Transportation management involves organizing the movement of people and goods. It includes four key components: the way or path of travel, terminals for access, vehicles for carrying people/goods, and motive power. As part of the tourist product, transportation provides access to destinations and local movement, and can sometimes be an attraction itself like cruises. When selecting transportation modes, considerations include responsiveness, reliability, and relationships. Transportation adds value by delivering people/goods where and when needed.
Transportation is essential to tourism as it allows tourists to travel from their homes to destinations with touristic offerings. The most important factors in choosing a transportation mode include time, distance, cost, comfort, and safety. While transportation development supports tourism growth, it can also cause negative impacts like congestion, environmental issues, and seasonality. Air travel is a major transportation mode that enables fast international travel but is inaccessible to some. Automobiles are well-suited for local tourism due to low cost and ability to experience local culture. Sea transportation like cruises provide unique travel experiences by allowing visits to multiple countries from one ship. Governments aim to develop diverse transportation infrastructure and technologies to strengthen their tourism industries.
This document discusses the key dimensions, components, and elements of tourism. It identifies the major constituents that comprise the tourism industry: accommodation, accessibility/transportation, amenities like travel agencies, and attractions at destinations. It provides details on each of these elements, including the different types of accommodation facilities, factors that influence transportation choices, requirements for successful travel agency operations, and the two main categories of tourist attractions - natural attractions and man-made attractions.
Here are the answers to the tutorial questions:
1. The 4 main types of transportation are: road, water, air and rail transports.
2. The 2 main types of airlines are: scheduled airlines and chartered/non-scheduled airlines.
3. The 5 main types of trains are: high speed trains, inter-city trains, commuter trains, rapid transit trains, and light rail trains.
4. 5 characteristics of coaches are: comfortable seats, luggage racks, passenger service units, on-board restrooms, and onboard WiFi.
5. 6 reasons some people don’t cruise: motion sickness, small spaces, large crowds, risk of norovirus, high
eTourismBook is an integrated tourism platform that aims to address the fragmentation of the tourism value chain. It facilitates tourism providers in offering memorable experiences to travelers across the entire tourism lifecycle from planning to sharing experiences. The platform utilizes modern technologies like mobile, cloud, and web to seamlessly connect tourism stakeholders and users. It provides tools for research, planning, engaging with local culture and experts, and sharing trips. The platform tackles issues like a lack of centralized information and inability of small businesses to promote their services.
Air Asia is a low-cost airline that utilizes e-marketing strategies to reduce costs and offer low fares. Its website allows for online booking, payment, and check-in to streamline operations. Air Asia analyzes customer data and engagement on social media to improve customer experience. Key metrics like punctuality and customer satisfaction are tracked to enhance service quality and build customer relationships. Continued focus on technology, locations, and employee training can help Air Asia strengthen its leadership position in low-cost air travel.
Transportation management involves organizing the movement of people and goods. It includes four key components: the way or path of travel, terminals for access, vehicles for carrying people/goods, and motive power. As part of the tourist product, transportation provides access to destinations and local movement, and can sometimes be an attraction itself like cruises. When selecting transportation modes, considerations include responsiveness, reliability, and relationships. Transportation adds value by delivering people/goods where and when needed.
Transportation is essential to tourism as it allows tourists to travel from their homes to destinations with touristic offerings. The most important factors in choosing a transportation mode include time, distance, cost, comfort, and safety. While transportation development supports tourism growth, it can also cause negative impacts like congestion, environmental issues, and seasonality. Air travel is a major transportation mode that enables fast international travel but is inaccessible to some. Automobiles are well-suited for local tourism due to low cost and ability to experience local culture. Sea transportation like cruises provide unique travel experiences by allowing visits to multiple countries from one ship. Governments aim to develop diverse transportation infrastructure and technologies to strengthen their tourism industries.
This document discusses the key dimensions, components, and elements of tourism. It identifies the major constituents that comprise the tourism industry: accommodation, accessibility/transportation, amenities like travel agencies, and attractions at destinations. It provides details on each of these elements, including the different types of accommodation facilities, factors that influence transportation choices, requirements for successful travel agency operations, and the two main categories of tourist attractions - natural attractions and man-made attractions.
Here are the answers to the tutorial questions:
1. The 4 main types of transportation are: road, water, air and rail transports.
2. The 2 main types of airlines are: scheduled airlines and chartered/non-scheduled airlines.
3. The 5 main types of trains are: high speed trains, inter-city trains, commuter trains, rapid transit trains, and light rail trains.
4. 5 characteristics of coaches are: comfortable seats, luggage racks, passenger service units, on-board restrooms, and onboard WiFi.
5. 6 reasons some people don’t cruise: motion sickness, small spaces, large crowds, risk of norovirus, high
eTourismBook is an integrated tourism platform that aims to address the fragmentation of the tourism value chain. It facilitates tourism providers in offering memorable experiences to travelers across the entire tourism lifecycle from planning to sharing experiences. The platform utilizes modern technologies like mobile, cloud, and web to seamlessly connect tourism stakeholders and users. It provides tools for research, planning, engaging with local culture and experts, and sharing trips. The platform tackles issues like a lack of centralized information and inability of small businesses to promote their services.
Air Asia is a low-cost airline that utilizes e-marketing strategies to reduce costs and offer low fares. Its website allows for online booking, payment, and check-in to streamline operations. Air Asia analyzes customer data and engagement on social media to improve customer experience. Key metrics like punctuality and customer satisfaction are tracked to enhance service quality and build customer relationships. Continued focus on technology, locations, and employee training can help Air Asia strengthen its leadership position in low-cost air travel.
The Potential of Collaboration: James Hogan, President and Chief Executive Of...SITA
James Hogan, President and CEO of Etihad Airways, discusses the evolution of air travel from early airships to modern jet aircraft. He outlines Etihad's strategy of organic growth, codeshare partnerships, and minority equity investments in other airlines to build its network. Hogan emphasizes that technology must enhance rather than replace human interactions and notes airports present challenges to delivering an ideal passenger experience, calling for industry collaboration on solutions. The presentation advocates for next-generation technology tailored to Etihad's vision of differentiated customer service throughout the entire travel journey.
The document discusses the shifting landscape of travel distribution as multiple paths co-exist and mobile becomes the dominant platform. It highlights how corporate travel has been challenging for direct distribution but trends toward open booking will enable booking through airline websites. Airlines must provide consistent customer experiences across departments to capitalize on opportunities in direct distribution and personalized mobile services.
For the elevated future of mobility to become a reality, players need to establish ground infrastructure, a robust communication UTM system & (MaaS) platform. The global electric taxi vertiport market can be segmented by vehicle infrastructure type, regions, aircraft type, components, end users, applications and key market players. This will provide opportunities to analyze subsegments and seize early market advantages.
Spire Airways is a new hybrid airline that will operate long-haul point-to-point routes between London Gatwick and destinations in Asia including Singapore, Bangkok, Mumbai, and New Delhi. The airline aims to provide a high-end business class experience called "Cruise Class" on flights operated by Airbus A340-300 aircraft. Over five years, Spire plans to grow its fleet from six to ten A340s and expand its route network from the initial two routes to four routes. The management team and business model emphasize providing a premium product with a focus on the business travel market through lean and efficient operations.
LESSON 2 TRANSPORTATION IN TOURISM AND HOSPITALITYGARCIAElyzzaT
1. Factors that influence demand for tourism transport include seasonality, price elasticity, and the capital-intensive nature of some transport sectors. Demand fluctuates with seasons and is sensitive to price increases, while transport modes like airlines require large initial investments.
2. When choosing tourism transport, tourists consider distance to their destination, schedules, frequency of departures, availability of options, speed of travel, safety and security, convenience, opportunities for unique experiences, routes and connections, cost, status and prestige. Proximity, fitting schedules, frequent options, speed and safety are prioritized, along with affordable costs and special experiences.
Adnan Abbas Malik has over 5 years of experience in the travel industry. He is currently a Team Lead at Ovex Technologies, where he organizes travel for employees, makes arrangements for visitors, manages accounts with travel vendors, and supervises the department. Previously, he worked as a Travel Desk Analyst at Ovex Technologies and did an internship at Islamabad Marriott Hotel. He has a BBA in Marketing from SZABIST and is proficient in English, Urdu and Punjabi.
Smart City/Operation Management -Gazi Sanaul Hasan Gazi Sanaul Hasan
A smart city is an urban area that uses different types of electronic data collection sensors to supply information which is used to manage assets and resources efficiently.This includes data collected from citizens, devices, and assets that is processed and analyzed to monitor and manage traffic and transportation systems, power plants, water supply networks, waste management, law enforcement, information systems, schools, libraries, hospitals, and other community services.
Transportation plays a key role in supply chain management by linking production to consumption. It involves moving goods from origin to destination through various modes like road, rail, air and ship. Designing an efficient transportation network is important to reduce costs and ensure timely deliveries. This involves selecting appropriate routes, vehicles, and scheduling deliveries in a way that minimizes distances traveled while meeting customer needs. Transportation planning aims to balance factors like costs, transit time, vehicle capacity and customer service levels.
International tourism is an attractive business opportunity for foreign exchange earnings. Countries need to strategically develop their physical, human, and organizational infrastructure to meet the needs of international tourists. The internet and mobile networks are increasingly important tools for tourists to plan trips, get information while traveling, and facilitate transactions between tourism suppliers and customers. Developing 3G and 4G networks can better meet the mobile needs of e-travel compared to fixed-line internet by providing features like mobility, positioning services, and secure payment systems.
Group 8 Transportation
The document discusses key aspects of developing an effective transportation strategy including understanding customer requirements, selecting appropriate transportation modes, developing carrier relationships, and establishing performance benchmarks and metrics. It also outlines three levels of transportation decision making - long-term strategic decisions, lane operation decisions, and dock-level operational decisions. Finally, it identifies several important factors that affect transportation performance such as terminal facilities, vehicles, routes and more.
Carlos Kaduoka - Session C: Creating a sense of place - airports get personalSITA
This document discusses how airports can create a sense of place through their design and use of technology. It provides examples of airports like Singapore Changi, Mumbai Terminal 2, and the new Mexico City International Airport that incorporate local culture and traditions. Technology also plays a role by enabling self-service options, seamless processing, and wayfinding tools that enhance the passenger experience and create a sense of place throughout the airport. The goal is for airports to connect people and cultures by making the airport a destination and passengers feel like guests.
This document summarizes a dissertation on multi-modal transportation hubs. The dissertation aims to study the need for and circulation involved in multi-modal transportation. The objectives are to study transitional areas, requirements, and circulation. The scope is on uses and passenger movement patterns. Due to time constraints, some aspects could not be studied in depth. Case studies of London, Hong Kong and Singapore multi-modal hubs are provided. Conventional transportation planning is compared to multi-modal planning, which considers connections between modes. Passenger requirements like transfer times and accessibility are also discussed.
Kingfisher Airlines was once India's largest domestic carrier but faced financial troubles due to high costs, rising fuel prices, and increased competition. It had ambitious expansion plans but took on too much debt and was unable to raise fares enough to cover costs. By early 2012, Kingfisher Airlines had accumulated over $1.5 billion in losses and debt and was forced to ground its planes.
This document discusses the role of economics, geography, and marketing in analyzing tourist transport systems. It identifies key economic concepts like demand, supply, elasticity of demand, and price elasticity of demand that are used to examine the tourist transport industry. International organizations like ICAO and IATA influence the growth of tourism and air transport by standardizing regulations, recommending fares, and facilitating air travel. The characteristics of different models of tourism are also outlined based on their transport needs.
This course provides an introduction to transportation engineering through five modules: transportation systems engineering, transportation planning, geometric design, pavement design, and traffic engineering. The objectives are to present a systems approach to transportation and describe the basic characteristics and models used in transportation planning, geometric design of highways, pavement design, and traffic engineering parameters and controls. The course aims to give students an overview of the interactions within transportation systems and the engineering concepts used in their planning, design, and operation.
This document discusses multimodal transport systems for tourism. It notes that different destinations offer different transportation options depending on their infrastructure. An integrated multimodal network allows tourists to easily travel between destinations using different transportation methods through single tickets. Developed countries provide efficient multimodal services centered around hubs like airports and cities to give tourists hassle-free travel experiences. Factors that influence tourists' transportation selections include distance, availability, schedule, frequency, route, convenience, speed, price, reliability, safety, service quality, type of tour, and opportunities for unique experiences.
This document provides an overview of Kingfisher Airlines, an Indian airline based in Mumbai. It discusses the airline's history, services offered, fleet, network, finances, human resources strategy, marketing strategy using the 4 P's framework, and SWOT analysis. Key points include that Kingfisher started operations in 2005 and was awarded 5-star status, it served over 70 cities domestically and internationally, and pursued strategies like a new frequent flyer program and cost controls to improve performance. The summary discusses the airline's offerings and strategies at a high level.
The document discusses supporting attractions and infrastructure for MICE events in Hong Kong. It explains that business travelers attending MICE events usually visit local attractions, and post-conference tours are often organized. It also outlines the importance of technology and broadband internet for trade shows and exhibitions, as well as specific infrastructure needs like registration, email access, and live web conferencing.
Exhibitions are organized events where companies can showcase new products and services to potential customers. Exhibitors rent space to display their offerings at booths in hopes of generating sales leads and building relationships. The public or buyers need tickets or invitations to enter exhibitions, which can be called shows, fairs, or expos depending on their specific focus. The main purposes of exhibitions are to find new clients, make industry connections, research competitors, and boost a company's reputation.
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The Potential of Collaboration: James Hogan, President and Chief Executive Of...SITA
James Hogan, President and CEO of Etihad Airways, discusses the evolution of air travel from early airships to modern jet aircraft. He outlines Etihad's strategy of organic growth, codeshare partnerships, and minority equity investments in other airlines to build its network. Hogan emphasizes that technology must enhance rather than replace human interactions and notes airports present challenges to delivering an ideal passenger experience, calling for industry collaboration on solutions. The presentation advocates for next-generation technology tailored to Etihad's vision of differentiated customer service throughout the entire travel journey.
The document discusses the shifting landscape of travel distribution as multiple paths co-exist and mobile becomes the dominant platform. It highlights how corporate travel has been challenging for direct distribution but trends toward open booking will enable booking through airline websites. Airlines must provide consistent customer experiences across departments to capitalize on opportunities in direct distribution and personalized mobile services.
For the elevated future of mobility to become a reality, players need to establish ground infrastructure, a robust communication UTM system & (MaaS) platform. The global electric taxi vertiport market can be segmented by vehicle infrastructure type, regions, aircraft type, components, end users, applications and key market players. This will provide opportunities to analyze subsegments and seize early market advantages.
Spire Airways is a new hybrid airline that will operate long-haul point-to-point routes between London Gatwick and destinations in Asia including Singapore, Bangkok, Mumbai, and New Delhi. The airline aims to provide a high-end business class experience called "Cruise Class" on flights operated by Airbus A340-300 aircraft. Over five years, Spire plans to grow its fleet from six to ten A340s and expand its route network from the initial two routes to four routes. The management team and business model emphasize providing a premium product with a focus on the business travel market through lean and efficient operations.
LESSON 2 TRANSPORTATION IN TOURISM AND HOSPITALITYGARCIAElyzzaT
1. Factors that influence demand for tourism transport include seasonality, price elasticity, and the capital-intensive nature of some transport sectors. Demand fluctuates with seasons and is sensitive to price increases, while transport modes like airlines require large initial investments.
2. When choosing tourism transport, tourists consider distance to their destination, schedules, frequency of departures, availability of options, speed of travel, safety and security, convenience, opportunities for unique experiences, routes and connections, cost, status and prestige. Proximity, fitting schedules, frequent options, speed and safety are prioritized, along with affordable costs and special experiences.
Adnan Abbas Malik has over 5 years of experience in the travel industry. He is currently a Team Lead at Ovex Technologies, where he organizes travel for employees, makes arrangements for visitors, manages accounts with travel vendors, and supervises the department. Previously, he worked as a Travel Desk Analyst at Ovex Technologies and did an internship at Islamabad Marriott Hotel. He has a BBA in Marketing from SZABIST and is proficient in English, Urdu and Punjabi.
Smart City/Operation Management -Gazi Sanaul Hasan Gazi Sanaul Hasan
A smart city is an urban area that uses different types of electronic data collection sensors to supply information which is used to manage assets and resources efficiently.This includes data collected from citizens, devices, and assets that is processed and analyzed to monitor and manage traffic and transportation systems, power plants, water supply networks, waste management, law enforcement, information systems, schools, libraries, hospitals, and other community services.
Transportation plays a key role in supply chain management by linking production to consumption. It involves moving goods from origin to destination through various modes like road, rail, air and ship. Designing an efficient transportation network is important to reduce costs and ensure timely deliveries. This involves selecting appropriate routes, vehicles, and scheduling deliveries in a way that minimizes distances traveled while meeting customer needs. Transportation planning aims to balance factors like costs, transit time, vehicle capacity and customer service levels.
International tourism is an attractive business opportunity for foreign exchange earnings. Countries need to strategically develop their physical, human, and organizational infrastructure to meet the needs of international tourists. The internet and mobile networks are increasingly important tools for tourists to plan trips, get information while traveling, and facilitate transactions between tourism suppliers and customers. Developing 3G and 4G networks can better meet the mobile needs of e-travel compared to fixed-line internet by providing features like mobility, positioning services, and secure payment systems.
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The document discusses key aspects of developing an effective transportation strategy including understanding customer requirements, selecting appropriate transportation modes, developing carrier relationships, and establishing performance benchmarks and metrics. It also outlines three levels of transportation decision making - long-term strategic decisions, lane operation decisions, and dock-level operational decisions. Finally, it identifies several important factors that affect transportation performance such as terminal facilities, vehicles, routes and more.
Carlos Kaduoka - Session C: Creating a sense of place - airports get personalSITA
This document discusses how airports can create a sense of place through their design and use of technology. It provides examples of airports like Singapore Changi, Mumbai Terminal 2, and the new Mexico City International Airport that incorporate local culture and traditions. Technology also plays a role by enabling self-service options, seamless processing, and wayfinding tools that enhance the passenger experience and create a sense of place throughout the airport. The goal is for airports to connect people and cultures by making the airport a destination and passengers feel like guests.
This document summarizes a dissertation on multi-modal transportation hubs. The dissertation aims to study the need for and circulation involved in multi-modal transportation. The objectives are to study transitional areas, requirements, and circulation. The scope is on uses and passenger movement patterns. Due to time constraints, some aspects could not be studied in depth. Case studies of London, Hong Kong and Singapore multi-modal hubs are provided. Conventional transportation planning is compared to multi-modal planning, which considers connections between modes. Passenger requirements like transfer times and accessibility are also discussed.
Kingfisher Airlines was once India's largest domestic carrier but faced financial troubles due to high costs, rising fuel prices, and increased competition. It had ambitious expansion plans but took on too much debt and was unable to raise fares enough to cover costs. By early 2012, Kingfisher Airlines had accumulated over $1.5 billion in losses and debt and was forced to ground its planes.
This document discusses the role of economics, geography, and marketing in analyzing tourist transport systems. It identifies key economic concepts like demand, supply, elasticity of demand, and price elasticity of demand that are used to examine the tourist transport industry. International organizations like ICAO and IATA influence the growth of tourism and air transport by standardizing regulations, recommending fares, and facilitating air travel. The characteristics of different models of tourism are also outlined based on their transport needs.
This course provides an introduction to transportation engineering through five modules: transportation systems engineering, transportation planning, geometric design, pavement design, and traffic engineering. The objectives are to present a systems approach to transportation and describe the basic characteristics and models used in transportation planning, geometric design of highways, pavement design, and traffic engineering parameters and controls. The course aims to give students an overview of the interactions within transportation systems and the engineering concepts used in their planning, design, and operation.
This document discusses multimodal transport systems for tourism. It notes that different destinations offer different transportation options depending on their infrastructure. An integrated multimodal network allows tourists to easily travel between destinations using different transportation methods through single tickets. Developed countries provide efficient multimodal services centered around hubs like airports and cities to give tourists hassle-free travel experiences. Factors that influence tourists' transportation selections include distance, availability, schedule, frequency, route, convenience, speed, price, reliability, safety, service quality, type of tour, and opportunities for unique experiences.
This document provides an overview of Kingfisher Airlines, an Indian airline based in Mumbai. It discusses the airline's history, services offered, fleet, network, finances, human resources strategy, marketing strategy using the 4 P's framework, and SWOT analysis. Key points include that Kingfisher started operations in 2005 and was awarded 5-star status, it served over 70 cities domestically and internationally, and pursued strategies like a new frequent flyer program and cost controls to improve performance. The summary discusses the airline's offerings and strategies at a high level.
Similar to 10 industry sector involved – transportation (20)
The document discusses supporting attractions and infrastructure for MICE events in Hong Kong. It explains that business travelers attending MICE events usually visit local attractions, and post-conference tours are often organized. It also outlines the importance of technology and broadband internet for trade shows and exhibitions, as well as specific infrastructure needs like registration, email access, and live web conferencing.
Exhibitions are organized events where companies can showcase new products and services to potential customers. Exhibitors rent space to display their offerings at booths in hopes of generating sales leads and building relationships. The public or buyers need tickets or invitations to enter exhibitions, which can be called shows, fairs, or expos depending on their specific focus. The main purposes of exhibitions are to find new clients, make industry connections, research competitors, and boost a company's reputation.
Incentive travel involves rewarding employees or salespeople with trips based on performance. The document discusses factors that influence incentive travel decisions such as the sponsoring country's economic strength, exchange rates that impact destination costs, political stability, the value proposition of destinations, and providing novel experiences for participants who may have traveled before.
The document discusses the history and development of the MICE industry. It explains that the roots of conferences and meetings come from ancient Rome, where people would gather in forums and auditoriums to discuss issues. In the late 19th to early 20th century, the industrialization led to increased business meetings. Countries and cities then invested heavily in infrastructure to support the industry and promote tourism. While Europe and North America still lead in events, Asia has shown strong growth since the 1960s, with conventions in Asia-Pacific growing 124% from 1980 to 1996.
The document provides an overview of the Meetings, Incentives, Conventions and Exhibitions (MICE) industry. It defines MICE and explains that it represents a type of business that stimulates networking, education, and strategic planning. It also outlines the various players involved, including clients like associations and corporations; suppliers like convention centers, hotels, and event planners; and supporting organizations like convention bureaus and industry associations.
This document defines different types of events and their relationship to tourism. It identifies organized occasions such as meetings, conventions, exhibitions and special events as events. These events often include several related functions and involve unique management, programming, settings and people. The document also categorizes cultural events as activities that contribute to social and cultural life, sporting events as competitions for spectator entertainment, and business events as meetings, incentive travel, conferences and exhibitions.
2. LEARNING OBJECTIVES
• Describe transportation management in
relation to MICE
• Outline the roles of different types of
transportation
3. TRANSPORTATION MANAGEMENT
• Transportation • For incentive
management covers trips, transportation
routing, vehicle management is
use, staff crucial, as most trips
requirements, maps, sig will involve large group
nage and preparation. travel.
• The cost of • Group air tickets and
transportation will also ground coach bus
have an impact on the tickets are also
number of attendees. frequently used.
4.
5. 10.1. International
• Cities located near major air or land transport
hubs have the advantage of being able to draw in
more attendees.
• While travellers can fly directly from New York to
Hong Kong on a direct flight using Cathay
Pacific, they will need to tack on a ferry trip to
reach Macau.
• Hong Kong is more convenient due to its
sophisticated and well-developed transportation
network.
6. 10.2. Local
□ from the airport to the hotel
□ from the hotel to MICE event venues
□ from venues to various site visit spots
□ from the hotel to the different attractions
□ from the hotel to the client’s office
□ from the hotel to the centralbusiness district
□ from the hotel to the airport
7. LOCAL PUBLIC TRANSPORT
□ Water – cruise ships, ferries
□ Land – limousines, taxis, buses, shuttle
buses, trains, trams, cable cars