1. DNC.COM
866-DN C-LIST
Contact Center Compliance is the leading Cloud Based
Compliance Company
DNC.com is focused on enabling contact centers with
efficient and reliable solutions to stay up to date with
outbound and inbound calling rules such as TCPA and
DNC by offering guaranteed safe harbor protection.
Compliance in the Cloud
Centralized Safe Harbor SaaS
Monitoring and Auditing
2. DNC.COM
866-DN C-LIST
Cloud Based Compliance Solutions for Contact Centers
DNCScrub – Web based National, State & TCPA Wireless “Do No Call” list scrubbing
with EBR & Internal DNC list management. SFTP and Secure API Access. Integrated with
leading dialing platforms such as Five9.
Compliance Guide – Online State Registration & Exemption wizard for call
campaign licensing. Complete with regulatory guide. Powers DNCScrub Regulatory Rules.
Training Master
TM
– Customizable Online Training for Agents and Supervisors (Do
Not Call Regulations and Harassment)
Data Enhancement – Validates and enhances the quality of your customer
data. Phone and email appending. VoIP scrubbing. Disconnect analysis. Land lines and
Cell phones.
3. DNC.COM
866-DN C-LIST
DNCScrub
DNC Safe Harbor Management System for Contact Centers
Rapid List Processing against US and Canadian DNC Lists
TCPA Wireless Do Not Call Scrubbing (also avail as a file push)
Complete DNC Regulation Management
US Federal and State DNC lists
Internal DNC suppression
TCPA Wireless (Carrier prefix and NeuStar ported data)
Existing Business Relationship (EBR) Scrubbing
GeoScrub and Safe Harbor Qualification
Effectively Manages Enterprises with Multiple Locations and vendors
Secure SFTP and API for integration and automation with client systems
Built in Legal Matrix monitors State & Industry Calling Rules
4. DNC.com Client Benefits
Decreased do not list and cell phone suppression costs with a
central integrated solution and reliable compliance vendor.
Customized business rules that can be configured on
demand via web interface (protects against State holiday
restrictions and states of emergency) . Regulatory alerts.
Increased business efficiency from single source for Federal
and State DNC lists, EBR rules, with daily updates.
Optional Data Push Available for Internal Compliance
Systems
DNC.COM
866-DN C-LIST
6. DNC.COM
866-DN C-LIST
Compliance Guide
Updated Regulatory Database Powers DNCScrub
Compliance Gap Analysis Wizard
State Registration/Exemption Guide
Google Search Enabled Regulation Summaries
Interactive Compliance Map
Compliance Webinar access to YouTube channel
LinkedIn Contact Center Compliance Officer’s Group
7. DNC.COM
866-DN C-LIST
Training Master
Online Employee Training and Testing
Compliance and Human Resource Management
Self Administered Exams
Extensive Reporting with Certification
Training Modules:
Manager and Agent level Compliance Training, Harassment, Build
your Own Course Wizard
8. Cloud Based Compliance Solutions
DNC.COM
866-DN C-LIST
User-Friendly, Reliable, & Affordable Compliance
Solutions
Seamless Integration with Fast Processing
Full Suite of Automated Compliance Solutions
Dedicated Expert Compliance Support
Free Test for Webinar Attendees:
ryan@DNC.com