060710 Izwe Torfaen Final
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Torfaen and Izwe: Update on vision, methodology and practicalities of new technology in local governance.
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060710 Izwe Torfaen Final
- 1. Talk Torfaen Building an engagement community through social media Talk Torfaen Building an engagement community through social media 7 th July 2010 Torfaen Partnership
- 5. How do we do this?
- 6. Where We Are Working
- 9. The Website The Platform
- 10. Security/Data Privacy Security Izwe complies with all web-security norms, securing data in secure third-party web server space. Data Protection Izwe is registered with the Information Commissioners Office meaning that we handle all personal data in line with current legislation and normal practice Izwe’s Privacy statement ‘ Izwe will not edit, share or disclose personally identifiable information without prior or explicit consent ’ ‘ All information will be treated in accordance with the Data Protection Act 1998 and the Market Research Code of Conduct ’ edit, share or disclose personally identifiable Source: www.izwe.com/page/privacy
- 14. Let’s Keep in Touch Nick Nielsen Director t: 020 7608 0815 e: nick.nielsen@izwe.com Thom Townsend Project Lead t: 020 7608 0815 m: 0774 083 9304 e: thom.townsend@izwe.com
Editor's Notes
- Izwe is the product of three people from different organisations pooling their experience. Firstly, Benoit Thieulin, founder and director of LaNetscoude, Europe’s leading social media agency brings his experience of running French presidential candidates web presences and the creation of Europe’s largest political engagement website lacoopol. This is our web development expertise. Richard Wilson, founder of public participation think-tank Involve brings his experience of running some of Europe’s largest participation process, from working with OECD, to a large scale project to identify cost-savings in the Jersey. Finally, Nick Nielsen, founder of Britian’s largest youth empowerment charity Envision, brings his knowledge and experience of a vibrant civil society organisation. Together, they have formed izwe, to help governance institutions and organisations communicate better with the people they service. That’s the plan…this is the vision.
- What if you could walk down your street, press a button on your phone and automatically see what the community cared about. What if you could respond meaningfully to proposals, confident you were being listened to. What if you could find like-minded people on your street to organise with, play sport with… Whether you had five seconds, five minutes or five hours, there would be a way for you to get involved, on your own terms.
- How have we built this….in partnership. Working with the range of organisation, both both local authorities, and the regional improvement agencies, we have pooled resources from around the UK to build a tool that is useful to everyone.
- With those partners, we’ve created a shared network that will integrate seamlessly to other major social networks, such as Facebook and Twitter. So, by clicking on a facebook icon for example, you can quickly share you activity on izwe and in Torfaen with your facebook friends, linking izwe to 1/12 of the world’s the population. We aren’t here to be in opposition to other networks though, the philosophy is one of sharing, integrating and going to where the people are. This will also be the case with the existing Torfaen web presences. We want to sit amongst those tools to provide a different kind of engagement, one that is quick, easy to use and able to reach those traditionally hard to reach groups. So, let’s take a look at the website. Torfaen doesn’t have a presence on izwe yet as we haven’t launched, so we’ll look at the Community space of one of our first partners to launch (recently, last week) in the London Borough of Bexley.
- How is the site managed. Two key elements, moderation, and facilitation. Moderation, as you might expect is the task of patrolling the site for inappropriate language or content. Facilitation is the task of developing the communities ideas to be the best they can be, directing users to the right place, listening to their views and responding appropriately. Let’s deal with the prohibitive element of this first. Moderation. Most users want constructive dialogue. 1) Our research and experience shows that users want a constructive dialogue. They have after all given their time to come to the sight and contribute their views to make the community a better place, they don’t therefore want to encounter discussion which is off-topic, non-constructive, abusive or offensive.