SpringOne Platform 2017 Neville George, Comcast Our journey with Cloud Foundry over the past three years is strewn with high moments, epiphanies and realizations that we could have done things different. Do naming conventions really matter? Is it necessary to backup everything in CF? Who are the major consumers of the platform? Join us to hear the top 10 challenges Comcast has faced and adapted to over the past three years, so that you can take them on your journey.

1. 10 lessons we learned
with Cloud Foundry
By Neville George with Comcast
@findneville
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2. Copyright Comcast 2017
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ENVIRONMENTALS
12
PCF
foundations
2100
developers
~9K
applications
~19K
application
instances

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CHAMPION
FIND A#1
 “How do we onboard developers onto the platform?” - most
requested discussion topic at CF summit customer forum
 Champions enable developers to envision the journey and
articulate how the platform can get you there
 “Build and they will come” may not always be a successful
strategy

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AMBITIOUS
BE#2
 Onboarding big monolithic applications attracts more
developers to the platform
 Bigger apps helps standardize on frameworks for future
innovators on the platform
 These success stories become testimonials and the
associated teams become endorsers of the platform

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LOWER
THE BAR FOR ENTRY
#3
 Un-necessary ticketing slows down a fast platform. Evaluate
and eliminate the slowest link on the platform constantly.
 Build tools, services and documentation to make the
platform faster
 Evaluate periodically what your biggest ticket generators
are move them up on your backlog for automation

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SE-APS-USAGE-PRD-AS
UltraSuperAwesomeSpaceOfMindblowinglyAwesomeAwesomeness

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FORMALIZE
YOUR ENVIRONMENT
#4
 Institute overall platform standards and individual foundation
standards
 Onboard new development teams with DO and DO-NOTs
 Remind and reinforce when rules are broken

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#5
COLLABORATION
FOSTER
 Enable the platform developer community to grow
organically
 Allows platform operators to focus on delivering more tools
and services for the developers
 Developers have brought other developers to the
community. Today we are a grand (1K) community.

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#freefood

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#6
TRUST
ESTABLISH
 Keep customers informed of platform activities proactively
 Establish regular briefings for customers to voice concerns,
ask questions and for operators to provide platform updates
 Publicize your platform metrics for consumption by anyone
within your company

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#7
CROWD SOURCE
 Consolidate your documentation to avoid discrepancies
 Create a system where developers can edit and contribute
to your documentation
 Leverage Github and automated pipelines to automate
crowd sourced documentation

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CONTROL
YOUR DESTINY
#8
 Handoffs to other teams generally increases the time to
deliver anything
 Invest in open source tooling; Make your customers’ priority
your problem to solve.
 Tools you use / share with the community may spark
interest in other teams to do the same.

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#9
CHANGE
MANAGE
 Traditional tools like Application Metadata stores and
Change Management teams are here to stay
 Educating teams on how the platform is different from IaaS
is crucial to ensure maintenances happen without friction
 Enable developers to advertise their applications to
Application metadata stores by providing guidelines

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#10
CREATE
YOUR OWN SERVICES
 Services help reduce the burden on application owners
managing infrastructure and creating microcosms
 Ticketing trends & collaboration with developers help
identify the slowest gear in the platform
 Collect information. Create services. Repeat.

16. Learn More. Stay Connected.
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#springone@s1p
Expand Cloud Foundry for the
Enterprise
Tim Leong | Wed 11:30 | Room 2004
How Comcast embraced Open
Nithya & Shilla | Wed 17:40 | Room 2010
Keynote Panel with Comcast
Greg Otto | Thur 9:35 AM
Reimagining customer experiences
utilizing Pivotal Cloud Foundry
Jason & Vipul | Tues 3:20 | Room 2012
Going cloud native at Comcast
Todd Migliore | Tues 17:00 | Room 2011

17. Learn More. Stay Connected.
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#springone@s1p
Comcast
Booth
* Platform Operators *
* Application Owners *
* Open Source Promoters *
* Recruting *

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Q & A