A case study of a 5 star hotel in Kolkata for Academic purpose.

1. STUDY REPORT

2. Case Study :
ITC Royal Bengal
1, JBS Haldane Ave, Tangra, Kolkata, West Bengal 700046
Architect : WATG , California, USA
Interior Architect : Wilson & Associates, Inc
Local Architect : Architect Hafeez Contractors
Structural Consultant : Development Architects PVT. LTD.
Principle Contractor : Larsen & Toubro Limited
HVAC Contractor : Aircon Engineers PVT. LTD.
F/F Height in Rooms : 3.8 M
Height of the Hotel : 133 M (Above the Ground Level); 49 M (Below the
Ground Level)
Nos. Of Elevators : 20 ( For Guests = 9 ; For Services = 11)
Nos. Of Floors : 28 Floors + 3 Mezzanine Floors + 3 Service Floors

3. Introduction
Located adjacent to ITC Sonar and in the near vicinity of the new business district
of Kolkata, ITC Royal Bengal is an ode to the region’s cultural heritage and lineage.
The complex offers 456 rooms & suites including 82 serviced apartments, 12
dining destinations, 100,000 square feet of banqueting space & Kaya Kalp - The
Royal Spa.
ITC Royal Bengal conjures up this awe-inspiring world within a monumental,
magnificent edifice. Envisioned and created with the luxury of space - the
burnished gleam of decor inspired by the finest building of this land and the
hushed elegance of homes that have celebrated the finest nuances of culture, art,
music and a zest for truly sublime experience.
With its passion for perfection and its pursuit of beauty and grace, ITC Royal
Bengal will represent this state and the unique fervour of its citizens for
celebrating and nurturing the finest across the myriad facets of life.

4. Accomodatio
n
The rooms, suites and serviced apartments
are marked by elegant décor, meticulous
attention to detail and thoughtful touches.
• TOWERS EXCLUSIVE (527 sq. ft.)
Embodying ITC Hotels’ interpretation of ‘a
hotel within a hotel’, these rooms are
spacious and comfortable offering smooth
and efficient service.
• ITC ONE (730 sq. ft.) ITC One rooms offer
understated elegance with stunning views
of the city’s skyline and soothing wetlands
supported by bespoke service experiences -
express check-in, 24-hour butler service,
and more.
• LUXURY SUITES (1056 sq. ft.) These
artfully designed suites blend the aesthetic
of the region with contemporary amenities.

5. Accomodation
• THE PRESIDENTIAL SUITE (3340 sq. ft.) Representing the confluence of
contemporary architecture and traditional elegance, the Presidential Suite offers
mesmerizing views of the native wetlands. The suite houses spacious living and
dining spaces, a superb kitchenette and matchless service.
• THE GRAND PRESIDENTIAL SUITE (6620 sq. ft.) Probably the most coveted
address in Kolkata .The Grand Presidential Suite captures the soul of city and is an
urban oasis for an extended entourage of luminaries. The suite offers two palatial
bedrooms, a living room, a formal dining space, a state of the art kitchen, a study
and an guest powder room. The suite services truly rise above the rest with every
imaginable amenity and discreet unobtrusive service.
• ITC ROYAL BENGAL RESIDENCES Exquisite by design, each apartment is a haven of
peace and elegance. In one or two bedroom variants, each apartment houses
living and dining areas, a modular kitchen and personalized services and
amenities.

6. Rooms Layouts

7. Rooms Layouts

8. Food & Beverage
OTTIMO CUCINA ITALIANA
Ottimo Cucina Italiana entices the palate with delectable and authentic flavours
from Italy. This exquisite Italian ristorante is built around a large live kitchen to
create a theatrical experience. The menu features wood fired pizzas, elaborate
antipasti and a variety of artisanal pastas and cheeses coupled with select
premium beverages.
ROYAL VEGA
Royal Vega showcases the classical grandeur of the vegetarian repertoire of the
sub-continent and beyond. Based on the concept of eating fresh, seasonal
produce, in complete harmony with nature, the restaurant brings together a
delightful offering of delectable vegetarian food from the magnificent royal
kitchens of India.

9. Food & Beverage
GRAND MARKET PAVILION
Inspired by the New Market of Kolkata, the three-meal buffet restaurant, Grand
Market Pavilion is a sensory journey. Filled with the sensibilities of a marketplace -
freshness, familiarity and discovery - the restaurant features an extensive spread
of Indian, innovative and international delicacies prepared in live stations.
THE BRASS ROOM
This vibrant bar recaptures Kolkata’s time-honored passion for music. Stylish
interiors, with the elegance of onyx, décor with the quiet glint of brass and a
splash of jewel-like colors. The connoisseur’s signature collection of spirits are
paired with a truly inventive tapas menu.
DARJEELING LOUNGE
This a la carte restaurant, is set in a signature hue offering a truly immersive
experience. The lounge is dotted with design elements from the North-eastern tea
estates woven into casual contemporary aesthetics. An elegant and relaxed space
serving specialty teas and coffees from around the globe and other beverages
paired with an artfully crafted menu.

10. Table Layout (Grand Market Pavilion)

11. Wellness & Leisure
Adding a new dimension to ITC’s pioneering approach to wellness,
the globally acclaimed Kaya Kalp - The Royal Spa, Kolkata is a haven
of harmony & wellbeing. Featuring exquisitely designed treatment
rooms, the spa offers signature, traditional & indigenous therapies.
The hotel also offers a Fitness Centre, with the full range of state-
of-the-art equipment, including various Technogym cardio
machines and a TRX Suspension Trainer.
The hotel’s swimming pool offers each guest the perfect
ambience to either luxuriate lazily in its sparkling waters or put in
some energetic laps. Located on the third floor, it has a separate
children’s pool as well.

12. Banqueting &
Conferences
With sophisticated state-of-the-art facilities & amenities, ITC Royal
Bengal features 60,000 sq.ft. ( 5,630 sqm) of banqueting space, that
is one of the largest in the region.
The unique & expansive 16,500 sqft (1530 sqm) pillar less Bengal
Stateroom, flexible meeting spaces, multiple breakout rooms &
sprawling lawns with dedicated arrival lobby, reception & pre-
function area, make this hotel an ideal venue for both business and
social events.
The elegant & tastefully designed spaces, exquisite cuisine,
dedicated bridal room attached to the ballroom, exclusive banquet
entrance, expansive parking space and much more make ITC Royal
Bengal a perfect venue for any occassions.

13. Bengal Stateroom(Banquet Halls)

14. Eastern Court (Ballrooms)

15. Meeting Rooms

16. Services
Areas that we were allowed to visit:
•Kitchen
•Laundry services
•Boiler room
•Chiller room
•Parking

17. Boiler Room
Room Size : 2500 sq.ft.
Use : the boiler room supply hot water and steam to the
laundry,
Kitchen and the rest of the hotel rooms.

18. Chiller Room
Room Size : 2500 sq.ft
Used as a chilling unit for all the AC plants
HVAC
AHU
FCU
VHU

19. Laundry Room
Washing Machines capacity : 2 Nos. Of 200 Kg, 1 No. Of 120 Kg,
1 No. Of 50 Kg, 1 Nos. Of 25 Kg
No. Of Dryers : 5
Calendar machine : Irons + Folds
Nos. Of workers : 50

20. Kitchen
•Nos. Of Walk-in Freezers : 20
•Nos. Of Deep Freezers : 10
•No. Of Dishwashers : 1
•No. Of Glasswasher : 1
•2 Floors

21. Parking
Parking space for each car : 2.5M X 5M
Driveway : 5M
Ceiling height : 2.5M
Total Nos. Of parking : 1000 (Approx.)
No. Of Ramps : 10

22. Fire Exit plan for Basements

23. " Thank You
SUBMITTED BY
ROHIT KOIRI (520217007)
ANKANA SINHA (520217006)
SAPTADEEPA CHOWDHURY (520217002)