Presenting The IT Training Surgery, who we are and what we offer.

1. The IT Training Surgery
Learn only what you need when you need IT
Shelley Fishel
Founder

2. Core belief
 You do not need to know everything about
everything
 We focus on helping business become more
efficient in using the software tools they
already use

3. Our Services
Off the Shelf Training Courses
Bespoke Training Courses
IT Training Surgeries
Online IT Training Courses and Webinars
Build a learning System
Annual Training Contracts

4. IT Training Surgery
An IT Training Surgery takes
place in your office, with one
person at a time attending a
session
Each person focusses on
exactly what they need to
learn in order to get their
work done.
Typically sessions last
between half an hour and an
hour and a half so individuals
can get right back to work and
implement new learning and
skills immediately

5. Off The Shelf Courses
Microsoft Office
Adobe Microsoft Project
Windows or Mac
Essentials Acrobat
Essentials
Intermediate Photoshop
Intermediate
Advanced Indesign

6. Bespoke Courses
Complete Learning
Needs Analysis
Analyse Outcome
Course Created
specially or sessions
pulled from our
standard courses
Learning is exactly
what is needed to
facilitate speedy and
knowledgeable
working

7. People
Shelley Fishel – Founder and Senior
Trainer
Manages The IT Training Surgery on a
day to day basis and is responsible for
the Vision and Development of the
business.
Helen Winder – Assistant
Helen works with Shelley on a daily
basis and looks after administrative
tasks such as Booking and Invoicing
and telephone communication with
clients.
Associate Trainers – The IT Training
Surgery works with a team of
Associate Trainers – all trainers have a
relevant training delivery qualification
and can demonstrate excellent subject
knowledge.

8. Online IT Training Courses
 The IT Training Surgery
now has an online
offering which is fully
functional. Currently
there are six courses to
choose from and more
are in production.

9. Online Courses
Solution Delivered in a
Interactive
Focussed British Accent
• Courses • All online • Exercises
named so that courses from • Quizzes
the learner can The IT Training
make an Surgery are
informed delivered by
decision from Shelley Fishel
the title and
description

10. Ways to buy online courses
Individual
By contacting
Courses
us direct and
direct from
receiving an
page on
invoice
website
Bulk licenses
Affiliate
for
Scheme
organisations

11. Classroom Development
We have our own training materials for Core Word Excel and PowerPoint
2010 courses
Quick Reference Cards are given as hand-outs when delivering
Upgrade Training along with list of where menu commands can be
found on the Ribbon
When delivering an IT Training Surgery – individual course notes are sent
to the delegate post training.

12. Ways to buy classroom courses
Individual training Annual Training Learning Needs
days or Surgery Days Contract Analysis
All purchased after discussion and
elicitation of need followed by a
proposal/suggestion and agreement