1. TYPES OF WORK TEAMS Prepared By: Isack Mayala April 19, 2011
2. Types Of Work Teams A work team is a special type of group Most work teams consist of a small number of identifiable, independent employee who are held accountable for performing tasks that contribute to achieving organization’s goals Members of a work team have a shared goal and must interact with each other to achieve it Different types of work teams suite different situations in an organization
3. Types Of Work Teams There are five types of work teams – Problem solving, Functional, Multidisciplinary, Self Managing and Virtual Most organizations use all five types of work teams Three key differences among work teams are The nature of their goals Their duration Their membership
4. Types Of Work Teams Two types of work teams that we are going to talk tonight are Problem solving and Functional 1st - Problem Solving It includes members from different areas of an organization whose goal is to consider how something can be done better Example of problem solving team work is Product Development at SunGard
5. Types Of Work Teams 1st - Problem Solving Product Development include a system analyst, designer, psychologist, software developer, quality control, quality assurance analyst, deployment team and more At SunGard, I used to work as a Web Developer / Web Programmer As a developer, I created websites for our clients using octane 8 and C#.NET
6. Types Of Work Teams 1st - Problem Solving Octane8 is a Web-based system that offers a "one stop" enterprise-class Web platform designed to address a business's overall Web initiative, acting as a development tool for developers, a deployment and maintenance platform for IS departments, and a content management system for non-technical staff
7. Types Of Work Teams 2nd - Functional It includes members from a single department who have the common goal of considering issues and solving problems within their area of responsibility and expertise Example of functional team work is TSO – Technical Software Support at Wells Fargo This team is responsible for small and large businesses only
8. Types Of Work Teams 2nd - Functional Currently, I work at Wells Fargo as TSO, my responsibility is to convert Wachovia customers to Wells Fargo Hardware and online software are being used in this process Hardware – computer and scanners Online Software – wellsfargo.com, UAM, CEO – Customer Electronic Office, WGO – Wachovia Global Connect, GoToAssist and more
9. Types Of Work Teams Panini Check Scanner - The Panini Vision X is the next generation check scanning platform designed specifically for distributed check capture
