1. Social media allows people to communicate freely from anywhere as long as they have an internet connection using integrated platforms. 2. Many people do not fully understand how social media works or how human behavior interacts with it, which is why people take courses and companies work to stay on top of changes. 3. Past popular social media like mIRC and ICQ have declined while current platforms like Facebook, Twitter, and blogs have grown enormously in popularity, but the future of social media is unpredictable.