This document outlines an organizational performance management universe with four levels: strategic, execution, goals, and performance indications. The strategic level focuses on mission, vision, values, strategies, and market drivers. The execution level centers on critical success factors and initiatives. Goals establish key goal indicators. Performance indications use performance data sources to track key performance and results indicators.
1. The Organizational Performance Management Universe
STRATEGIC LEVEL
Mission/ Market
Perspectives Strategies
Vision/Values Drivers
EXECUTION LEVEL
Critical
Success Issues Initiatives
Factors
HISTORICAL CAPITAL GOALS ANALYTICAL BASE
Heuristics/ Performance
Key Goal
Benchmarks/ Data Sources/
Indicators
Baselines Metadata
PERFORMANCE INDICATIONS/SCORECARD LEVEL
Key
Performance Results Key Results
Performance
Indicators Indicators Indicators
Indicators
NOTE: Strategic-Execution-Goals-Indications represent
the natural taxonomy of performance elements in this
universe. Historical Capital and the Analytical Base exist
to support the processes of performance management.