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Conflict
In a 250-300 word response, describe a conflict situation you
have experienced in the workplace. Explain the impact that the
communication process played in resolving or escalating the
conflict? What was the resolution? If positive, how could you
incorporate that conflict resolution style in your
communications? If a negative result, what recommendation
could you make to improve the communication process Use
references to support your findings.
Ethical Behavior
In a 250-300 word response, relate an organizational example of
the use or lack of use of ethical standards in management
communications. The example may be from your own workplace
or from a business situation with which you are familiar.
Support your answer by indicating why you believe it is an
example of communicating in an ethical manner and why you
believe the decision was made to communicate in the particular
manner. Use references to validate your analysis.

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  • 1. Conflict In a 250-300 word response, describe a conflict situation you have experienced in the workplace. Explain the impact that the communication process played in resolving or escalating the conflict? What was the resolution? If positive, how could you incorporate that conflict resolution style in your communications? If a negative result, what recommendation could you make to improve the communication process Use references to support your findings. Ethical Behavior In a 250-300 word response, relate an organizational example of the use or lack of use of ethical standards in management communications. The example may be from your own workplace or from a business situation with which you are familiar. Support your answer by indicating why you believe it is an example of communicating in an ethical manner and why you believe the decision was made to communicate in the particular manner. Use references to validate your analysis.