Hernandez Family Episode 1 Hernandez Family Episode 1 Program Transcript JUAN HERNANDEZ: But we didn't do anything wrong. That woman, that social worker, who came to our house, I told her, me and Elena, we decide what's best for our boys, not her. Telling us we punish to hard. She doesn't know anything about us. ELENA HERNANDEZ: We give our sons a good life. We love them very much. It's not fair what she said about Juan and me. We're good parents. FEMALE SPEAKER: Mrs. Hernandez, I understand how difficult this is for you-- JUAN HERNANDEZ: I don't think you do. Everything that we do, we do for them, everything. We work hard. We take care of them. And when they don't follow the rules, they get punished, strictly. The old fashioned way. ELENA HERNANDEZ: Shh. Quiet. I told you. JUAN HERNANDEZ: Sometimes I'm not strict enough with them. Look, I punish my sons the way I see fit. That's the only way they are going to learn. That's how we learned from our parents, right? Nobody took parenting classes. That's ridiculous. FEMALE SPEAKER: I understand you're angry. And you're raising your children the way you were brought up to do. But ACS has required that you do this. JUAN HERNANDEZ: What if I don't want to be required? ELENA HERNANDEZ: I have a question. FEMALE SPEAKER: Of course. ELENA HERNANDEZ: If we go through with this, the things we talk about with you, will it be private? JUAN HERNANDEZ: But we have not agreed to do this. ELENA HERNANDEZ: I don't want to be here either. But I don't want to loose our children. Would it be private, what we talk about? FEMALE SPEAKER: The information we share is between us. The only exception to that is if one of you says you're going to hurt yourself or hurt someone else. In that case, I have to report it to the ACS worker. But everything else is strictly confidential. © 2017 Laureate Education, Inc. 1 Hernandez Family Episode 1 So how do you think we can work together to make this a positive experience for both of you? JUAN HERNANDEZ: Parenting classes, really? What about the bills? I'm not going to be able to work overtime. ELENA HERNANDEZ: If we do what we're supposed to do, would it be OK with our family? FEMALE SPEAKER: There are no guarantees. But here's what I can say. We'll all work together to create a plan based on what the ACS worker has required and recommended. Then it will be up to her what the outc Hernandez Family Episode 2 Hernandez Family Episode 2 Program Transcript FEMALE SPEAKER: It's good to see all our parents again tonight. And I want to say thank you for being here these last few weeks. Today, we're going to talk about child development, specifically the behavior of our children, and what are some realistic expectations we can have about how they behave, depending on how old they are. Part of understanding human behavior is looking at where someone is in their life, as well at the impact of their environment, whether it's school, home life, family, or friends. MALE SPEAKER: What's there .

1. Hernandez Family Episode 1 Hernandez Family Episode 1
Program Transcript JUAN HERNANDEZ: But we didn't do
anything wrong. That woman, that social worker, who came to
our house, I told her, me and Elena, we decide what's best for
our boys, not her. Telling us we punish to hard. She doesn't
know anything about us. ELENA HERNANDEZ: We give our
sons a good life. We love them very much. It's not fair what she
said about Juan and me. We're good parents. FEMALE
SPEAKER: Mrs. Hernandez, I understand how difficult this is
for you-- JUAN HERNANDEZ: I don't think you do. Everything
that we do, we do for them, everything. We work hard. We take
care of them. And when they don't follow the rules, they get
punished, strictly. The old fashioned way. ELENA
HERNANDEZ: Shh. Quiet. I told you. JUAN HERNANDEZ:
Sometimes I'm not strict enough with them. Look, I punish my
sons the way I see fit. That's the only way they are going to
learn. That's how we learned from our parents, right? Nobody
took parenting classes. That's ridiculous. FEMALE SPEAKER: I
understand you're angry. And you're raising your children the
way you were brought up to do. But ACS has required that you
do this. JUAN HERNANDEZ: What if I don't want to be
required? ELENA HERNANDEZ: I have a question. FEMALE
SPEAKER: Of course. ELENA HERNANDEZ: If we go through
with this, the things we talk about with you, will it be private?
JUAN HERNANDEZ: But we have not agreed to do this.
ELENA HERNANDEZ: I don't want to be here either. But I
don't want to loose our children. Would it be private, what we
talk about? FEMALE SPEAKER: The information we share is
between us. The only exception to that is if one of you says
you're going to hurt yourself or hurt someone else. In that case,
I have to report it to the ACS worker. But everything else is
strictly confidential. © 2017 Laureate Education, Inc. 1
Hernandez Family Episode 1 So how do you think we can work
together to make this a positive experience for both of you?

2. JUAN HERNANDEZ: Parenting classes, really? What about the
bills? I'm not going to be able to work overtime. ELENA
HERNANDEZ: If we do what we're supposed to do, would it be
OK with our family? FEMALE SPEAKER: There are no
guarantees. But here's what I can say. We'll all work together to
create a plan based on what the ACS worker has required and
recommended. Then it will be up to her what the outc
Hernandez Family Episode 2 Hernandez Family Episode 2
Program Transcript FEMALE SPEAKER: It's good to see all our
parents again tonight. And I want to say thank you for being
here these last few weeks. Today, we're going to talk about
child development, specifically the behavior of our children,
and what are some realistic expectations we can have about how
they behave, depending on how old they are. Part of
understanding human behavior is looking at where someone is
in their life, as well at the impact of their environment, whether
it's school, home life, family, or friends. MALE SPEAKER:
What's there to understand? I mean, come on. They're kids.
They shouldn't be seen or heard, right? FEMALE SPEAKER:
We all want our children to behave. But throughout childhood,
there are certain behaviors that come with certain ages that can
be very challenging to deal with. FEMALE SPEAKER: Tell me
about it. FEMALE SPEAKER: So let's talk about some of your
expectations about your children's behavior. MALE SPEAKER:
Well, my son is nine. That age, I expect him to do his chores
and listen to me. When I was nine, you better believe I was
listening to my old man, or else, you know? MALE SPEAKER:
You've got that right. And I don't understand why my son
doesn't listen to me when I tell them to do something. I mean,
what if I didn't listen and come to this class? We might lose our
kids. How do I deal with this better? I mean, get him to listen
and behave? FEMALE SPEAKER: Well, Juan Junior is eight,
and at that age, their attention can be really hard to not only
gain, but--
Hernandez Family Episode 3 Program Transcript JUAN
HERNANDEZ: Do you have any idea how hard it is for us to

3. get to these classes? ELENA HERNANDEZ: And there's only
one class a week. We don't have a choice when to come.
FEMALE SPEAKER: That is why we offer the parenting class
at night, to make it easier for working families to attend.
ELENA HERNANDEZ: That's fine for some people, but that's
when Juan gets his overtime. He can't do both. Every time we
come here it costs us. We lose money. And the way things are,
we can't afford to lose a dime. FEMALE SPEAKER: I
understand that missing overtime is having a big impact on you
financially. And I understand what you're saying about the class
only being offered one night a week. If we could offer it several
times a week, that would probably be more helpful. But in the
meantime-- JUAN HERNANDEZ: Look, let's stop dancing
around what's really wrong here. We appreciate what you're
doing. You want to help parents do a better job with their kids.
But we're good parents. We love our kids. Yes, they get
punished when they need to be punished, just Elena and I when
we were growing up. But we don't hit our boys. We don't hurt
them. If anything, you hurt them by making us come here when
I could be out there making extra money, money that the family
needs. Do you hear me? This class this, whole policy is the real
problem. That's what needs to change, not us. Hernandez Family
Episode 3 Additional Content Attribution MUS
Hernandez Family Episode 4 Hernandez Family Episode 4
Program Transcript FEMALE SPEAKER: So how's your week
going? What's happening with that Hernandez family? That's
their name, right? You were having some challenges there?
FEMALE SPEAKER: They've missed four of their parenting
classes, so far. FEMALE SPEAKER: So they haven't completed
the parenting group? FEMALE SPEAKER: I have to call the
ACS worker and let her know. They're probably going to have
to take the classes over again, and that's going to be tough. The
father misses overtime to come to the classes, and they really
rely on that money to make ends meet. FEMALE SPEAKER:
You have something else on your mind. Say it. FEMALE

4. SPEAKER: I should have discussed this with you earlier. I don't
know why I didn't. But perhaps they weren't the best candidates
for this to begin with. FEMALE SPEAKER: Because of their
financial situation? FEMALE SPEAKER: Yes, and something
else. I remember the ACS worker. And when she talked about
wanting Elena, she kept calling them Mexicans. It was really
derogatory the way she said it. FEMALE SPEAKER: So you're
saying she might have been biased into mandating that they take
these classes? FEMALE SPEAKER: Yes. The more I think
about it, she never talked to me about trying to understand the
way they're raising their children. And that Mexican remark, it
just really wasn't respectful. It's like she had already made up
her mind about people from that culture, and now they're paying
the price for it.
Hernandez Family Episode 5 Hernandez Family Episode 5
Program Transcript FEMALE SPEAKER: They've missed four
of their parenting classes so far. FEMALE SPEAKER: So they
haven't completed their parenting group? FEMALE SPEAKER: I
have to call the ACS worker and let her know. They're probably
going to have to take the classes over again, and that's going to
be tough. The classes caused the father to miss overtime at
work, and they really rely on that money to make ends meet.
FEMALE SPEAKER: But they have to finish the program.
They're only allowed three missed classes. There's another
problem. You know the agency's been conducting a study of our
performance. Well, it lowers our completion numbers. Lower
numbers put our funding at risk. Our bosses start questioning
the credibility of what we're trying to do here. FEMALE
SPEAKER: But I can't give the Hernandez family the post test.
They won't be able to complete it. FEMALE SPEAKER: No,
that's not why I brought this up. The agency needs data to
determine how effective these parenting classes are. The more
attrition we have when parents don't finish the program, there's
no data. No data means no support for what we're teaching or
how it might benefit other populations. FEMALE SPEAKER:
Maybe we should account for the attrition then. Maybe there's

5. something we can learn from it?
Hernandez Family Episode 6 Hernandez Family Episode 6
Program Transcript FEMALE SPEAKER: So last week I showed
you how to make a genogram, like this one. Now, the idea
behind making a genogram is to help you draw a picture of your
family history. And then we use that to discuss the relationships
and connections among your relatives. OK? So Juan, why don't
you start off and talk about what you came up with. JUAN
HERNANDEZ: So we're starting with my family. My father,
Hector, he's still alive. And he married my mother, Freda. And
she passed away two years ago. And then there's their children,
myself-- I'm the oldest-- and then there's my three sisters,
Marie, Senta, and Rose. FEMALE SPEAKER: Good. And Elena,
what about your family? ELENA HERNANDEZ: Well, here's
my father, Anthony. He met and married my mother, Sofia.
They are both still alive. They had five children. Firstborn was
my brother Daniel, then my brother Tomas, then my sisters
Martina and Camila, and there's me, the baby. And then I met
Juan, and we started our own family. And we have two beautiful
sons that you met, one, Junior, who is eight, and Alberto, who is
six. FEMALE SPEAKER: Good. So for the last several weeks
we've been talking a lot about how you discipline your sons at
home. And both of you mentioned how your parents used to
punish you when you were growing up. Juan, why don't you talk
about that and point to anybody on the genogram as you
mention them? JUAN HERNANDEZ: Sure. So my dad, when he
was mad at me he would send me to get books from the
encyclopedia. And he'd make me hold them out, straight out like
this, until he told me to stop. It caused so much pain in my
arms, I mean, my arms felt like they would break off. And my
mom, she did basically the same thing. Except when she was
really mad, when would make me get more books than my dad. I
hated those books so much. I never went near them on my own.
To me, they only meant one thing, misery. And now, I guess I
inherited that from them. FEMALE SPEAKER: Elena, how

6. about you? ELENA HERNANDEZ: Yes, misery. That's what it
was like for me, too. © 2017 Laureate Education,