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1. Gallup and Glint assess employee engagement very differently. Review the websites for these
two organizations and identify the advantages and disadvantages of each approach. What kind of
organizations (give examples) would be best suited for each approach?
2. Why do you think there are so many different theories or approaches to understanding
motivation? What is your own view of what motivates people to work hard and perform well?
How can you incorporate what you learned in this chapter to motivate others?

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