Stephen Joseph Racik is a technical expert with more than 20 years of experience. He served Onsale as a Site Operations Engineer for 2 years, and was appointed in the year 1996 to handle a plethora of significant responsibilities.
2. Stephen Joseph Racik is a technical expert
with more than 20 years of experience. He
served Onsale as a Site Operations Engineer
for 2 years, and was appointed in the year
1996 to handle a plethora of significant
responsibilities.
While working with Onsale, he monitored and
maintained all systems as well as
applications, together with Onsale proprietary
applications to make sure optimum
performance.
3. He escalated crucial failures to suitable
technical personnel, and was responsible for
Onsale site availability, as well.
Stephen Joseph Racik resolved various
technical issues alone with minimal guidance
while providing detailed accounts of problems
as well as remedies allowing all team
members to stay abreast with the latest
amendments. He has made many significant
improvements in the routine activities with the
help of automation, thereby, providing
constant, timely, and correct information to
the management.
4. He was considered as the leader and mentor
by other members of the Site Operations
team. Stephen had completely documented a
big percentage of daily activities, providing
the site operators the medium to deliver a
persistent level of service in all the shifts. He
is a self motivated person, and is proficient in
working alone with the least supervision. He
also works as a part of a Technical Product
Support team – PC's and Networks and
offers exceptional services.
5. Prior to joining Onsale, Stephen Joseph Racik
worked with Amdahl for 2 years as a Business
Manager for the Customer Service
Department. There, he analyzed the potential
alliance products and partners for a wide
selection of perspectives that include
Company Philosophies, End -User
Expectations, Logistics Capabilities, and
Backline Support Abilities.