3. 5 Key words to be used in
concept map
● DELL USA
● Picture
● Product
● User
● Customer
4. 3 most important sentences
used in concept map
● DELL USA sells the product for
each user.
● DELL USA shows some
pictures of the product.
● DELL USA supports their
customers.
5. Definition of 5 key words
used in concept map
● Picture: shapes, lines etc painted or drawn on a
surface, showing what someone or something
looks like
● User: someone or something that uses a
product, service
● Sell: to give something to someone in exchange
for money
● Customer: someone who buys goods or services
from a shop, company
● Support:: to say that you agree with an idea,
group, or person, and usually to help them
