Universal CoverageA 10 Step Marketing InitiativeMarketing ManagementAlfonso Gabriel A. Vega
Health in the PhilippinesLifestyle and infectious diseaseMajor public concern that is underappreciatedMajority of Filipinos fall below the poverty lineSustenance livingUnable to pay for the health services they need
Health Insurance in the PhilippinesHealth expenditure predominantly out-of-pocketPhilHealth unable to shoulder all costsNo universal coverage
Health insurance facts<20% have full, continuous health coveragePeople don’t see the importance of coverageMisinformation˜
Product: The Middle ManBridge between the government and the peopleOutsourcing marketing of PhilhealthAim of universal health coverage
Step 1: Identifying the Primary Market
StakeholdersPhilhealthGoal of 100% coverageDecreasing OOP expenditures for every FilipinoFilipinosRisk stratificationPrimary target marketAddressing health misconceptionsOther HMOsRole in the driving up healthcare costs
What they need, want, demand
PhilhealthWants: connect to the people Needs/Demands: universal healthcare coverage; hatch an information campaign that is successful in disseminating its message to people of various socioeconomic classes
Filipino PeopleWantsBetter informed about benefitsNeed/DemandsBring down the cost of healthcareBetter healthcare provision
Health Maintenance OrganizationsNeedsCover more peopleWants/Demands
Competition and Competitive Position Map
CompetitionDirectHMOs- means of paying the premium; higher socioeconomic classesLocal government insurance- localized version of Philhealth targeting the lower socioeconomic classes
Indirect CompetitionService may be similar to some already existing programs of local government unitsPublic perceptionHurdle to knowledge dissemination
Product MappingHMOsLevel of servicePricePhilhealthbefore Middle ManPhilhealth with Middle ManQuality
Gap Positioning StatementNow and what needs to be doneImportance of 100% coverageLowering health care costsBetter profiling and stratification of clientsDesigning better packagesBeing in touch with the people
Market SizeWhole Filipino populationSpecifically focusing on >80% who actually have little to no health insurance coverage
The ProductThe Middle ManBreaking barriers between government agencies and the peopleForm of BPOFocusing more on exploiting certain characteristics of the particular situation and using it as a competitive advantage
PromotionsCollaborations with:LGUsNGOsExisting government agencies for sources of informationHospitals as partners in healtchare information dissemination and program involvementPrint and agency advertising
Turning a Profit
Earning RevenuesPossible options:Commissions for every person enrolled into the programIncreasing premiums to cover additional costs of operationsPro-bono effort from non-government organizations that share the same mission/vision
The Place
Our Strategic locationShould be located in a catchment area with the least coverageTie-ups with various tertiary government hospitals that cater to the lower socioeconomic classesExposure through print, and TV
Strategy to winConnecting to the people who need our service the mostGet the message across that our aim is to lower down the cost of healthcare for everyoneFocus on the educating and informing out target population
Universal CoverageA 10 Step Marketing InitiativeMarketing ManagementAlfonso Gabriel A. Vega

10 step product marketing plan

  • 1.
    Universal CoverageA 10Step Marketing InitiativeMarketing ManagementAlfonso Gabriel A. Vega
  • 2.
    Health in thePhilippinesLifestyle and infectious diseaseMajor public concern that is underappreciatedMajority of Filipinos fall below the poverty lineSustenance livingUnable to pay for the health services they need
  • 3.
    Health Insurance inthe PhilippinesHealth expenditure predominantly out-of-pocketPhilHealth unable to shoulder all costsNo universal coverage
  • 4.
    Health insurance facts<20%have full, continuous health coveragePeople don’t see the importance of coverageMisinformation˜
  • 5.
    Product: The MiddleManBridge between the government and the peopleOutsourcing marketing of PhilhealthAim of universal health coverage
  • 6.
    Step 1: Identifyingthe Primary Market
  • 7.
    StakeholdersPhilhealthGoal of 100%coverageDecreasing OOP expenditures for every FilipinoFilipinosRisk stratificationPrimary target marketAddressing health misconceptionsOther HMOsRole in the driving up healthcare costs
  • 8.
    What they need,want, demand
  • 9.
    PhilhealthWants: connect tothe people Needs/Demands: universal healthcare coverage; hatch an information campaign that is successful in disseminating its message to people of various socioeconomic classes
  • 10.
    Filipino PeopleWantsBetter informedabout benefitsNeed/DemandsBring down the cost of healthcareBetter healthcare provision
  • 11.
  • 12.
  • 13.
    CompetitionDirectHMOs- means ofpaying the premium; higher socioeconomic classesLocal government insurance- localized version of Philhealth targeting the lower socioeconomic classes
  • 14.
    Indirect CompetitionService maybe similar to some already existing programs of local government unitsPublic perceptionHurdle to knowledge dissemination
  • 15.
    Product MappingHMOsLevel ofservicePricePhilhealthbefore Middle ManPhilhealth with Middle ManQuality
  • 16.
    Gap Positioning StatementNowand what needs to be doneImportance of 100% coverageLowering health care costsBetter profiling and stratification of clientsDesigning better packagesBeing in touch with the people
  • 17.
    Market SizeWhole FilipinopopulationSpecifically focusing on >80% who actually have little to no health insurance coverage
  • 18.
    The ProductThe MiddleManBreaking barriers between government agencies and the peopleForm of BPOFocusing more on exploiting certain characteristics of the particular situation and using it as a competitive advantage
  • 19.
    PromotionsCollaborations with:LGUsNGOsExisting governmentagencies for sources of informationHospitals as partners in healtchare information dissemination and program involvementPrint and agency advertising
  • 20.
  • 21.
    Earning RevenuesPossible options:Commissionsfor every person enrolled into the programIncreasing premiums to cover additional costs of operationsPro-bono effort from non-government organizations that share the same mission/vision
  • 22.
  • 23.
    Our Strategic locationShouldbe located in a catchment area with the least coverageTie-ups with various tertiary government hospitals that cater to the lower socioeconomic classesExposure through print, and TV
  • 24.
    Strategy to winConnectingto the people who need our service the mostGet the message across that our aim is to lower down the cost of healthcare for everyoneFocus on the educating and informing out target population
  • 26.
    Universal CoverageA 10Step Marketing InitiativeMarketing ManagementAlfonso Gabriel A. Vega