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Empowering energy users
as a driver of change
Dr. STOYAN DANOV
Barcelona, 19 of May 2015
Objectives:
• Provide energy consumers with useful information
permitting them to reduce their energy costs
• Use the already available consumption data at the
energy utilities
• Develop low-cost energy services viable for offering
at large scale in the residential sector
• Increase the user awareness and change the
behavioural attitudes towards energy saving
Scope:
• 344.000 customers involved
• 270.000 customers receiving services during 12 months
Budget:
• Total cost: ~2M€
• Subvention EU: ~1,5M€ (75%)
Consortium:
• 12 participants from 5 EU countries (At, Be, Es, Fr, It)
• 4 utility companies (Austria, Spain, France, Italy)
• Well-balanced team of R&D specialists and social agents
Time frame:
• 30 months (4/2013 – 10/2015)
EMPOWERING project
Pilot sites
• Over 270 000 consumers receiving services during 1 year
• Evaluation of energy saving and consumer satisfaction
EMPOWERING provides the
services through the energy
utilities:
• Report complementary to the
energy bill
• Online tools offering detailed
consumption insight
simple evolution of consumption, doesn’t tell
you if this is little or lot
Common state of the information to the user actually
Monthly comparative with similar and
efficient customers
Comparative of the consumption’s evolution
with respect to the previous year and its
dependence on the external temperature
Approximate disaggregation
of consumption by uses
After EMPOWERING …
The potential of smart meters expands enormously
the possibilities:
• Alarms for abnormal consumption
• Detecting high baseline and stand-by consumption
• Personalised saving tips
• Useful tools for pro-active users:
o Consumption disaggregation
o Evaluation of building envelope
o Home energy audit & self assessment
o Energy certification
The solution
• Big data architecture
• Central analytic engine
• Modular, flexible and
scalable solution
• User privacy
guaranteed by design
• 100% open source
Results from surveys over the services
High degree of service acceptance
by part of the users
Pending final evaluation
Lessons learned
Reaching the user:
• Energy consumers are usually not pro-active
• When possible, services should be offered without additional
registration (“opt-out” option is preferred)
• Delivering of paper report increases the service reach
Effectiveness of the services:
• The proper presentation of the information is crutial – should be
simple, easy to understand, actionable
• Usability testing with a sample of users is important for achieving
effective design
Thank you very much!
Dr. Stoyan Danov
sdanov@cimne.upc.edu
Coordinator of EMPOWERING
www.iee-empowering.eu
CIMNE - Building Energy and Environment Group
www.beegroup-cimne.com
www.cimne.com/beegroup

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04 empowering construmat_19.05.2015

  • 1. Empowering energy users as a driver of change Dr. STOYAN DANOV Barcelona, 19 of May 2015
  • 2. Objectives: • Provide energy consumers with useful information permitting them to reduce their energy costs • Use the already available consumption data at the energy utilities • Develop low-cost energy services viable for offering at large scale in the residential sector • Increase the user awareness and change the behavioural attitudes towards energy saving
  • 3. Scope: • 344.000 customers involved • 270.000 customers receiving services during 12 months Budget: • Total cost: ~2M€ • Subvention EU: ~1,5M€ (75%) Consortium: • 12 participants from 5 EU countries (At, Be, Es, Fr, It) • 4 utility companies (Austria, Spain, France, Italy) • Well-balanced team of R&D specialists and social agents Time frame: • 30 months (4/2013 – 10/2015) EMPOWERING project
  • 4. Pilot sites • Over 270 000 consumers receiving services during 1 year • Evaluation of energy saving and consumer satisfaction
  • 5. EMPOWERING provides the services through the energy utilities: • Report complementary to the energy bill • Online tools offering detailed consumption insight
  • 6. simple evolution of consumption, doesn’t tell you if this is little or lot Common state of the information to the user actually
  • 7. Monthly comparative with similar and efficient customers Comparative of the consumption’s evolution with respect to the previous year and its dependence on the external temperature Approximate disaggregation of consumption by uses After EMPOWERING …
  • 8. The potential of smart meters expands enormously the possibilities: • Alarms for abnormal consumption • Detecting high baseline and stand-by consumption • Personalised saving tips • Useful tools for pro-active users: o Consumption disaggregation o Evaluation of building envelope o Home energy audit & self assessment o Energy certification
  • 9. The solution • Big data architecture • Central analytic engine • Modular, flexible and scalable solution • User privacy guaranteed by design • 100% open source
  • 10. Results from surveys over the services High degree of service acceptance by part of the users Pending final evaluation
  • 11. Lessons learned Reaching the user: • Energy consumers are usually not pro-active • When possible, services should be offered without additional registration (“opt-out” option is preferred) • Delivering of paper report increases the service reach Effectiveness of the services: • The proper presentation of the information is crutial – should be simple, easy to understand, actionable • Usability testing with a sample of users is important for achieving effective design
  • 12. Thank you very much! Dr. Stoyan Danov sdanov@cimne.upc.edu Coordinator of EMPOWERING www.iee-empowering.eu CIMNE - Building Energy and Environment Group www.beegroup-cimne.com www.cimne.com/beegroup