1. Bank och Försäkring
Sverige
Ca 25 personer som jobbar med er Upplevelsecenter i Akalla
för dig och dina kollegor att
prova ny teknik och inspireras
av innovation
Customer experience center
Bank & Försäkring
Industri ansvarig Bank & Försäkring
Roger Ståhl, rogstahl@microsoft.com
3. Rabobank customers gain insight ING improves sales process with
into their financial situation with the Microsoft CRM for bank advisors
Financial Diary Solution: Advisory Services
Solution: Online Financial Services Partner: Veripark
Partner: Figlo
Saxo Bank automates complex
Anadolu Sigorta reduces the costs Nordea gains single view of their reconciliation processes to better
of servicing insurance claims asset management customers with manage risk
Solution: Claims Servicing Microsoft CRM Solution: Risk Management &
Partner: Accenture Solution: Advisory Services Analytics
Partner: Avanade Partner: Sungard
Zurich Financial Services
AXA increases quality of
Improves Risk-Engineering
service with new CRM solution
Process with xRM solution.
Solution: Advisory Services
Solution: xRM
Partner: Travi@ta
Partner: Wipro
5. Critical
Over 50% of SWIFT Alliance
Access and Alliance Gateway
installations run on Windows
6. SOURCE: Bloomberg. Competitor R&D Spend Between 12/31/2008-12/31/2009. Sony And
Nintendo R&D
Spend Converted To USD At 12/31/09 Exchange Rate. Microsoft R&D Spend Between 6/30/2009-
6/30/2010.
17.
Dags att tänka om – jätteprojektens tid är över...
Migrering från stordator till Microsofts plattform
Kundkanalerna Internet/Mobilt, Contact Center, Kontor