1. SalesForce Content for Admin and Configuration
CRM Basic Salesforce Architecture (Saas, Paas, On Demand, On Premise)
Various CRM Elements (Marketing, Sales, Service)
Application elements (Tabs, App, Links, Homepage component)
Configuration Basic (Fields, Validation Rules, Record Type, Page layout, Related list, List View)
Advance Configuration(Formula Fields,Relationship fields,Lookup Master Detail,Cross Object
Reference,Workflows and
Approvals, Workflow actions: Email, Tasks, Outbound etc)
Admin Setup (OWD, Roles and Profiles, User management, Sharing rule, Groups)
Advance Admin setup
The Approximate time to cover these topics would be around 30 Hrs.
Business Contacts:
Name : Mr. Satish Kumar
Email id : info@tektrainings.com Or tektrainings1@gmail.com
Phone number : +91 998 941 6000 ( India)
248 906 1615 ( USA)