SlideShare a Scribd company logo
1 of 35
What MICE Planners Want
        MICECON 2013
  Philippine MICE Conference
      Daveo City – March 2013
Understanding Exhibitions
Exhibitions and GDP
SQM                GDP    SQM                  GDP
       Country                    Country
Rank               Rank   Rank                 Rank
 1      China       1       8      Thailand     8
 2      Japan         2     9      Malaysia     10
 3       HKG          9    10     Singapore     11
 4      Korea         5    11     Indonesia     6
 5       India        3    12    Philippines    12
 6     Australia      4    13      Vietnam      14
 7      Taiwan        7    14      Pakistan     13




                                                     3
Understanding Associations
Conventions have Almost Nothing in Common with Tourism
                       Tourism               Conventions &
                                              Exhibitions
  Participants      Tourists / Fun       Business / Networking /
                                               Learning
   Decision      Destination Appeal        Facilities / Business
   Criteria                               Links / Market Issues
  Distribution       Agents /                 HQs / AMCs
                 Wholesalers / GDS
   Marketing     Strategic / Marketing       Tactical / Sales
                       Oriented                 Oriented
Comparing Supply Chains
    Tourism         Hotels, Restaurants          MICE
                 Attractions, Retail, Tours,
                            F&B
                                                   PCOs
                                                 Registration
                                   EMCs          A/V & IT
                     PEOs      Entertainment  Catering
     DMCs
                   Stands     Staging          Florists
 Tours            Drayage  Designers          SI
 Transport       F&E         Production       Speakers
 Team building  Cleaning  Rigging             Security
 Social programs  Marketing  Special effects  Venues
Economic Impact Comparisons

  Micro                  Direct Spending
Economic   Tourism         Employment            MICE
                          Tax Revenues

World Stage  Innovation & investment – media
     Networks  Business, trade and research links
           Exports  International markets

 Macro          Access     Technologies and ideas
Economic          Knowledge  Professional expertise
Why are Associations Vital for Asia?
 Economic and Social Transformation
   o Continuing education
   o Development of trades and professions
 Global Economic and Intellectual Engagement
   o Trade links
   o Investment
   o Research links
   o Knowledge transfer
Asia is leading the world’s growth in international conventions


      6000
                                             CAGR*
      5000
                                             6.5%    Europe
       4000
                                              9.4%   Asia/Pacific
       3000
       2000                                   5.5%   North America

       1000                                   9.0%   South America
           0                                  7.7%   Africa

                                              1.4%   Other



       Source: ICCA (2012)
       * CAGR: Compound Annual Growth Rate
Key Convention Trends and
     Business Drivers
Generation Change
Members        Different expectations
               Different learning modes
               Different world view
                          Associations
Globalization
 More Asian meetings
Relevance

 Global leadership and expertise
 New R&D
 Technical tours
Trust in Capabilities
 Arrangements
 Attendance
 Meetings industry know-how
Battle for Audience



 Audience vs. Members
 Extended Reach
 Brand
Professional Supply
Measured Outcomes
 Lower investment
    Reduced costs
    Subvention
    Sponsorship
 Higher results
    Members
    Brand
    Profits
Dependable Outcomes




 Risk adversity
Safety & Security
Decision Making
 Familiar Business Practices
 Good coordination
CSR
 Making a difference
 Advancing cause
Understanding Corporate Meetings
Why Corporations Meet
External Meetings
  User Groups        End User

Product Launches                   Delivery
                                   Outlets
    Incentives
                    Distribution   Shipping
                                   Sales, marketing, branding
                    Assembly       Sellable Products
   Managing
  Relationships
                   Manufacturing   Components

                   Raw Materials   Commodities
 Supply Chain
Internal Meetings
    Primary Activities
        Service           Planning
                                                   Sales Meeting
  Marketing & Sales
                                              Training
                         Executive Retreat
 Outbound Logistics                          Teambuilding

      Operations                AGM                Incentives

  Inbound Logistics                  Multi-Nationals
      Value Chain
    (Michael Porter)
Key Corporate Trends and
    Business Drivers
Cost Reduction
   Closer to home (shorter lead times)
   Fewer
   Smaller
   Shorter
   Procurement
   Commoditization
   Consolidation of services
   Higher services at lower costs
Perceptions
 Government and
  shareholder scrutiny
 Content more
  businesslike
 Cheaper is “Chic – er”
 Not frivolous
 CSR
ROI
   Lower investment
   Higher results
   Extending communications outside the building
   Accountability
   Measured outcomes
Decision Making
   Executive involvement
   On-line planning tools
   Easy arrangements
   Outsourcing
   Tech-sourcing
   Efficient staging
Safety & Security
Globalization
 More Asian regional meetings
Demographics
 Generation change management
  - Needs, preferences, expectations
  - Technology
 Multicultural
 More women
CSR
 Making a difference
 Advancing cause
Consulting the World’s Business Events Industry



       Thank You
   :

More Related Content

Similar to 03 what mice planners want by gary grimmer

Oss Capabilities Slides 2010
Oss Capabilities Slides 2010Oss Capabilities Slides 2010
Oss Capabilities Slides 2010gvlk
 
Oss Capabilities Slides 2010
Oss Capabilities Slides 2010Oss Capabilities Slides 2010
Oss Capabilities Slides 2010stephanieselig
 
International Marketing for Survival and Growth
International Marketing for Survival and GrowthInternational Marketing for Survival and Growth
International Marketing for Survival and GrowthVerity Consulting
 
Rohit Talwar - FCCI and Convention 2020 Presentation to the IMEX Politician'...
Rohit Talwar - FCCI and Convention 2020 Presentation to the  IMEX Politician'...Rohit Talwar - FCCI and Convention 2020 Presentation to the  IMEX Politician'...
Rohit Talwar - FCCI and Convention 2020 Presentation to the IMEX Politician'...Rohit Talwar
 
Antal International
Antal InternationalAntal International
Antal InternationalMsarkarantal
 
Introduction to executive programs higher education exp
Introduction to executive programs higher education expIntroduction to executive programs higher education exp
Introduction to executive programs higher education expBruno Vianna
 
ICA FDI Advisory Services
ICA FDI Advisory ServicesICA FDI Advisory Services
ICA FDI Advisory ServicesBirkhoff
 
Event Management
Event Management Event Management
Event Management Joey Phuah
 
Antal International 2012
Antal International 2012Antal International 2012
Antal International 2012Jim_Foster
 
Gcsv2011 skills based volunteering-alan witchey-skills assessment grid
Gcsv2011 skills based volunteering-alan witchey-skills assessment gridGcsv2011 skills based volunteering-alan witchey-skills assessment grid
Gcsv2011 skills based volunteering-alan witchey-skills assessment gridServe Indiana
 
Insights2020: Driving Customer-Centric Business Growth
Insights2020: Driving Customer-Centric Business Growth Insights2020: Driving Customer-Centric Business Growth
Insights2020: Driving Customer-Centric Business Growth Kantar
 
LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020Christina O'Connor
 
Denave: An Overview
Denave: An OverviewDenave: An Overview
Denave: An OverviewDenave
 
LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020LinkedIn Europe
 
Insights2020
Insights2020Insights2020
Insights2020Vermeer
 
Distribution & Partnership a Formidable Strategy
Distribution & Partnership a Formidable StrategyDistribution & Partnership a Formidable Strategy
Distribution & Partnership a Formidable Strategyauexpo Conference
 
Tip corporate ppt nov2012
Tip corporate ppt nov2012Tip corporate ppt nov2012
Tip corporate ppt nov2012donbirch
 
Developing Global Capabilities
Developing Global CapabilitiesDeveloping Global Capabilities
Developing Global CapabilitiesElijah Ezendu
 
Whats new in customer experience management
Whats new in customer experience managementWhats new in customer experience management
Whats new in customer experience managementPrayukth K V
 

Similar to 03 what mice planners want by gary grimmer (20)

Oss Capabilities Slides 2010
Oss Capabilities Slides 2010Oss Capabilities Slides 2010
Oss Capabilities Slides 2010
 
Oss Capabilities Slides 2010
Oss Capabilities Slides 2010Oss Capabilities Slides 2010
Oss Capabilities Slides 2010
 
International Marketing for Survival and Growth
International Marketing for Survival and GrowthInternational Marketing for Survival and Growth
International Marketing for Survival and Growth
 
Rohit Talwar - FCCI and Convention 2020 Presentation to the IMEX Politician'...
Rohit Talwar - FCCI and Convention 2020 Presentation to the  IMEX Politician'...Rohit Talwar - FCCI and Convention 2020 Presentation to the  IMEX Politician'...
Rohit Talwar - FCCI and Convention 2020 Presentation to the IMEX Politician'...
 
Antal International
Antal InternationalAntal International
Antal International
 
Introduction to executive programs higher education exp
Introduction to executive programs higher education expIntroduction to executive programs higher education exp
Introduction to executive programs higher education exp
 
ICA FDI Advisory Services
ICA FDI Advisory ServicesICA FDI Advisory Services
ICA FDI Advisory Services
 
Event Management
Event Management Event Management
Event Management
 
Antal International 2012
Antal International 2012Antal International 2012
Antal International 2012
 
Gcsv2011 skills based volunteering-alan witchey-skills assessment grid
Gcsv2011 skills based volunteering-alan witchey-skills assessment gridGcsv2011 skills based volunteering-alan witchey-skills assessment grid
Gcsv2011 skills based volunteering-alan witchey-skills assessment grid
 
Insights2020: Driving Customer-Centric Business Growth
Insights2020: Driving Customer-Centric Business Growth Insights2020: Driving Customer-Centric Business Growth
Insights2020: Driving Customer-Centric Business Growth
 
LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020
 
Denave: An Overview
Denave: An OverviewDenave: An Overview
Denave: An Overview
 
LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020LinkedIn B2B Forum Insights 2020
LinkedIn B2B Forum Insights 2020
 
Insights2020
Insights2020Insights2020
Insights2020
 
Distribution & Partnership a Formidable Strategy
Distribution & Partnership a Formidable StrategyDistribution & Partnership a Formidable Strategy
Distribution & Partnership a Formidable Strategy
 
Tip corporate ppt nov2012
Tip corporate ppt nov2012Tip corporate ppt nov2012
Tip corporate ppt nov2012
 
KCS short company profile 2012
KCS short company profile 2012KCS short company profile 2012
KCS short company profile 2012
 
Developing Global Capabilities
Developing Global CapabilitiesDeveloping Global Capabilities
Developing Global Capabilities
 
Whats new in customer experience management
Whats new in customer experience managementWhats new in customer experience management
Whats new in customer experience management
 

More from MICECON

07 ray shaw micecon technovations
07 ray shaw micecon technovations  07 ray shaw micecon technovations
07 ray shaw micecon technovations MICECON
 
06 nation branding by jorg dietzel
06 nation branding by jorg dietzel06 nation branding by jorg dietzel
06 nation branding by jorg dietzelMICECON
 
05 andrew chan presentation
05 andrew chan presentation05 andrew chan presentation
05 andrew chan presentationMICECON
 
03 cheryl cecchetto tips, tricks and techniques for an extraordinary event ...
03 cheryl cecchetto   tips, tricks and techniques for an extraordinary event ...03 cheryl cecchetto   tips, tricks and techniques for an extraordinary event ...
03 cheryl cecchetto tips, tricks and techniques for an extraordinary event ...MICECON
 
04 gary grimmer let's kill murphy
04 gary grimmer   let's kill murphy04 gary grimmer   let's kill murphy
04 gary grimmer let's kill murphyMICECON
 
02 maureen crowley presentation
02 maureen crowley presentation02 maureen crowley presentation
02 maureen crowley presentationMICECON
 
01 associations healthy wealthy and wise by tony steven
01 associations   healthy wealthy and wise by tony steven01 associations   healthy wealthy and wise by tony steven
01 associations healthy wealthy and wise by tony stevenMICECON
 
01 associations healthy wealthy and wise by tony steven
01 associations   healthy wealthy and wise by tony steven01 associations   healthy wealthy and wise by tony steven
01 associations healthy wealthy and wise by tony stevenMICECON
 
05 content is king by ray shaw
05 content is king by ray shaw05 content is king by ray shaw
05 content is king by ray shawMICECON
 
04 asian brands rising by jorg dietzel
04 asian brands rising by jorg dietzel04 asian brands rising by jorg dietzel
04 asian brands rising by jorg dietzelMICECON
 
MICECON _02 The Future of Meetings in Asia Pacific by Martin Winter
MICECON _02 The Future of Meetings in Asia Pacific by Martin WinterMICECON _02 The Future of Meetings in Asia Pacific by Martin Winter
MICECON _02 The Future of Meetings in Asia Pacific by Martin WinterMICECON
 
MICECON_01 Imagining the Future of Travel by Prof Ian Yeoman
MICECON_01 Imagining the Future of Travel by Prof Ian YeomanMICECON_01 Imagining the Future of Travel by Prof Ian Yeoman
MICECON_01 Imagining the Future of Travel by Prof Ian YeomanMICECON
 
Bert van walbeek master of disaster
Bert van walbeek   master of disasterBert van walbeek   master of disaster
Bert van walbeek master of disasterMICECON
 

More from MICECON (13)

07 ray shaw micecon technovations
07 ray shaw micecon technovations  07 ray shaw micecon technovations
07 ray shaw micecon technovations
 
06 nation branding by jorg dietzel
06 nation branding by jorg dietzel06 nation branding by jorg dietzel
06 nation branding by jorg dietzel
 
05 andrew chan presentation
05 andrew chan presentation05 andrew chan presentation
05 andrew chan presentation
 
03 cheryl cecchetto tips, tricks and techniques for an extraordinary event ...
03 cheryl cecchetto   tips, tricks and techniques for an extraordinary event ...03 cheryl cecchetto   tips, tricks and techniques for an extraordinary event ...
03 cheryl cecchetto tips, tricks and techniques for an extraordinary event ...
 
04 gary grimmer let's kill murphy
04 gary grimmer   let's kill murphy04 gary grimmer   let's kill murphy
04 gary grimmer let's kill murphy
 
02 maureen crowley presentation
02 maureen crowley presentation02 maureen crowley presentation
02 maureen crowley presentation
 
01 associations healthy wealthy and wise by tony steven
01 associations   healthy wealthy and wise by tony steven01 associations   healthy wealthy and wise by tony steven
01 associations healthy wealthy and wise by tony steven
 
01 associations healthy wealthy and wise by tony steven
01 associations   healthy wealthy and wise by tony steven01 associations   healthy wealthy and wise by tony steven
01 associations healthy wealthy and wise by tony steven
 
05 content is king by ray shaw
05 content is king by ray shaw05 content is king by ray shaw
05 content is king by ray shaw
 
04 asian brands rising by jorg dietzel
04 asian brands rising by jorg dietzel04 asian brands rising by jorg dietzel
04 asian brands rising by jorg dietzel
 
MICECON _02 The Future of Meetings in Asia Pacific by Martin Winter
MICECON _02 The Future of Meetings in Asia Pacific by Martin WinterMICECON _02 The Future of Meetings in Asia Pacific by Martin Winter
MICECON _02 The Future of Meetings in Asia Pacific by Martin Winter
 
MICECON_01 Imagining the Future of Travel by Prof Ian Yeoman
MICECON_01 Imagining the Future of Travel by Prof Ian YeomanMICECON_01 Imagining the Future of Travel by Prof Ian Yeoman
MICECON_01 Imagining the Future of Travel by Prof Ian Yeoman
 
Bert van walbeek master of disaster
Bert van walbeek   master of disasterBert van walbeek   master of disaster
Bert van walbeek master of disaster
 

03 what mice planners want by gary grimmer

  • 1. What MICE Planners Want MICECON 2013 Philippine MICE Conference Daveo City – March 2013
  • 3. Exhibitions and GDP SQM GDP SQM GDP Country Country Rank Rank Rank Rank 1 China 1 8 Thailand 8 2 Japan 2 9 Malaysia 10 3 HKG 9 10 Singapore 11 4 Korea 5 11 Indonesia 6 5 India 3 12 Philippines 12 6 Australia 4 13 Vietnam 14 7 Taiwan 7 14 Pakistan 13 3
  • 5. Conventions have Almost Nothing in Common with Tourism Tourism Conventions & Exhibitions Participants Tourists / Fun Business / Networking / Learning Decision Destination Appeal Facilities / Business Criteria Links / Market Issues Distribution Agents / HQs / AMCs Wholesalers / GDS Marketing Strategic / Marketing Tactical / Sales Oriented Oriented
  • 6. Comparing Supply Chains Tourism Hotels, Restaurants MICE Attractions, Retail, Tours, F&B PCOs  Registration EMCs  A/V & IT PEOs  Entertainment  Catering DMCs  Stands  Staging  Florists  Tours  Drayage  Designers  SI  Transport F&E  Production  Speakers  Team building  Cleaning  Rigging  Security  Social programs  Marketing  Special effects  Venues
  • 7. Economic Impact Comparisons Micro Direct Spending Economic Tourism Employment MICE Tax Revenues World Stage  Innovation & investment – media Networks  Business, trade and research links Exports  International markets Macro Access  Technologies and ideas Economic Knowledge  Professional expertise
  • 8. Why are Associations Vital for Asia?  Economic and Social Transformation o Continuing education o Development of trades and professions  Global Economic and Intellectual Engagement o Trade links o Investment o Research links o Knowledge transfer
  • 9. Asia is leading the world’s growth in international conventions 6000 CAGR* 5000 6.5% Europe 4000 9.4% Asia/Pacific 3000 2000 5.5% North America 1000 9.0% South America 0 7.7% Africa 1.4% Other Source: ICCA (2012) * CAGR: Compound Annual Growth Rate
  • 10. Key Convention Trends and Business Drivers
  • 11. Generation Change Members  Different expectations  Different learning modes  Different world view Associations
  • 13. Relevance  Global leadership and expertise  New R&D  Technical tours
  • 14. Trust in Capabilities  Arrangements  Attendance  Meetings industry know-how
  • 15. Battle for Audience  Audience vs. Members  Extended Reach  Brand
  • 17. Measured Outcomes  Lower investment  Reduced costs  Subvention  Sponsorship  Higher results  Members  Brand  Profits
  • 20. Decision Making  Familiar Business Practices  Good coordination
  • 21. CSR  Making a difference  Advancing cause
  • 24. External Meetings User Groups End User Product Launches Delivery Outlets Incentives Distribution Shipping Sales, marketing, branding Assembly Sellable Products Managing Relationships Manufacturing Components Raw Materials Commodities Supply Chain
  • 25. Internal Meetings Primary Activities Service Planning Sales Meeting Marketing & Sales Training Executive Retreat Outbound Logistics Teambuilding Operations AGM Incentives Inbound Logistics Multi-Nationals Value Chain (Michael Porter)
  • 26. Key Corporate Trends and Business Drivers
  • 27. Cost Reduction  Closer to home (shorter lead times)  Fewer  Smaller  Shorter  Procurement  Commoditization  Consolidation of services  Higher services at lower costs
  • 28. Perceptions  Government and shareholder scrutiny  Content more businesslike  Cheaper is “Chic – er”  Not frivolous  CSR
  • 29. ROI  Lower investment  Higher results  Extending communications outside the building  Accountability  Measured outcomes
  • 30. Decision Making  Executive involvement  On-line planning tools  Easy arrangements  Outsourcing  Tech-sourcing  Efficient staging
  • 32. Globalization  More Asian regional meetings
  • 33. Demographics  Generation change management - Needs, preferences, expectations - Technology  Multicultural  More women
  • 34. CSR  Making a difference  Advancing cause
  • 35. Consulting the World’s Business Events Industry Thank You :