2. ©Collective Nexus, LLC 2020
Better onboarding builds stronger
communities
Glassdoor finds that a strong
onboarding process can improve
productivity by 70% and retention by
82%
58% of organizations say their
onboarding is focused on paperwork
and processes
Most organizations stop onboarding
after the first week, leaving new hires
confused, discouraged, and lacking
resource
3. ©Collective Nexus, LLC 2020
True leaders get everyone engaged
"Leadership is about recognizing that there’s
greatness in everyone, and your job is to create an
environment where that greatness can emerge."
- Coach Bill Campbell
4. ©Collective Nexus, LLC 2020
Great orgs engage talent on day 1
“Joining a new company is akin to an organ transplant—
and you’re the new organ. If you’re not thoughtful in
adapting to the new situation, you could end up being
attacked by the organizational immune system and
rejected.”
- Michael D. Watkins, The First 90 Days
5. ©Collective Nexus, LLC 2020
Effective onboarding is a make-or-
break in a creative age
“Places that succeed in attracting and retaining creative
class people prosper; those that fail don’t.”
-Richard Florida, The Rise of the Creative Class
6. ©Collective Nexus, LLC 2020
Driving Trends
Distributed teams
require a new
approach
More fluid
workforce
demands faster
onboarding
Increasingly complex
initiatives require your new
members to build deeper
relationships at a faster pace
7. ©Collective Nexus, LLC 2020
Imagine if every new member had a
clearly defined and empowered path to
engage with your organization?
9. ©Collective Nexus, LLC 2020
WelcomePath is a product of Collective Nexus,
which provides community-building solutions
Connect
LearnCo-Create
Onboarding is key to
building connections
of an adaptable
organization
At
the 3C’s of building community
are a key part of our philosophy
10. ©Collective Nexus, LLC 2020
We believe that the right tools can facilitate
real change
"If you want to teach people a new way of thinking, don't bother
trying to teach them. Instead, give them a tool, the use of which
will lead to new ways of thinking.”
-R. Buckminster Fuller
11. ©Collective Nexus, LLC 2020
Every new member should be a activated
and empowered from the start
“The onboarding process is critical to engagement. If you
want your employees to be engaged, then they must feel
like a part of the organization. Every company I know
wants their employees to be engaged; however, few
companies are willing to do the work to make sure
employees feel important and included.”
― Randy Wilkerson, HIRE with FIRE: The Relationship-Driven Interview and Hiring Method
12. ©Collective Nexus, LLC 2020
Effective onboarding helps people learn
the patterns of success in your culture
“What is culture? It’s a set of consistent patterns people
follow for communicating, thinking, and acting, all grounded
in their shared assumptions and values.”
― Michael D. Watkins, Leadership Transitions
13. ©Collective Nexus, LLC 2020
What does a great onboarding
path look like?
Establishes an
Empowered
Foundation
Cultivates
Healthy
Patterns of
Action
Provides
Support and
Guidance
14. ©Collective Nexus, LLC 2020
WelcomePath.com
Create Paths with
Steps to Complete
Track
Accomplishments
Guide Provides
Feedback & Support
Guided paths for people to onboard and engage
©Collective Nexus, LLC 2020
15. ©Collective Nexus, LLC 2020
Help new people craft their own
stories of success
“People don't believe what you tell them. They rarely
believe what you show them. They often believe what
their friends tell them. They always believe what they tell
themselves. What leaders do: they give people stories
they can tell themselves. Stories about the future and
about the change.”
― Seth Godin, Tribes
16. ©Collective Nexus, LLC 2020
Set your people up to empower themselves
“People don't need to be managed, they need to be unleashed.”
-Richard Florida
17. ©Collective Nexus, LLC 2020
Ensuring Joint
Ownership of
Success
It’s not enough to turn on a new
application and expect engagement
Build a Community of Guides
Cultivate a practice of effective onboarding
Choose members with the right energy and
focus
Foster cycles of learning and sharing
19. ©Collective Nexus, LLC 2020
Setup Process
Signup Consult with
an account
manager
Set up your
account
Train your
first users
Promote
within your
organization
20. ©Collective Nexus, LLC 2020
WelcomePath is a product of:
Collective Nexus, LLC
Building community in remote and
distributed organizations
https://www.collectivenexus.com
©Collective Nexus, LLC 2020
21. ©Collective Nexus, LLC 2020
Set people up to succeed from the
beginning
“Who you are tomorrow begins with what you do today.”
― Tim Fargo
Editor's Notes Great onboarding should be more than just paperwork and a few lectures. You need to help people build connections, establish positive patterns, and provide support and encouragement so new members will take ownership of their own journey
