4. - On-line social networking and communication
services are increasingly popular methods to
communicate with friends, family and
communities. Statistics shows that users of
services like Facebook and Twitter stretches across
geographical locations, professions, age groups
and habits.
What is a group?
– A number of processes which co-operate to
provide a service.
– An abstract identity to name a collection of
processes.
5. What type of group communication ?
1. Open group
2. Closed group
3. Peer
4. Client-server
5. Diffusion group
6. Hierarchical
Svrs Clients
7. Knowledge
• This refers to the depth and range of your knowledge as
your analytical and organizational abilities. You should be able
to grasp the situation and analyze it not just at a mundane
level the widest perspective.
• Your approach to the topic or case study is being observed.
Remember you are being evaluated on how you think and not
what you think.
8. Communication skills
During a group discussion, you will be assessed in terms of
1. Active listening
2. Clarity of thought and expression
3. Apt language
4. Appropriateness of body language
9. Group behavior
Your group behavior is reflected in your ability to interact
with other members of the group on brief acquaintance.
Emotional maturity and balance promote good interpersonal
relationships. You are expected to be more people-centric and
less egocentric.
You success in a group discussion depends on how well you
play the role of an initiator, informer, illustrator, leader,
coordinator, and moderator. The ideal candidate will share
time with others, listen, and react to their views.
10. Leadership’s skills
The success of any team depends, to a large extent, on its
leader. A group cannot carry on its assigned work effectively
without a leader. Though there is no appointed leader in a
group discussion for selection, a leader will emerge as the
discussion proceeds. The candidate who possesses both
functional ability and coordinating ability will emerge as the
leader.
Functional ability involves knowledge, mental and physical
energy, emotional stability, objectivity, communication skill,
integrity, and emotional intelligence.
11. Members of an organization communicate in groups to
achieve any of the purposes listed:
1. To share and exchange information and ideas
2. To collect information or feedback an any
project/policy/scheme
3. To arrive at a decision on important matters
4. To solve a problem which is of concern to the
organization as a whole
5. To discuss the issues related to a particular topic in
relation to the group itself or for the benefit of a large
audience
6. To elaborate upon any work undertaken or research
done in order to elicit feedback
