Health Care

1. The Official Publication of St. Elizabeth Hospital, Incorporated
GGGaaazzzeeetttttteee
SEHISEHISEHIGawad Kaagapay 2013Gawad Kaagapay 2013Gawad Kaagapay 2013
Regional WinnerRegional WinnerRegional Winner
5S Revolution:
OR/DR unit makes a
transformation
SEHI levels up client
accommodation with
Direct-to-Room Admission
SEHI Christmas
wreathed Eco-Friendly
MBFHI presents 2013
Calendar of Rooming-in
Awardees
What’s New?
Clients’ words of
salutation in black
and white
Applause Please :
DOH and NSRC
hails SEHI
Newborn Screening
Practices as
Exemplary
The latest features of SEHI for
a cut-above-the-rest healthcare
delivery
P.3
P.8
P.4
P.5
P.6
P.7
P.9
P.7

2. The beginning of a new calendar year seems as
good a time as any to review progress and look
ahead. It seems like only yesterday that we
were still in the hot days of summer and were
surviving through the dog days of August.
We've passed through a relatively devastating
Yolanda downpour and as we end December,
it's always a good opportunity to take stock of
the past year.
The past 12 months were a busy time for
everyone associated with St. Elizabeth Hospital,
Incorporated, and the Gazette was no
exception In the following paragraphs, we shall
review progress over the past year and reflect
on some of what has been achieved, where we
are now, and what we hope to accomplish in
2014.
Setting things in order and putting everything in
place, 5S had made its way into the hearts of
every working area. The implementation made
every personnel involved in housekeeping,
setting things in order, and sustaining the
organized method. It certainly has improved
efficiency and effectiveness of services of each
unit and department.
Mother-Baby Friendly Hospital Initiative made a
full throttle in the year 2013. The doubled
rooming-in rate from 30.77% from 2012 to 63%
greatly shows the collaborative efforts of
Pediatricians and SEHI workforce in fulfilling a
Mother-Baby Friendly atmosphere. Not only
that, the implementation of lactation break
policy, the expansion of lactation station, and
the recognition for an exemplary execution of
Newborn Screening surface the successful
continued endeavour of realizing and sustaining
our commitment as a Mother-Baby Friendly
Hospital.
Aim Geared towards delivering fast, efficient,
and effective quality health service, SEHI
launched programs, equipment and facilities
that address its goal. The Direct-to-Room
admission, Heart and Brain Attack Unit and the
Vein viewer at the Emergency room, the C-arm
at the Operating Room, and the Cryostat
machine at the Laboratory propelled a much
improved and advanced rendering of quality
care to SEHI clients.
Gawad Kaagapay somehow epitomizes the
institution’s victory as an organization aspiring
for continued excellence. With its financial
stability, governance, management, financial
performance and corporate social
responsibility, SEHI has been distinguished by
Landbank as an outstanding institution. It
depicts the hospital’s struggle in achieving and
sustaining a top-quality performance by an
establishment.
With all the ordeals and accomplishments of
the institution in the past 12 months, we
cannot discount the fact that 2013 has been a
year of hard work and achievement for SEHI. It
brings to us a sense of fulfilment having
realized that inch by inch our goal of attaining
our mission is coming into fruition. Yet a lot
more hard work is required to sustain such
achievement. Thus, wrapping up what has
become of SEHI in the year 2013, opens up a
new beginning for 2014. A bigger
infrastructure, a greater number of clients to
cater, a higher standard to reach, a more
advanced technology to manage- indeed, the
present year unveils a lot of promises for the
institution. And the realization of those
promises is always up to the SEHI people.
Altogether, let us embrace the challenges of
2014, and keep up to the promises of a
brighter new beginning.
THEGAZETTEISBROUGHTTOYOUBY….
EDITOR IN CHIEF: GWENDOLIZA L. ESCALON, RN
ASSOCIATE EDITOR: ARGENTINA S. ROMA, RN
MANAGING EDITOR: FARRAH HANNAH D. LIM, RN
LAYOUT ARTIST: DARYL S. PANERIO, RN
EDITORIAL CONSULTANTS
MA. HELENA VENERACION-GARCIA , MD
& RONALDO G. VENERACION, MD
MODERATOR/PUBLISHER
ANTONIO G. VENERACION, CPA

3. Written By: Pamela O. Aquino
Page 3
(Left) Cryostat (Right) Harmonic Scalpel
In the words of James Cash Penney, change is vital and improvement is the logical form of change. Pulling out
all the stops to provide the best patient-care technology to its clients, the St. Elizabeth Hospital introduces the
latest additions to the family:
C-Arm Heart and Brain Attack Unit Lactation Station
Vein Viewer
Cryostat
Harmonic Scalpel

4. It has always been a tradition, not only in our
hospital but the world, that when the calendar declares
that December has come, we start decorating our
surroundings. Christmas trees are put up and decorated
with the most colourful ornaments, garlands line the
hallways and wreaths greet us hello on every room.
But to spice things up, the tradition turned into a
competition. All departments are tasked to decorate
their own respective offices with recycled materials- all
natural- and as expected, we put up to the challenge.
The Hemodialysis Unit fulfilled the dream for a
white Christmas using cellophane; the Medical Records
Department’s belen made of used envelopes and
newspapers welcomes everyone who comes up the
second floor; the Clinical Laboratory’s shining-
shimmering tree made of tubes made a loud astounding
call for promotion of blood donation; and last but
certainly not the least, the Housekeeping Section’s entry
stationed at the heart of SEHI became the centrepiece
of the hospital’s Yuletide adornments. These offices’
works of art fashioned an eco-friendly Christmas
atmosphere in the hospital.
“We spent time doing the decoration. Even the
personnel on off duties came in to help and spent extra
hours for this.” said Mr. Joel Bitalac, head of the winning
office. This holds true to all departments and this
undoubtedly brought unity and fun to all employees.
Maybe it was not the final product that actually
mattered but the making of it. The shared time, smile
and laughter on the making of the decors is truly an
evidence of the Christmas spirit and weighs more than
the prizes won.
HAPPY HOLIDAYS SPENT THE NATURAL WAY !
Written By: Arvic Norman T. dela Cruz, RMT
DID
I t t a k e s 1 5 y e a r s f o r a C h r is t -
m a s t r e e t o gr o w b e f o r e i t c a n
b e s o l d. T h e t a l l e s t C h r i s tm a s
t r e e c u t w a s 2 2 1 f e e t i n 1 95 0 .
T h e h o l l y a nd r e d b e r r i e s o n a
C h r i s t m a s w r e a t h s y m b o l is e s
C h r i s t s c r o w n o f t h o r n s a nd h i s
b l o o d .
C h r i s t m a s d i n n er w a s t r a di t i o n a l -
l y a go o s e u n t i l H e n r y V I I I d ec i d ed
t o h a v e a t u r k e y .
T h e t a l e t h a t g o e s w i t h t he
C h r i s t m a s Po i n s e t t i a i s t h a t y o u n g
g i r l w a s u n a b l e to g i v e a gi f t a n d
g a t h e r e d w e ed s a n d b l o s so m e d to
p r od u c e P oi n s e t t i a .
YOU
KNOW?
Page 4
Featuring the state-of-the-art Christmas decors out of recycled matters: Belen of the MRD, White Christmas at HDU and
SEHI’s Christmas centrepiece by the Housekeeping (fromleft to right).

5. Thank you Ms. Cherry Talde for explaining well the medication
and being polite to the patient and watcher.
Your customer doesn’t care how
much you know until they know how much
you care.” Indeed, how we convey our
service through genuine care effects a
deep impact to our clients. Such
commendations they imprinted mirror how
well we strive to give our hearts in
delivering quality service. For everyone
who commits to giving excellent service
with a heart, Kudos to you!
A year-ender standing-ovation to Mr. Jason Bee Macanas who have shown excellent customer
service and exemplary demonstration of Service Excellence with a Heart. He and all the recognized
staff shall remain an inspiration and good influence to all the workforce of SEHI as we continuously
strive in rendering quality care to all clients. For that, we give you our warm round of applause!
please!
“Ang masasabi ko
lang ay maayos ang
pag-aalaga ng mga
nurses sa pasyente
at malinis ang
pagkain na
ibinibigay. Malawak
at malinis ang
ospital.”
Lucky Tiongco is a
very efficient nurse.
All nurses/ staff of 3A are
wonderful and kind especially
nurse Maritess Quiapo.
Bryan Laforteza gives quality care and has the ability to explain things well.
“Jason Macanas, you have
been very Good to us.”
Jeffrey Kiunisala
responded very
quickly to patient
need. God Bless!
Good job by ER nurses and
station nurses. From auxillary to
house keeping staff. They
maintain quality health service.
Thanks. Good job to all.
“Ang mga 2A
nurses babae man
o lalaki ay puro
magagalang. They
always use po at
opo. Mababait din
ang mga naglilinis
ng room. Walang
ingay sa ospital.”
Richmond Paredes,
Bryan Laforteza
and Michelle
Dullano are polite
and they know all
the situation of the
patient. You can
ask anything about
it from them.”
“Arfer Yungco,
Salamat sa
pagpapakita ng
importansya sa
amin. Thanks. God
Bless you.”
“Our stay in St. Elizabeth
Hospital was Worry free.
Nurses and Hospital staff
are approachable. They
are doing their job well.”
Staff give good service
to the patient specially
on patient care.
Mr. Lowell Lobingco is
good in communicating
with his patients. He is
attentive and shows
concern all the time.
Jeannette of Pulmonary
shows good attitude
towards the patient.
Eduard Magno is
very friendly na
parang matagal na
kayong magkakilala.
He is very
accomodating.
Page 5

6. SEHI ACCLAIMED AS
St. Elizabeth Hospital Incorporated won 2013
Landbank’s Gawad KAAGAPAY award,
adding to the list of wonderful reasons to
celebrate as the year ends.
“This is an award to our corporate
partners, our clients who were chosen
because of their pursuit of mandate
consistent with our mandate. The criteria
include the institution’s financial stability,
governance, management, financial
performance and corporate social
responsibility. Among the number of
companies you were chosen to be among the
regional winners nationwide.” These were
the statements of DM Dante M. Abad, Head
of General Santos LC as they reward the
trophy and cash prize of one hundred
thousand pesos to Medical Director Dr. Jesus
C. Veneracion, Finance Officer Mrs. Angelita
G. Veneracion, Hospital Administrator
Marcelino E. Dospueblos, CPA and
Administrative Assistant for Operations Ms.
Margarita J. Tagalog in the awarding
ceremony held at the CPO conference room
last December 19, 2013. DM Elizabeth S.
Mendoza, LandBank Branch Manager,Gensan
Highway Branch, Joyce N. Lorilla, Account
Officer, Sheryl Anne M. Bunquin, Account
Assistant had also taken part in the said
event.
LandBank has launched the Gawad
KAAGAPAY last October 2013 as a part of the
bank’s 50th anniversary. It is LandBank’s first
time to give recognitions to their outstanding
client corporations. Gawad Kaagapay which
stands for “Korporasyon na Kaagapay sa Ating
Ganap na Tagumpay”, is an award for
corporate clients in recognition of its
contribution to the Bank’s attainment of its
mission and vision. The award honours bank-
assisted large corporations which
contributed to LandBank’s support to its
priority sectors including farmers and
fisherfolk, mirco and small and medium
enterprises. Gawad Kaagapay aims to
motivate these corporations to constantly
enhance their performance.
St. Elizabeth Hospital Incorporated has
been one of its nominees as the contender
for the said award. The criteria for the said
award included the list of the company’s
programs on community services which
include scholarships, community based
health programs, support to community
infrastructures, peace and order, donations
and other social service project. The
company profile, history and certification as
to the number of employees generated for
the last three years have also been
reviewed. The winners were determined
based on written submissions and
deliberations of an expert panel of judges.
In its 20 years of partnership with
LandBank, St. Elizabeth Hospital
Incorporated had been consistent in
delivering services aligned with its
commitment of providing the community
with quality and excellent health care and has
worked hard to be the best example of
corporate responsibility by providing its staff
with an environment of personal and
professional growth and development, taking
part in activities that promote nation building
and becoming active in projects that help
save and preserve the environment.
“We value the contribution of our client
SMEs and corporations in fulfilling our
mandate of spurring countryside
development. We hope that our partnerships
with them will further be strengthened and
may they continue with their remarkable
performance”, expressed by LandBank’s
president and CEO Gilda Pico as she led the
national awarding ceremony. A total of 14
awards with cash prizes and trophies of
recognition were given away to the winners
of both Gawad Entrepreneur and Gawad
Kaagapay.
LANDBANK’SLANDBANK’SLANDBANK’S 2013 GAWAD KAAGAPAY2013 GAWAD KAAGAPAY2013 GAWAD KAAGAPAY
Written By: Argentina S. Roma, RN
Page 6
LandBank GenSan Branch Manager DM Elizabeth Mendoza hands over the emblem of victory to SEHI Medical Director Dr.
Jesus C. Veneracion together with SEHI Finance Officer Mrs. Angelita G. Veneracion and Hospital Administrator Marcelino
E. Dospueblos, CPA (left).

7. A TREMENDOUS EFFORT OF EARLY
IDENTIFICATION OF NEONATES who are
affected by certain genetic, metabolic, or
infectious conditions that may lead to mental
retardation brought St. Elizabeth Hospital Inc. to
the glare of accomplishment of receiving two
meritorious awards for consistent
implementation of the program happened last
October and November 2013 as conferred by
the Department Of Health and University of the
Philippines Manila-national Institutes of Health.
Every two years, the Department of Health
(DOH) and the Newborn Screening Reference
Center (NSRC) recognize practitioners,
stakeholders, and partners who help and
contribute in newborn screening (NBS)
advocacy, education, implementation, and
institutionalization.
Three types of awards are given to
institutions, organizations, and individuals:
Achievers Awards, Exemplary Awards, and
Special Awards. In 2013, a fourth category is
introduced, recognizing longstanding
exceptional coverage performance of health
facilities.
St. Elizabeth Hospital Inc. achieved an
Exemplary Achievers Award last October 16,
2013 vested by the Department Of Health and
the University of the Philippines Manila-
National Institutes of Health for its consistent
exemplary performance in newborn screening
for two years in 2011 and 2012. This
commendable award is a due recognition of its
active role in helping the government improves
the health of the Filipino children through
expanded newborn screening.
An Exemplary Award on Newborn
Screening Program Implementation Review was
succesively given by the Center for Health
Development-DOH Region 12 on the following
month of November 27 2013. The awards and
recognitions are based on a given set of
established criteria. One of the selection criteria
for NSFs is to comply with target newborn
screening coverage for their respective regions.
In the Philippines, Newborn screening was
introduced in 1996 as a pilot project and was
subsequently mandated by Republic Act No
9288 or the Newborn screening Law in
2004. The Law provides for the national
Comprehensive Newborn Screening System
(NCNSS) which states that every newborn
must be offered newborn screening.
Currently, the newborn screening panel
included 5 disorders, i.e. Congenital
hypothyroidism (CH), Congenital adrenal
hyperplasia (CAH), Phenylketonuria (PKU),
Galactosemia (GAL) and Glucose 6
Phosphate Dehydrogenase Deficiency
(G6PD def). More than 60 000 newborns
have been saved from a range of
complications like mental retardation,
death, and hemolytic crisis.
SEHI HAILED EXEMPLARY ON
SAVING BABIES’ LIVES
Written By: Erick Von P. Fredeluces, RN
ALL CUSTOMERS EXPECT TO BE GIVEN
PROMPT AND EFFICIENT SERVICE.
That’s why the Marketing Office
introduced the Direct-to-Room Admission
program last October 26, 2013 to better
accommodate the needs of its clients.
“It is always our goal to render fast,
efficient service to all of our clients.” says
Marketing Officer, Ms. Farrah Hannah Lim.
“We believe that our direct-to-room
admission program would address this.”
The Direct-to-Room admission is part of
the hospital’s Comprehensive Executive
Package. Through this program, clients who
will be submitting themselves for the
executive check-up shall be taking the fast
lane, bypassing the usual Emergency Room
route.
Instead, the client’s admission will be
attended to by the Nurse-Supervisor. The
Nurse- Supervisor shall accompany the client
to the admitting section for his admission and
room accommodation. He shall also be
catered in the diagnostic areas, still with the
assistance of the nurse-supervisor, until he is
transported to his private room. What makes
the whole process fast-paced and convenient
for the client is that he shall be visited and
assessed by the Resident doctor at the
comfort of his own room.
The St. Elizabeth Hospital Comprehensive
Executive Package can be availed thru the
hospital’s Marketing Office.
Written By: Pamela O. Aquino, RN
Page 7

8. “Malaki talaga ang pinagbago ng OR/DR unit”, remarked Mr.
Daryl Panerio, then 5S Program Coordinator. “I’ll show you the
previous quarter audit results; at kung icompare mo ngayon, halos
wala ka nang makitang problema.” Mr. Panerio explained that the OR/
DR Complex once had a less favorable score as compared to the
recognition they have now.
A tour and interview with Mr. Arvin Vibar, OR Staff Nurse,
showed what Mr. Panerio meant about making most of what they
have. Documents, forms and equipment were piled up and arranged
neatly in what is now the new OR nurse station. “Actually, marami
5S REVOLUTION: THE OR/DR COMPLEX SHOWS HOW
OR/DR Complex sky rockets up the 5S Audit Boards as the highest scoring Category B Facility for
the third quarter. This recognition, however, didn’t come to them on a silver platter.
talaga natulong yung bagong set-up”, says Mr. Vibar as he was
explaining the new set-up, which he described as more centralized
compared to before. Most of frequently used equipment and supplies
are now situated at the heart of the complex for easy access by the
different OR theatres. “Before, maghahanapan pa ng mga gamit” he
said.
We then entered the delivery room, neat and picturesque as
though it was ready for a photo shoot (and to think the staff wasn’t
really prepared for a drop-in interview that day). When labeling and
cluttered instruments were once their weak point in the previous
audit, this turned out to be their most prominent improvement to
date. “Mahirap rin kasi kung may tao na baguhan dito [sa OR/DR] kung
hindi isasaayos ang mga bagay-bagay, kapag pahahanapin mo ng mga
gamit, talagang mahihirapan na lang sila maghanap,” and that he
meant clutter may cause delay to the unit’s operations. He also
gestured to a remarkable improvised shelf for Delivery Room
equipment, “Dati itong lalagyan ng mga monitor ng laparoscopic
cholecystectomy”. The shelf now is utilized as organized storage of
instruments. Now that’s what they call making the most of what you
already have… very admirable.
And this was only the beginning. When asked for what future
plans they had for the OR/DR Complex, Mr. Vibar simply put it as
“Marami…” then imparted that structural improvements are currently
being made to enhance the services of the complex. A Mobile C-arm
room is being planned for construction. Labor room beds will be added
soon to cater to more clients. And more to come.
It was interesting to hear about the plans for the future, but it is
just as astonishing to know the newsworthy improvements they have
already made just by making simple tweaks in their 5S. They are
indeed worthy of the recognition for making this big 5S revolution.
Written By: Justin Rhyz R. Ismael, RN
Page 8

9. St. Elizabeth Hospital
Incorporated has achieved a
skyscraping rate of 63%
babies roomed in as of the month of
November; double of last year’s rate.
Mother-baby friendly hospital initiative
geared on full throttle, SEHI strives to
carry on the initiative through the
compliance of the institution with the
DOH rooming in policy and breastfeeding
promotion- with the help of the
pediatricians.
The whole year of 2013 has been a
collaborative effort between the hospital
and the allied pediatricians in
continuously implementing the Mother-
Baby Friendly Hospital Initiative. Every
month, the institution gives due
recognition to the pediatric consultants
who have made such an achievement
possible. “Doctors are of big help in our
success. Their cooperation and support
to the rooming-in and breastfeeding
programs paved way to the triumph of
the Mother- Baby Friendly Hospital
Initiative this year” elaborated Ms.
Gwendoliza Escalon, Lactation Specialist
and MBFHI Coordinator. She recounted
the efforts of the pediatricians to push
through with the rooming-in compliance
knowing that it has a lot of benefits for
both mother and baby.
Dr. Leopoldo Durico, pediatrician,
and the pediatrics department head of
the MSO, has shown exemplary
compliance and support to the rooming-
in policy of the institution. He was
recognized to have exhibited 100%
observance of rooming-in well babies
with no less than 3 admissions in a
month for the months of January, May,
August, October, November and
December. He even relayed to his
colleagues his words of encouragement,
one with the MBFHI Chairman, Dr. Ma.
Helena Veneracion- Garcia, to
continuously support the institution’s
rooming-in policy. He is seconded by Dr.
Sergio Demontaño, Jr. and Dr. Ma.
Christina Domingo who have topped the
rooming-in recognition twice this year,
for the months of February-September
and March-April, respectively.
Indeed the recent year has been an era
of fulfillment for the Mother-Baby Friendly
Hospital Initiative. A big thanks to all
pediatric consultants who have been
supportive to the institution’s endeavor.
Year 2014 shall be promising with the
successful partnership of SEHI and allied
physicians.
MBFHI HONORS PEDIATRICIANMBFHI HONORS PEDIATRICIANMBFHI HONORS PEDIATRICIANSSS
2013 MBFHI Awardees
Written By: Justin Rhyz R. Ismael, RN
Page 9
The Calendar of Rooming-in Awardees: January: Dr. Leopoldo Durico and Dr. Lorna Lorenzo;
February: Dr. Jasmin Montecillo and Dr. Sergio Demontaǹo, Jr.; March and April: Dr. Ma. Christina
Domingo; May: Dr. Durico and Dr. Lovelina Mallo; July: Dr. May Valencia, Dr. Romeo Reyes, Jr and Dr.
Laurence Mondero; August: Dr. Durico; September: Dr. Demontaǹo; October, November and December:
Dr. Durico. Awardees were visited in their clinics by the Lactation Specialist together with CPO section
officers and coordinators, as they receive the Certificate and Token of Appreciation.

10. 216 BED CAPACITY PHILHEALTH ACCREDITED FACILITY
PHIC Accreditation No. H12019352
DOH Level 3 Hospital Lic. No. 12-060-14-216-h3-2