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24online ISP presentation


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24online helps ISPs move beyond customer service by offering a flexible and comprehensive billing and bandwidth solution over a range of networks like cable, DSL/ADSL, Fiber to the Home (FTTH), MAN Networks. It also allows them to seamlessly integrate WiMAX and Wi-Fi services and hotspots, increasing their product offerings and customer base.

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24online ISP presentation

  1. 1. Billing and Bandwidth Management Solution ISP BILLING AND BANDWIDTH MANAGEMENT SOLUTION
  2. 2. <ul><li>What makes ISP business highly profitable? </li></ul><ul><li>Easy to Set up and Administer </li></ul><ul><li>Maximize customer acquisition </li></ul><ul><li>Scalable up to larger user base </li></ul><ul><li>Rapid revenue growth </li></ul><ul><li>Highly flexible solution for expanding markets and business models </li></ul><ul><li>Better control and management of franchisees </li></ul><ul><li>Prevents revenue leakages </li></ul><ul><li>Offers customized packages based on various usage metrics </li></ul><ul><li>Generates additional revenue through hotel and partner’s ads </li></ul><ul><li>Enables online payments </li></ul><ul><li>WiMAX and Wi-Fi supported </li></ul><ul><li>Compatibility with 802.16e standards </li></ul><ul><li>Offers extensive MIS reports </li></ul><ul><li>Ensures high quality of service </li></ul>
  3. 3. 24online- Billing and Bandwidth Management Solution 24online Access Gateway is the complete billing and bandwidth management solution that enables Internet Service Providers to provide hours/days and data usage based internet access and to manage subscribers & franchise. 24online provides a comprehensive solution, supporting services over a range of networks like WiMax, WI-Fi services in addition to existing Cable, DSL/ADSL, FTTH, and MAN networks.
  4. 4. 24online – A Widely Used Solution 24online – A Widely Used Solution <ul><li>2400+ installations across the globe </li></ul><ul><li>Presence in 40+ countries </li></ul><ul><li>Over 2 million subscribers </li></ul>
  5. 5. 24online – Networks
  6. 6. 24online WiMAX Installation
  7. 7. 24online Enterprise Version for Large ISPs
  8. 8. 24online Enterprise Version <ul><ul><li>24online supports Oracle as a database. </li></ul></ul><ul><ul><li>24online Application server and database server has been distributed on the different servers to scale up subscriber and concurrent users support. Because of such deployment 24online targets for more then 10k concurrent subscriber and more then 100k subscribers. </li></ul></ul><ul><ul><li>Having support of Oracle, 24online can provide all advantages of robustness and RDBMS database like Oracle. This would help to target medium to larger scale service providers focusing on SMS with primary billing facility. </li></ul></ul>
  9. 9. Billing and Subscriber Management
  10. 10. 24online – Packages <ul><li>Access Gateway </li></ul><ul><li>Bandwidth Management </li></ul><ul><li>Subscriber Management </li></ul><ul><li>Billing </li></ul><ul><li>Package Management </li></ul><ul><li>AAA – Inbuilt RADIUS </li></ul>Billing and Bandwidth Management Other Modules <ul><li>Franchisee / Zone Management </li></ul><ul><li>SNAT Modules </li></ul><ul><li>Multiple Gateway load balancing and Failover </li></ul><ul><li>Network Management and Diagnostic Tool </li></ul><ul><li>Inbuilt Firewall </li></ul><ul><li>Administration </li></ul><ul><li>High Availability </li></ul>
  11. 11. Billing <ul><li>Rating – Pulse-based rating in minutes </li></ul><ul><li>Flat and Flexible Billing Plans </li></ul><ul><li>Peak and off peak billing </li></ul><ul><li>Pre / Post billing based on date, time and usage </li></ul><ul><li>Discounts based on </li></ul><ul><ul><li>Date (E.g. Holiday) </li></ul></ul><ul><ul><li>Time of usage </li></ul></ul><ul><ul><li>Day of the week </li></ul></ul><ul><li>Promotional Discounts </li></ul><ul><li>Credit card clearing </li></ul><ul><li>Automated credit card payment collection </li></ul>
  12. 12. Billing <ul><li>Invoice Facility </li></ul><ul><li>Separate invoicing for postpaid & prepaid packages </li></ul><ul><li>Based on time, hours of usage and </li></ul><ul><li>data transfer </li></ul><ul><li>Ability to carry advertising message </li></ul>
  13. 13. Subscriber Management <ul><li>Easy creation & activation of </li></ul><ul><li>subscriber accounts </li></ul><ul><li>Auto reminders for renewal </li></ul><ul><ul><li>Hours </li></ul></ul><ul><ul><li>Days </li></ul></ul><ul><ul><li>Data transfer </li></ul></ul><ul><li>Automatic Invoice purging of deleted and </li></ul><ul><li>deactivated users </li></ul><ul><li>Carry forward of usage facility on renewal </li></ul><ul><li>User Migration facility </li></ul><ul><li>Self subscription by using serial id (PIN) </li></ul><ul><li>Supports payment gateway </li></ul><ul><li>VLAN Tagging </li></ul><ul><li>Zero Configuration – Truly Plug n Play </li></ul><ul><li>Auto alerts before subscriber deactivation </li></ul><ul><li>Deactivation automatically based on </li></ul>
  14. 14. Access Control AAA – Authentication, Authorization & Accounting <ul><li>Authentication </li></ul><ul><li>Based on username and password </li></ul><ul><li>Through client software & web-based login </li></ul><ul><li>MAC address-basis for leased line </li></ul><ul><li>and dedicated subscribers </li></ul><ul><li>Web based authentication redirection for </li></ul><ul><li>unauthenticated users </li></ul><ul><li>Subscriber portal redirection on login </li></ul><ul><li>Authorization </li></ul>- Based on MAC and IP address <ul><li>Accounting </li></ul>- On hours, days, data transfer Inbuilt RADIUS server
  15. 15. Customer Web Self-care <ul><li>Subscription and Renewal through PINs </li></ul><ul><li>View of bandwidth usage report in graphical </li></ul><ul><li>format </li></ul><ul><ul><li>Usage time </li></ul></ul><ul><ul><li>Data Transfer </li></ul></ul><ul><li>Online registration and renewal of subscription </li></ul><ul><li>Diagnostic tool – Network connectivity health </li></ul><ul><li>checking tool </li></ul><ul><li>Usage Log report based on time and data </li></ul><ul><li>transfer </li></ul><ul><li>Renewal History </li></ul><ul><li>Permits password changes </li></ul><ul><li>Customer Portal </li></ul>
  16. 16. Package Management
  17. 17. Package Management Flexible plans based on <ul><li>Data transfer </li></ul><ul><li>Time </li></ul><ul><li>Eg. Hours, Days, Weeks </li></ul>Create and offer packages instantly Postpaid Packages Prepaid Packages
  18. 18. PIN Management Prepaid PINs* <ul><li>Multiple PINs generation </li></ul><ul><li>PIN generation restriction per Zone </li></ul><ul><li>PINs per package and zone </li></ul><ul><li>Self registration and renewal (web based self </li></ul><ul><li>registration) with PIN </li></ul><ul><li>Searching of transaction based on pin prefix, </li></ul><ul><li>package, zone, pin status, processing status </li></ul><ul><li>Audit trail </li></ul>* Add-on Module <ul><li>Voucher/ coupon printing </li></ul><ul><li>Multiple Templates for Voucher/ coupon </li></ul><ul><li>printing </li></ul><ul><li>Customize Login/Logout page </li></ul><ul><li>Attracts walk-in customers </li></ul><ul><ul><li>Anytime subscriber activation and renewal </li></ul></ul><ul><ul><li>Sale in retail outlets for customer reach </li></ul></ul><ul><ul><li>- Comprehensive data on PIN performance </li></ul></ul>
  19. 19. Bandwidth Management
  20. 20. Bandwidth Management & QoS <ul><li>Bandwidth quotas to- </li></ul><ul><li>Individuals </li></ul><ul><li>- Shared users </li></ul><ul><li>Bandwidth restriction based on </li></ul><ul><ul><li>Service </li></ul></ul><ul><ul><li>Subscriber </li></ul></ul><ul><ul><li>Data transfer </li></ul></ul><ul><li>Committed bandwidth allocation (CIR) </li></ul><ul><li>Burstable bandwidth allocation (CBR) </li></ul><ul><li>Variable bandwidth </li></ul><ul><ul><li>In different timeslots </li></ul></ul><ul><ul><li>Usage-based </li></ul></ul>
  21. 21. <ul><li>Role-based administration </li></ul><ul><li>Multiple administrators and user levels </li></ul><ul><li>Administrator allocation per Zone for ease of management </li></ul><ul><li>at distributed locations </li></ul><ul><li>Upgrades and changes can be done via Web GUI </li></ul><ul><li>Auto backup of database, logs and usage through FTP </li></ul><ul><li>and mail </li></ul><ul><li>DDNS – support for services offered by following dynamic </li></ul><ul><li>DNS providers: </li></ul>Administration
  22. 22. Access Gateway
  23. 23. Access Gateway <ul><li>Network Address Translation - NAT </li></ul><ul><li>Routing </li></ul>
  24. 24. Network Connectivity <ul><li>Multiple Link Load balancing* </li></ul><ul><li>Gateway Failover* </li></ul><ul><li>Weight-based round robin balancing </li></ul><ul><li>Diverts premium customers to high-speed links </li></ul>- Diverts traffic to working links automatically * Single add-on Module
  25. 25. Network Management <ul><li>Automated Network Management </li></ul><ul><li>Translates domain names to </li></ul><ul><li>IP addresses – Inbuilt DNS server </li></ul><ul><li>Assigns dynamic IP address to </li></ul><ul><li>network devices – Inbuilt DHCP server </li></ul><ul><li>Auto backup of database, logs and usage </li></ul><ul><li>through FTP and mail </li></ul><ul><li>Email notification of backup </li></ul><ul><li>Online upgrades of new versions and bug </li></ul><ul><li>fixes with patches </li></ul><ul><li>Diagnostic Tool </li></ul><ul><li>Network health check for subscribers </li></ul><ul><li>Connectivity check </li></ul><ul><li>Ping </li></ul><ul><li>Trace route </li></ul><ul><li>DNS check </li></ul>
  26. 26. Other Modules
  27. 27. Other Modules <ul><li>Static NAT Module* </li></ul><ul><ul><li>Maps dynamic private IP addresses to </li></ul></ul><ul><li>static IP address </li></ul><ul><ul><li>Protects subscribers from external </li></ul></ul><ul><ul><li>threats </li></ul></ul><ul><li>Other Features </li></ul><ul><ul><li>Auto upgrades </li></ul></ul><ul><ul><li>Redirects subscribers to ISP portal </li></ul></ul><ul><ul><li>SNMP </li></ul></ul>* Add-on Module <ul><li>Firewall </li></ul>
  28. 28. - Provides individual administrator & manager per zone - Enables subscriber management for franchisees - MIS reports for franchisee business Other Modules <ul><li>Franchisee Management* </li></ul><ul><ul><li>- Creates & manages multiple </li></ul></ul><ul><ul><li>franchisees-zones </li></ul></ul>* Add-on Module
  29. 29. Reporting <ul><li>Extensive reports available in tabular and graphical formats </li></ul><ul><li>Online user report with bandwidth consumption and data transfer </li></ul><ul><li>MIS reports of active, inactive and total subscribers with export facility in CSV format </li></ul><ul><li>Audit reports of activity performed on web and console management interface </li></ul><ul><li>Accounting session reports </li></ul><ul><ul><li>Time </li></ul></ul><ul><ul><li>Upload-download data transfer </li></ul></ul>
  30. 30. Partial Client list
  31. 31. 24online provided us with a gateway system so that we could provide broadband access to business and holiday guests at the touch of their fingertips. - Pacific International Hotels, Australia This is the complete solution that gives any ISP all the needed tools, and controls to be the first one in the market, with reasonable cost, and great satisfaction for customers. - Eng. Ahmed Al-Wattar Mosul - IRAQ 24online’s flexible packages help us stay ahead of competition. Also, our customers get the package most suitable for them. - Shamim Sheikh, 7 Star – India Testimonials
  32. 32. Elitecore Technologies Limited
  33. 33. Founder <ul><li>Established in Dec.1999 </li></ul><ul><li>Founder </li></ul><ul><li>Eclipse Micro Computer Inc., USA </li></ul><ul><li>Growth so far </li></ul><ul><ul><li>75 % Growth rate </li></ul></ul><ul><ul><li>50 % operational service providers in India operate on Elitecore products </li></ul></ul><ul><ul><li>90% Market share for providing Billing solution to Internet post -paid dialup ISPs </li></ul></ul><ul><ul><li>35% Market share for providing Billing Solution to Internet prepaid dialup ISPs </li></ul></ul><ul><ul><li>4500+ Cyberoam installations in Corporate/Educational Institutes </li></ul></ul><ul><ul><li>2400+ 24online installations in Broadband service provider segment – 90% Market Share </li></ul></ul><ul><ul><li>Elitecore serves over 4 Million subscribers </li></ul></ul><ul><li>Successful installations in USA, Australia, Asia, Middle-east, Africa </li></ul>Elitecore Technologies - Current Standing <ul><li>Established in Dec.1999 </li></ul><ul><li>Founder </li></ul><ul><li>Eclipse Micro Computer Inc., USA </li></ul>
  34. 34. Elitecore Technologies - Current Standing <ul><li>Elitecore Technologies </li></ul><ul><li>400+ Employees </li></ul><ul><li>11,000 Square Foot Development Centre in Ahmedabad </li></ul><ul><li>Sales and Support Offices </li></ul><ul><ul><li>Bangalore, Mumbai and Delhi </li></ul></ul><ul><li>International Offices </li></ul><ul><ul><li>USA </li></ul></ul><ul><li>ISO 9001-2000 Certification </li></ul>
  35. 35. Elitecore Products Unified Threat Management Convergent Billing Framework Billing & Bandwidth Management Solution Educational Institutions Government Organizations Corporates Wireline Networks Wireless Networks