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Structured UX Critique

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Presented at the DTLA UX Study Group
January 13, 2015

http://www.meetup.com/ia-55/events/219186865/

Published in: Design
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Structured UX Critique

  1. 1. ! @thinknow Structured UX Design Critique
  2. 2. DTLA UX Study Group & Peer Mentorship January 14, 2105
  3. 3. ! @thinknow Lane Halley Digital Product Designer @thinknow
  4. 4. ! @thinknow Why critique? • Fresh eyes • Explain our reasoning out loud • Helps us learn • Builds trust with our colleagues
  5. 5. ! @thinknow Why it’s painful • Not focused on right things • Personal opinions • Too many voices • Not actionable • Doesn’t acknowledge the good parts
  6. 6. ! @thinknow Critique should not feel like criticism.
  7. 7. ! @thinknow Design is about solving problems.
  8. 8. ! @thinknow Visual Design UI Strategy Concept Framework Flow Brand Content Layers of digital design
  9. 9. ! @thinknow Structured critique roles: • 1 presenter • A small group of reviewers • 1 (optional) facilitator
  10. 10. ! @thinknow Presenter • Prepare your artifacts • Know your audience • Define review scope • Explain the work context • Listen without judgement • Capture comments/ideas
  11. 11. ! @thinknow Reviewer(s) • Questions instead of comments • Put yourself in the users’ shoes • Allow space for others to speak • Help capture the comments/ideas
  12. 12. ! @thinknow Facilitator* • Explain the process • Make sure scope and context are clear • Remind people to play fair • Keep track of time * A reviewer can also facilitate
  13. 13. ! @thinknow Conversation starters and tips
  14. 14. ! @thinknow Scope of review • How finished is the work? • What type of feedback would be helpful? • What problems are you aware of? • Are there any particular constraints?
  15. 15. ! @thinknow Context of work • Who is this for? • When do they use it? • What are they trying to accomplish? • Is this part of a larger system/solution?
  16. 16. ! @thinknow Function and appearance • What was your reasoning here...? • What do you want the user to do/think...? • What happens when...? • Have you considered...?
  17. 17. ! @thinknow How to capture ideas • Print out copies and write on them yourself • Ask reviewers to mark their comments on stickies and attach to printed copies • Use an online tool like InVision or UXPin
  18. 18. ! @thinknow Resources • A model for UX design reviews | Davin's blog • User Experience (UX) is a Team Sport • Setting the Foundation for Meaningful Critiques: Goals, Principles, Personas and Scenarios • Design Critique | 10 Bad Habits • How to run a design critique • My website, www.theapprenticepath.com

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