Tips for How to become more productive employee

1. Boost yourself & Deal with
smile…

2. Deal with smile.

3. Do you Know yourself…?*
Write about yourself in a sentence.

4. Take a test Drive
• One Minute test for 50 Points. (Pass
mark 10)
• 1. Continue this sequence in a logical way
• J , F , M , A , _ , _ 10 Points
• 2. Correct this formula with a single
stroke(/ ,_ ,I)
• 5 + 5 + 5 = 550 10 points

5. • 3. Please write ‘anything’ here
• I_____________________I 10 points
• 4.The place where divorce comes
before marriage. 10 points
• 5. Write your name in reverse
order in CAPITAL letter
• I______________________I10points

6. • ANSWERS
• 1 JANUARY, FEBRUARY
MARCH------,------,------
• 2. 5 5+ 5=550
• 3. I__ ‘anything’ I
• 4. Dictionary.
• 5. pass mark

7. ‘SWOT’ formula

9. Don’t consider physical
Handicap is a Threat or weak
side,
• -Meet
• Mr.NickVujicic is
an
Australian motivational
speaker born with tetra-
amelia syndrome,[4] a
rare disorder
characterized by the
absence of arms and
legs.

10. What you know about your
organisation?
• Write 5 points.
Are you happy in this organisation?
IF NOT…..watch it…

11. How to become more productive?
Before or while coming, Think that….
• You are the staff of a prestigious institution.
(Many people are waiting outside)
• Good in attire.
• Be punctual in every activity.
• Don’t carry problem with you. (Time to funny Test)
• In office……
• Greet your colleagues warmly.
• Show your readiness…always.*
• Be open in disclosing your limitation.
DRAW. A circle

12. Don’t forget to wear a
• Smile is the lighting system of a face and
the healing system to the heart.
• If you are not using your smile, you are like
a man with a million Dollar in a bank and
no check book.
• Smile is a worth for 1000 words.
• It is most effective type of ‘therapy’.*LB

13. Deal with a smile.
• Welcome your customer with a smiley
greetings. (A smile is the best way to deal
with difficult situations. Even if it's a fake
one.)
• Be an active listener. (Supportive words, eye contact,
no cross questions. Do not distract) Simon says.
• Replay it as SSAC ( SHORT SWEET
AND CLEAR)

14. Treat your customer with care,
love and respect.
• Care healing the half.
• Every customer is given VIP treatment
• Answer promptly with tone variations.
• Appropriate body language.
• A customer is your most valuable
master
• Identify them by name and use it.
• You are there B/c of he/she.
• I represent my organisation.

15. • Be empathetic
• Act as converter of ‘tension to hope”
• The customer is always right B/c they are…
• Customer is analyser of you.
• Don’t blame the institution in front of the
customer.

16. “.let us share, care and enjoy…

17. Forbidden words.
• I don't know. Let me find out it for you
• That is not my job I am not sure, let me some
one who knows.
• You are wrong Here is what I understand

18. GIVE VALUE AND COUNT

19. Telephone etiquette.
• Answer promptly before III ring
• Before picking up the receiver, discontinue the
other conversation.
• Use a warm greeting. And know them.
• Introduce yourself and brand your institution.
• If it is a wrong call, be courteous and helpful.
• Be an active listener. (Test)
• Understand and give clear idea ensure their
satisfaction.
• Say ‘thank’ always…

20. THANK YOU
• ALL THE BEST