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SATHISH ARUL
Case STUDIES of
some of my best from
my Portfolio
5th Feb 2020
CASE STUDY 1
Discover-i
Industry Program Enterprise Sales Catalog Web App
Client/Customer
C-suite of Accenture &
Accenture’s Diamond Clients
Primary Users
Sales People across Accenture
and Sales Counterparts of
Accenture’s Diamond Clients
Total Count of Users/Visitors
1,00,000 ~ 2,00,000
Geo
North America, Europe, Growth
Markets/Asia Pacific
APPROACH
Deploy &
Go LIVE
Test
Prototype &
Build
Ideate &
Design
Empathize &
Discover
Business
Case &
C-suite
Agenda
3 Months
UX Lead
& TPM
FED
Studio Team
Accenture
Sales Teams
Accenture
Client Account
Leads
Accenture
Industry SMEs
Diamond Client
Sales Teams
Cross-Team
Collaboration
Content
Curators
3
1
BUSINESS CASE
& DISCOVER
?Accenture
Technology wanted
to innovate a Web
Application Product for the
sales community within
Accenture and its Diamond
Clients to accelerate and
empower sales
conversations.
Business Case of
this web application
was to sell-more
through our
sales partners.
C-suite
Agenda
Business
Case
Multiple content
platforms
Search Issues
Version
Conflicts
Multiple Access
Mechanisms
User-Interface
Inconsistency
Non-Synced
Content
Harvesting
Inconsistent
User Experience
Empathize & Discover
Data Gathering & Research With Sales People
Problems Identified
2Higher Percentage
of Sales
Drop Out
at Business Orals
IDEATION
& SOLUTION
User-First System Design using
Design Thinking Process:
Sales Community
Angular Front-End
API
Assets List DB
(mySQL DB)
Diamond ClientsAccenture
Single Sign On
Microsoft Azure
Token Validation
Solution
Design
Ideation
Data
Gathering &
Research
Accenture Cloud
Infrastructure
DESIGN SPRINTS
HOW THE NAME
EVOLVED?
Industry Portal Industry Gateway
Discover
Industry
Discover-i
At the end of about 2 months of data gathering,
ideation, UX Analysis, UX Design, UI & System
Build, what we had was a neat and tidy Web
application cloud portal which was running fine.
But its still not done.
Load Imbalance Inaccurate Search
UAT DEFECTS
Search Filter to improve accuracy
SOLUTIONS PROPOSED
TO OVERCOME DEFECTS
Sales Community
Angular Front-End
API
Assets List DB
(mySQL DB)
Diamond ClientsAccenture
Single Sign On
Microsoft Azure
Token Validation
Content Delivery Network
Finally the Portal was launched
within a record timeline of 3 months
CASE STUDY 2
SAP Playbook
Accenture-SAP Business Partnership Playbook
Client/Customer
C-suite of Accenture & SAP
Primary Users
SAP SMEs from Accenture & SAP
Total Count of Users/Visitors
~10000
Geo
North America, Europe, Growth
Markets/Asia Pacific
APPROACH
Deploy &
Go LIVE
Test
Prototype &
Build
Ideate &
Design
Empathize &
Discover
Business
Case &
C-suite
Agenda
6 Months
31
BUSINESS CASE
& DISCOVER
?Accenture and
SAP wanted to
release a Playbook
Web Application Portal
In celebration of their
40+ years of Business
Partnership.
C-suite
Agenda
Business
Case
Multiple content
platforms
Search Issues
Version
Conflicts
Multiple Access
Mechanisms
User-Interface
Inconsistency
Non-Synced
Content
Harvesting
Inconsistent
User Experience
Empathize & Discover
Data Gathering & Research With Sales People
Problems Identified
2 Lack of Social
Networking
Channels
Access Controls
31
INNOVATIVE
SOLUTIONS
?Accenture and
SAP wanted to
release a Playbook
Web Application Portal
In celebration of their
40+ years of Business
Partnership.
C-suite
Agenda
Business
Case
Multiple content
platforms
Search Issues
Version
Conflicts
Multiple Access
Mechanisms
User-Interface
Inconsistency
Non-Synced
Content
Harvesting
Inconsistent
User Experience
Empathize & Discover
Data Gathering & Research With Sales People
Problems Identified
2 Lack of Social
Networking
Channels
Access Controls
DESIGN SPRINTS
AI Powered ChatBOT Yammer Data Feed and Like/Unlike
INNOVATIONS
DELIVER AT SPEED
Deploy &
Go LIVE
Test
Prototype &
Build
Ideate &
Design
Empathize &
Discover
Business
Case &
C-suite
Agenda
6 Months
2 Week Design Sprints and
Agile Releases
DELIVER AT SPEED
Finally the Playbook
was launched
within a record
timeline of 6 months

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Enterprise Web Applications Portfolio case study

  • 1. SATHISH ARUL Case STUDIES of some of my best from my Portfolio 5th Feb 2020
  • 2. CASE STUDY 1 Discover-i Industry Program Enterprise Sales Catalog Web App Client/Customer C-suite of Accenture & Accenture’s Diamond Clients Primary Users Sales People across Accenture and Sales Counterparts of Accenture’s Diamond Clients Total Count of Users/Visitors 1,00,000 ~ 2,00,000 Geo North America, Europe, Growth Markets/Asia Pacific
  • 3. APPROACH Deploy & Go LIVE Test Prototype & Build Ideate & Design Empathize & Discover Business Case & C-suite Agenda 3 Months UX Lead & TPM FED Studio Team Accenture Sales Teams Accenture Client Account Leads Accenture Industry SMEs Diamond Client Sales Teams Cross-Team Collaboration Content Curators
  • 4. 3 1 BUSINESS CASE & DISCOVER ?Accenture Technology wanted to innovate a Web Application Product for the sales community within Accenture and its Diamond Clients to accelerate and empower sales conversations. Business Case of this web application was to sell-more through our sales partners. C-suite Agenda Business Case Multiple content platforms Search Issues Version Conflicts Multiple Access Mechanisms User-Interface Inconsistency Non-Synced Content Harvesting Inconsistent User Experience Empathize & Discover Data Gathering & Research With Sales People Problems Identified 2Higher Percentage of Sales Drop Out at Business Orals
  • 5. IDEATION & SOLUTION User-First System Design using Design Thinking Process: Sales Community Angular Front-End API Assets List DB (mySQL DB) Diamond ClientsAccenture Single Sign On Microsoft Azure Token Validation Solution Design Ideation Data Gathering & Research Accenture Cloud Infrastructure
  • 7. HOW THE NAME EVOLVED? Industry Portal Industry Gateway Discover Industry Discover-i
  • 8. At the end of about 2 months of data gathering, ideation, UX Analysis, UX Design, UI & System Build, what we had was a neat and tidy Web application cloud portal which was running fine. But its still not done.
  • 9. Load Imbalance Inaccurate Search UAT DEFECTS
  • 10. Search Filter to improve accuracy SOLUTIONS PROPOSED TO OVERCOME DEFECTS Sales Community Angular Front-End API Assets List DB (mySQL DB) Diamond ClientsAccenture Single Sign On Microsoft Azure Token Validation Content Delivery Network
  • 11. Finally the Portal was launched within a record timeline of 3 months
  • 12. CASE STUDY 2 SAP Playbook Accenture-SAP Business Partnership Playbook Client/Customer C-suite of Accenture & SAP Primary Users SAP SMEs from Accenture & SAP Total Count of Users/Visitors ~10000 Geo North America, Europe, Growth Markets/Asia Pacific
  • 13. APPROACH Deploy & Go LIVE Test Prototype & Build Ideate & Design Empathize & Discover Business Case & C-suite Agenda 6 Months
  • 14. 31 BUSINESS CASE & DISCOVER ?Accenture and SAP wanted to release a Playbook Web Application Portal In celebration of their 40+ years of Business Partnership. C-suite Agenda Business Case Multiple content platforms Search Issues Version Conflicts Multiple Access Mechanisms User-Interface Inconsistency Non-Synced Content Harvesting Inconsistent User Experience Empathize & Discover Data Gathering & Research With Sales People Problems Identified 2 Lack of Social Networking Channels Access Controls
  • 15. 31 INNOVATIVE SOLUTIONS ?Accenture and SAP wanted to release a Playbook Web Application Portal In celebration of their 40+ years of Business Partnership. C-suite Agenda Business Case Multiple content platforms Search Issues Version Conflicts Multiple Access Mechanisms User-Interface Inconsistency Non-Synced Content Harvesting Inconsistent User Experience Empathize & Discover Data Gathering & Research With Sales People Problems Identified 2 Lack of Social Networking Channels Access Controls
  • 17. AI Powered ChatBOT Yammer Data Feed and Like/Unlike INNOVATIONS
  • 18. DELIVER AT SPEED Deploy & Go LIVE Test Prototype & Build Ideate & Design Empathize & Discover Business Case & C-suite Agenda 6 Months 2 Week Design Sprints and Agile Releases
  • 20. Finally the Playbook was launched within a record timeline of 6 months