The document provides information on various programs and services available through Army Community Service (ACS) at Fort Wainwright, Alaska. ACS offers a wide range of programs to support soldiers and their families, including stress management consultations, resume and interview assistance, financial planning help, and more. Major services covered include employment readiness, exceptional family member support, family advocacy, military family life counseling, and survivor outreach. Contact information is provided for each program area.

1. “Real-life solutions for successful Army living”
Army Community
Service (ACS)
Located in Fort Wainwright’s Welcome Center, building 3401, the Army
Community Service offices are ready and available to Soldiers and their
Families with a multitude of programs whose mission is to benefit, inform
and offer a helping hand when needed.
These component offices cover a wide variety of topics and specialties.
Feeling a bit stressed? Call to make an appointment with a one-on-one
stress management consultant, no notes, no records, just talk and get some
advice.
Need to dust off that resume? Take a resume-writing class and get help
brushing up your interview skills at the same time. Get help with your
financial planning, check out a microwave from the Lending Closet while
waiting for household goods. New to the Army, take an online class to find
out what all those Army acronyms mean. Find a job, become a volunteer
even find out how to become a Family Readiness Group leader. There are
many opportunities available at ACS, call them at 353-4227 or visit them
online at http://ftwainwrightfmwr.com/acs.html to find out more.
Your Army
Community Service
Army Family
Action Plan
(AFAP)
The Fort Wainwright Army Family Action Plan is part of a grassroots,
Army-wide initiative to identify and prioritize issues, propose solutions and
ultimately enhance the standards of living for Soldiers and their Families.
See a need or problem? Put your ideas into action and become part of the
improvement process.
Just a few of the major accomplishments brought about by participating
spouses, dependents and civilians through the AFAP program have been: In
2005, lodging and subsistence for Family members of hospitalized service
members; 2006, the extended educational benefits for surviving spouses;
2007, the funded Family Readiness Support Assistants or FRSAs to battalion
level; 2008 the expansion of Exceptional Family Member Program’s respite
care; 2009, a mandate that states charge no more than in-state tuition rates
for military personnel and their dependents and with that, the distribution
of the Montgomery GI Bill benefits to military dependents; 2010, the
expansion of Homeowners Assistance Program and in 2011 provided medical
entitlements to college-age dependent children and the elimination of active
duty Family members prescription
cost-share for generic medications at
mail-order pharmacies.
All of these programs were
brought about by the coordination
of military Family members and
DoD civilians working together to
identify concerns, providing ideas
and solutions to problems and
communicating them to the highest
levels of their local garrison. When
local issues are not resolved, AFAP
issues move up the chain of Army
command to the Department of the
Army and onto the United States
Congress.
To find out more about AFAP
call 353-2382 or visit them on their
Facebook at https://www.facebook.
com/pages/Fort-Wainwright-
Army-Family-Action-Plan-
AFAP/182802775096485?fref. More
information on the AFAP program
can be found at Army OneSource’s
AFAP page, https://www.
myarmyonesource.com/skins/aos2/
display.aspx?ModuleID=a10586da-
73a1-4402-9107-58b7bf046a21 .

2. 2
ACS Special insert ALASKA POSTMay 24, 2012
Employment
Readiness
Program
The Employment
Readiness Program
provides employment
assistance to active
duty, Reserve and
Guard, transitioning
and retired military,
Family members
and DoD civilian
employees. ERP helps
in acquiring the job
skills, job networking
abilities and the resources needed to attain and
develop a career. ERP will also help with resume
writing, interview techniques, job hunting and
career planning. For more information call 353-
4327 and visit them online with Facebook at
https://www.facebook.com/FortWainwrightEm
ploymentReadinessProgram?fref .
Exceptional Family
Member
Program
(EFMP)The Exceptional Family Member Program
is a mandatory enrollment program that
works with other military and civilian
agencies to provide comprehensive and
coordinated community support, housing,
educational, medical, personnel and respite-
care services to Families with special needs.
It is paramount that Soldiers enroll in case
new assignments may direct them and
their Families to remote or overseas locations. According to the U.S. Army Medical Department,
10 percent of Army Families have spouses, children or other dependents who need special medical
and educational services. Another important service is the Respite Care Program. This program
provides a temporary rest for Family members who are responsible for the regular care of a person
with disabilities and help in the user’s home or in the form of camps and enrichment programs. Find
out more at https://www.myarmyonesource.com/FamilyProgramsandServices/FamilyPrograms/
ExceptionalFamilyMemberProgram/RespiteCareProgram/default.aspx
More information can be found on enrollment procedures and requirements at http://efmp.
amedd.army.mil/index.html The Fort Wainwright EFMP office can be reached at 353-4243
and see what’s available for special events on their Facebook at https://www.facebook.com/
EFMPFortWainwright?fref.
Family
Advocacy
Program (FAP)The Family Advocacy Program is committed to preventing domestic violence, child abuse and
neglect by providing a variety of educational services and skill sets to military Families dealing with
stress, conflict management and anger issues. Through education and strengthening the Army Family
and creating enhanced resiliency for the Soldier and their dependants. The FAP includes prevention,
identification, reporting, investigation, and treatment in support of Soldiers and their Families and has
an extensive library of books, activities and games for checkout. FAP also facilitates the New Parent
Support Program (NPSP) which provides professional social workers and nurses offering support and
care services to new and young military Families. Those who are expecting and those with children
from birth to three years of age are welcome to participate. Through a variety of programs including
educational workshops, special events, home visits and parenting classes, the NPSP provides many
opportunities to learn how to cope with the stress, isolation, post-deployment, reunions and everyday
demands of parenthood. For more information on NPSP call 353-7515.
Victim Advocacy Program, also a part of FAP, provides 24/7 services for victims of domestic
violence at (907) 799-9770. Soldiers, dependents and civilians have access to emergency assistance,
information, referrals, and ongoing support in accessing medical, behavioral health, legal, and law
enforcement services on and off post. This service is available for both restricted and unrestricted
reports. During duty hours call 353-4202 for more information about the Victim Advocacy Program.
The FAP Sexual Harassment and Assault Response Program (SHARP) is a comprehensive program
focusing on prevention, training, and support to victims of sexual assault. The Family and Morale,
Welfare and Recreation Command (FMWRC) is the lead to provide personnel and training to implement
this commander’s program on the garrison and to ensure Soldiers are trained to implement SHARP
and provide services to victims in deployed environments. This program is a confidential resource for
active duty victims. Sexual assault training for organizations or units can be provided upon request,
call 353-7272 for more information.
Military
Family Life
Consultants
(MFLC)
The Military Family Life Consultants provide
a key outreach service to Soldiers and their
Families. This service offers private meetings
with licensed clinical social workers and
psychologists to address various issues that
Soldiers and Families face every day, as well as
before and after deployments. There are two
components to MFLC; one is the Military and
Family Life Counseling Program which helps
military Families deal with the specific issues
and concerns associated with military lifestyle.
The Child and Youth Behavioral Program,
focuses on the military child and youth and the
related issues of school adjustment, deployments,
reunions and loss.
To reach the MFLC for information or to make
an appointment call 322-3534, 322-1542, 699-
2828 or 699-6966.
Information and Referral
Information and Referral strives to provide Soldiers and their Families with timely, comprehensive
information on both military and community resources that will assist in meeting basic needs and
improve quality of life. For more information call 353-7298.
Army Family
Team Building
(AFTB)
Army Family Team Building is a Family training and readiness program providing both new and
old members of the Army military Family with the tools and understanding of how the Army works,
how to navigate through the military language and even crack the code of acronyms. A great source
of information can be found through online classes at https://www.myarmyonesource.com/skins/
aos2/display_ajax.aspx?ModuleID=a53b8c22-018c-40c9-b51f-d6a1263c9889 where three levels of
AFTB lessons provide valuable information on many topics such as: Military acronyms and terms,
introduction to Family Readiness Groups and Introduction to Military and Civilian Community
Resources. The online training system helps explain many of the Army’s programs and bridge the
gap of understanding that sometimes exist between Army culture and the military Family. Having
the knowledge and skills to tap into these resources, military Families can become self-reliant, self-
sufficient and valuable members of their military community. For more information on the AFTB,
classes and events call 353-2382 or visit them on their Facebook at https://www.facebook.com/
WainwrightAFTB?fref=pb&hc_location=profile_browser#!/WainwrightAFTB/photos_stream .
Army
Emergency
Relief
(AER)
The Army
Emergency Relief
is a financial
assistance
organization that
has been dedicated
to “Helping
the Army Take
Care of its Own”
since 1942. It
makes available
emergency
financial
assistance to
Soldiers, active
and retired
and their dependents who have a valid and
immediate need. Unexpected financial stresses
that AER can help with may include: travel
and housing expenses; car repairs; utilities;
medical expenses; funeral costs and disaster
relief. There are also emergency food vouchers
and no-interest loans available. AER is offered
as part of the continuum of services in Financial
Readiness. To contact Fort Wainwright’s AER
office call 353-7453, office hours are 8 a.m. to
5 p.m. and they are located in the Welcome
Center, building 3401 in the ACS section. For
online information or to make a donation to
AER, go to http://www.aerhq.org/dnn563/
Home.aspx. For civilian employees there is
also a similar organization called the Federal
Employee Education and Assistance at http://
www.feea.org/.

3. May 24, 2013ACS Special insertALASKA POST
3
Mobilization and Deployment
Readiness Program (MOB/DEP)Includes program and support activities designed to assist leaders and FRGs at
all levels and Soldiers and their Families to successfully manage the challenges of
mobilization and deployments before, during and after they occur. This program is
referred to as the MOB/DEP program. Call 353-4332 or 353-4458 for more information.
Soldier Family
Assistance Center
(SFAC)
Specialized services to support the needs of Warriors in Transition (WT) and their
Families. The SFAC provides a warm, relaxed environment where Soldiers and their
Families can gather to foster physical, spiritual and mental healing.
SFAC takes care of Warriors in Transition and their Family members so they can
focus on their mission to heal. The SFAC is an information clearing house that ensures
these Warriors and their Families receive the information and referrals in a timely
manner. For more information call 353-7322.
Army Volunteer Corps (AVC)
TheArmyVolunteerCorpsbringstogetherorganizations
inneedofvolunteerswithpeopleinthemilitaryandcivilian
communities who want to help. Providing this service
also strengthens volunteerism by enhancing the career
mobility of volunteers. AVC establishes partnerships
between organizations and volunteers, promoting a life-long commitment of
service to others. Presently there are more than 400 volunteer opportunities
available right here on Fort Wainwright. Positions from Family Readiness Group
leaders and Fundraising Chairpersons to unit Historians, News Letter Editors
and English as a Second Language Instructors, see what’s needed and sign up
at Army OneSource’s Volunteer Opportunities webpage for Fort Wainwright at
https://www.myarmyonesource.com/skins/
aos2/display.aspx?Action=opportunity_loc
ator&mode=User&moduleid=38E354F2-
EC97-4e36-8690-5C91BBA10B69&triggers
earch=true&commID=c820eefd-8c62-4369-
9f32-d7bcf623c4f2&pageview=loadtools-
&stateorregion=Alaska .
For more information about volunteering
on Fort Wainwright call 353-1977 or visit
their Facebook page at https://www.
facebook.com/FtWWVolunteer?fref=pb&hc_
location=profile_browser .
Army Community Service
ACS promotes self reliance, resiliency, and stability during times of war and peace to
Soldiers and their Families. Staff are ready to assist you with questions from the day
you process In, to the day you leave.
Find more information at the Family and Morale, Welfare and Recreation website
www.ftwainwrightfmwr.com/
and at Military One Source
www.militaryonesource.com
or by calling 1-800-342-9647

4. ACS Special insert ALASKA POSTMay 24, 2013
4
Survivor Outreach Services (SOS)A multi-
agency approach
which embraces
and reassures
Survivors
that they are
continually
linked to the
Army Family
for as long as
they desire.
SOS fosters
resiliency and
ensures access
to all entitled
benefits, financial
counseling/
planning
and long-term support. Survivor Outreach Services
demonstrates the Army's commitment to Families of
the Fallen Warriors by providing support and Services
to active, Reserve, and Army National Guard Families.
SOS takes a holistic and multi-agency approach to
delivering these services by providing access at garrisons
and communities closest to where Families live. Your
new SOS support team will function as the long-term
personnel for Survivors, and will work closely with
programs and agencies to ensure Survivors receive their
necessary services.
For more information on Survivor Outreach Services
call 353-4243 or 353-4004.
ACS Front Desk 353-4227
Army Emergency Relief 353-7453
Arctic Health Link 361-4148
American Red Cross 353-7234
Army Family Action Plan 353-2382
Army Family Team Building 353-2382
Army Volunteer Corps 353-1977
BACH Central Appointments 361-4000
Bassett Army Community Hospital ER 458-5565
Bassett Army Community Hospital Info 361-5172
Behavioral Health 361-6059
Central Intake 353-4227
Child and Family Assistance Center 361-6284
CYSS Central Registration Office 353-7713
Deployment Readiness Program 353-4332/4458
Education Center 353-7486
Employment Readiness Program 353-4327
Exceptional Family Member Program 353-4243
Family Advocacy Program 353-7317
Family Life Chaplain 353-6112
Financial Readiness Program 353-7438
Hourly Child Care 361-7394
Immunization Clinic 361-5456
Inspector General 353-6202
Judge Advocate General 353-6500
Kamish Health Clinic 361-0000
Legal Assistance 353-6534
Main Pharmacy 361-5109
Marriage & Family Counseling 361-6284
New Parent Support Program 353-7515/7519
Northern Lights Chapel 353-4463
OB/GYN Clinic 361-5353
Office of Children’s Services (OCS) 451-2650
Post Chaplain 353-9825
Post Locator 353-1110
Prescription Refills Call in 361-5803
Relocation Readiness Program 353-7908
School Liaison Office 361-9879
Schools of Knowledge, Inspiration, Exploration and Skills (SKIES Unlimited)
361-3218
Soldier & Family Assistance Center 353-5878
Southern Lights Chapel 353-2088
Survivor Outreach Services 353-4004
Tanana Valley Clinic (Urgent Care) 459-3500
Victim Advocacy Services 353-4202
Victim Advocacy Services 24/7 Response (907)799-9770
Women Infant and Children (WIC) 451-8125
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Relocation Readiness
Program
The Relocation
Readiness Office
provides Soldiers
and their Families
help in reducing
and/or eliminating
problems which
arise during their
move, providing for
a smooth transition
to or from Fort
Wainwright.
When arriving
or leaving,
Families find that
certain household
appliances are
packed up or gone,
the RRP’s Lending Closet provides many household necessities and baby items for up to 30
days while waiting for personal goods to arrive, they’ve already left or anytime in-between.
The Relocation Readiness program offers access to a lending closet, Newcomer’s
Orientation events and sponsorship training for military units. RRP staff can help
military Families get situated with their move.
The Newcomer’s Orientation
So now you’re in Alaska. Learn what it takes to make the most of your assignment while
living in the heart of the largest state of the union. Newcomer’s Orientation was created to
inform the Soldier, spouse and Family members of all the opportunities available to those
making Fort Wainwright their workplace and home.
Meet the people and organizations that offer advice, help and information that you’ll
need to not only survive, but thrive in the Last Frontier. This all-day event is tailored to
newly arrived military, Family and civilians, and includes interests ranging from meeting
with the commanders and leaders, learning cultural awareness, environmental facts and
community opportunities to pet care and outdoor activities.
This event takes place in the Last Frontier Community Activities Center, building 1044.
Casual civilian attire is recommended and spouses are highly encouraged to attend as the
information is as much for the Soldier and civilian employee as it is for the entire Family.
Scheduled Newcomer’s Orientations are: June 12 and 26, July 10 and 24, Aug 14 and
28, starting at 9 a.m. For more information please call 353-7298.
Relocation Readiness Program Lending Closet
QUICK REFERENCE
Phone Numbers