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HCEMBA 290: Board Governance
       Summer 2012

     Technology Enabled
  Corporate Communications
              Roger Cohen
           Founder and CEO
         Vertical Point Solutions
Agenda
•   The Challenge
•   Consumer Technology Trends
•   Enterprise Technology Trends
•   Technology Enabled Professional Services
•   Successful Enterprise IT Projects




                                               2
Roger Cohen Expertise
•   Founder and CEO of Vertical Point Solutions
•   Legal process and efficiency expert
•   Design solutions for legally intensive business processes
•   Corporate attorney 20+ years Brobeck, Phleger and Harrison
•   $10 billion in transactions
•   Wells Fargo Bank, Sunstone Hotel Investors, Westar Capital,
    Friedman Billings Ramsey, RTC
•   5,000 loan document workout for WFB/Starwood Hotels
•   8 IPOs and multiple follow on offerings
•   Counselor to Public Boards
•   M&A, LBOs, Asset Securitizations, Loan Workouts and
    Venture Capital                                               3
The Challenge:

     Complexity
Excessive Information
 Inadequate Systems
Universal Problem:
Getting Information Organized…
Complex, document intensive,
process under short, inflexible
deadlines to respond to:


     INVESTOR
   DUE DILIGENCE

  FINANCIAL AUDIT

    REGULATORY
    COMPLIANCE

   LEGAL MATTERS
SOX Section 302
  CFO/CEO must certify disclosure controls and procedures:
      • Accurate and timely capture of information potentially subject
        to disclosure under ‘34 Act
      • Accumulate information for testing
      • Responsive to CEO/CFO inquire
      • Scalable with growth of business
      • Flexible to accommodate new legal requirements

SEC Compliance
  Company must meet complex and continuous disclosure:
      • “Real Time” disclosure for Form 8-K
      • Extensive and complex disclosure for 10-K and Proxy
      • Consistent investor communications
Public Company “C Suite”

                              I need to respond to Regulatory
                              Filings…



And I have personal liability for          Spend what it takes:
mistakes:                                   Manual processes
       •   Dodd Frank                       Paper based files
       •   Sarbanes Oxley                   Expensive professionals
       •   Foreign Corrupt Practices Act
       •   SEC Compliance

                                                                       7
Where is the information I need?
 Do I have the final executed copies?
 Do our attorneys have them?
  We did this last year, where are the
results?



                PAPER

                 EMAIL

           SHARED DRIVE

            APPLICATIONS
The Public Company and its Compliance Team
                      Audit              Board of              Other
                      Committee          Directors             Committees

                                                                            Legal
                                                                            •   SEC
                                                                            •   Corporate
                                                                            •   Tax
Accounting                                                                  •   Regulatory
•   Audit                                                                   •   Criminal
•   Tax                                                                     •   Local
                                                                            •   Underwriter’s
                                  GC      CFO    CEO    COO                 •   Transfer/Paying Agent




                                  Biz     Biz    Biz    Biz
                                  Unit    Unit   Unit   Unit


Regulatory                                                                  Capital Markets
•   SEC filings                                                             •   Underwriters
    (Integreon)                                                             •   Lenders
•   Review public                                                           •   Analysts
    filings
    (10-K Wizard)

                                                                                                        9
Companies
    Investors                                    Deal
                                               Community

                                         Counsel
                The Mess in the Middle
                                                   Auditors

Regulators
                         VDR                             Investment
                                                           Bankers




                        Legacy
                        Systems
Consumer Technology Trends




             Confidential- Covered by NDA
Mobile Computing
Consumers spending more time on mobile
devices browsing the web than PCs




                                         12
Social Networking

Social Networks have surpassed
  total number of email users




                                 13
Consumer Applications




                        14
Enterprise Technology Trends




              Confidential- Covered by NDA
Internal or Cloud Flexibility



  On-Premise                                           Hosted
                                                       Solution


 Internal IT Managed                                   Private Cloud

                       Vendors   Employees   Counsel




                        Unified User Experience
Virtual Data Rooms- Cloud Collaboration




                                          17
Apps- SalesForce- AppXchange




                               18
Microsoft Runs Enterprise




           Legacy
           Systems


                            19
Runs Enterprise
VDR+ Apps on Microsoft Stack
                    Apps
  Transactions     Operations
                                Compliance
       M&A           Vendors

     Financings       Entity

   Loan Workout     Customers   Financial Audit

                     Leases       SOX Audit
   Due Diligence
                    Contracts


    Virtual Data Room Platform (VDR+)


                                                  20
Technology Enabled
Professional Services




           Confidential- Covered by NDA
Corporate Confusion
                                      Data

Silos create lack of data integrity          Executives need Data



 Paper                                                              Digital

                                              Lack of access to data
    Lawyers work in paper                     trapped in documents




                            Documents (PDF)
Professional Services Motivations




 Investment Bankers        Attorneys                 CPAs
• Motivated by $$$$   • Unstructured data   • Structured data
• Transaction Based   • Exception based     • Process based
• Free Spirits        • Paid to Argue       • Compliance oriented




                                                             23
Today’s Compliance Challenge
                       New regulations
                          released



                                                      1. New
                                                     Regulation

                                                                                          Consultants
                                                                                          Review Business
   Validate                                                                               and Compliance
   Compliance                   5. Monitor                              2. Assess         Process (gap
                                                                                          analysis)



                                                                                           Professional
Labor
                                                                                           Services
Intensive
                                                                                           +
+
          Implement                          4.                      3.                    Internal
                                                                                    Prescribe
Un-Integrated
          Adjusted                       Implement                Prescribe                Resources
                                                                                    Modified
TechnologyCompliance                                                                Compliance
         Processes                                                                  Process
                                                                                              5/23/2012     24
Technology Enable Professional Services
and Business Processes
                                                                         Technology-Enabled
                   New regulations
                      released
                                                                        Professional Services
                                                     1. New
                                                    Regulation



                                                                                              Consultants
Transparent                                                                                   Review Business
Dashboard and
                                 5.
                                                                            2. Assess
                                                                                              and Compliance
Reports                     Transparency
                                                                                              Process (gap
                                                                                              analysis)



                                                                                                   Professional
Automation +
                                                                                                   Services
technology
                                                                                                   Expertise in
enabled Labor
      Implement
                                     4. Implement                3. Embed               Embed
                                                                                                   Software
                                                                                        prescriptive
      Compliance App
                                                                                        guidance into
      within Business
                                                                                        SharePoint Apps
      Unit

                                                                                                   5/23/2012      25
Successful Enterprise
Information Technology Projects




                Confidential- Covered by NDA
Need to Integrate three Disciplines


                       Compliance




         Information                  Business
         Technology                 Operations
Bottoms Up vs. Top Down
                                                            Board
• Implement at Departmental Level
• Implement Incrementally                                                              • Executive & Board Visibility
                                                                                       • Always-Ready Audit & Due Diligence
                                                        CEO/CFO/GC
                                                                                       • SEC Compliance

                                                   Enterprise Risk Managers


                                                 Vendor
                                               Management              Operations
• Focused solution
• Demonstrate Value
                                          Entity                           Investor              • Solve Business Problems
                                                          Facilities
                                        Management                         Relations             • Customize for Each Dept

                                     Design and               HR                Capital
                                    Construction                                Markets




                                                                                                                              28 28
Our Approach: “Secret Sauce”



   Successful Implementation Strategy


         Governance              Infrastructure


                      Strategy



           Change
                            User Experience
         Management

                                                  29
Conclusion: Successful leaders will

 1. Empower from the bottom up

  2. Embrace Social Enterprise

  3. Require technology enabled
      Professional Services
                                  30
Thank you!

CEO - Roger.Cohen@VerticalPoint.net

     Search: VerticalPoint
     @VerticalPointUS
     Search: VerticalPoint
     VerticalPointSol


                                               31

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Board Governance: Technology Enabled Corporate Communications

  • 1. HCEMBA 290: Board Governance Summer 2012 Technology Enabled Corporate Communications Roger Cohen Founder and CEO Vertical Point Solutions
  • 2. Agenda • The Challenge • Consumer Technology Trends • Enterprise Technology Trends • Technology Enabled Professional Services • Successful Enterprise IT Projects 2
  • 3. Roger Cohen Expertise • Founder and CEO of Vertical Point Solutions • Legal process and efficiency expert • Design solutions for legally intensive business processes • Corporate attorney 20+ years Brobeck, Phleger and Harrison • $10 billion in transactions • Wells Fargo Bank, Sunstone Hotel Investors, Westar Capital, Friedman Billings Ramsey, RTC • 5,000 loan document workout for WFB/Starwood Hotels • 8 IPOs and multiple follow on offerings • Counselor to Public Boards • M&A, LBOs, Asset Securitizations, Loan Workouts and Venture Capital 3
  • 4. The Challenge: Complexity Excessive Information Inadequate Systems
  • 5. Universal Problem: Getting Information Organized… Complex, document intensive, process under short, inflexible deadlines to respond to: INVESTOR DUE DILIGENCE FINANCIAL AUDIT REGULATORY COMPLIANCE LEGAL MATTERS
  • 6. SOX Section 302 CFO/CEO must certify disclosure controls and procedures: • Accurate and timely capture of information potentially subject to disclosure under ‘34 Act • Accumulate information for testing • Responsive to CEO/CFO inquire • Scalable with growth of business • Flexible to accommodate new legal requirements SEC Compliance Company must meet complex and continuous disclosure: • “Real Time” disclosure for Form 8-K • Extensive and complex disclosure for 10-K and Proxy • Consistent investor communications
  • 7. Public Company “C Suite” I need to respond to Regulatory Filings… And I have personal liability for Spend what it takes: mistakes:  Manual processes • Dodd Frank  Paper based files • Sarbanes Oxley  Expensive professionals • Foreign Corrupt Practices Act • SEC Compliance 7
  • 8. Where is the information I need? Do I have the final executed copies? Do our attorneys have them? We did this last year, where are the results? PAPER EMAIL SHARED DRIVE APPLICATIONS
  • 9. The Public Company and its Compliance Team Audit Board of Other Committee Directors Committees Legal • SEC • Corporate • Tax Accounting • Regulatory • Audit • Criminal • Tax • Local • Underwriter’s GC CFO CEO COO • Transfer/Paying Agent Biz Biz Biz Biz Unit Unit Unit Unit Regulatory Capital Markets • SEC filings • Underwriters (Integreon) • Lenders • Review public • Analysts filings (10-K Wizard) 9
  • 10. Companies Investors Deal Community Counsel The Mess in the Middle Auditors Regulators VDR Investment Bankers Legacy Systems
  • 11. Consumer Technology Trends Confidential- Covered by NDA
  • 12. Mobile Computing Consumers spending more time on mobile devices browsing the web than PCs 12
  • 13. Social Networking Social Networks have surpassed total number of email users 13
  • 15. Enterprise Technology Trends Confidential- Covered by NDA
  • 16. Internal or Cloud Flexibility On-Premise Hosted Solution Internal IT Managed Private Cloud Vendors Employees Counsel Unified User Experience
  • 17. Virtual Data Rooms- Cloud Collaboration 17
  • 19. Microsoft Runs Enterprise Legacy Systems 19
  • 20. Runs Enterprise VDR+ Apps on Microsoft Stack Apps Transactions Operations Compliance M&A Vendors Financings Entity Loan Workout Customers Financial Audit Leases SOX Audit Due Diligence Contracts Virtual Data Room Platform (VDR+) 20
  • 21. Technology Enabled Professional Services Confidential- Covered by NDA
  • 22. Corporate Confusion Data Silos create lack of data integrity Executives need Data Paper Digital Lack of access to data Lawyers work in paper trapped in documents Documents (PDF)
  • 23. Professional Services Motivations Investment Bankers Attorneys CPAs • Motivated by $$$$ • Unstructured data • Structured data • Transaction Based • Exception based • Process based • Free Spirits • Paid to Argue • Compliance oriented 23
  • 24. Today’s Compliance Challenge New regulations released 1. New Regulation Consultants Review Business Validate and Compliance Compliance 5. Monitor 2. Assess Process (gap analysis) Professional Labor Services Intensive + + Implement 4. 3. Internal Prescribe Un-Integrated Adjusted Implement Prescribe Resources Modified TechnologyCompliance Compliance Processes Process 5/23/2012 24
  • 25. Technology Enable Professional Services and Business Processes Technology-Enabled New regulations released Professional Services 1. New Regulation Consultants Transparent Review Business Dashboard and 5. 2. Assess and Compliance Reports Transparency Process (gap analysis) Professional Automation + Services technology Expertise in enabled Labor Implement 4. Implement 3. Embed Embed Software prescriptive Compliance App guidance into within Business SharePoint Apps Unit 5/23/2012 25
  • 26. Successful Enterprise Information Technology Projects Confidential- Covered by NDA
  • 27. Need to Integrate three Disciplines Compliance Information Business Technology Operations
  • 28. Bottoms Up vs. Top Down Board • Implement at Departmental Level • Implement Incrementally • Executive & Board Visibility • Always-Ready Audit & Due Diligence CEO/CFO/GC • SEC Compliance Enterprise Risk Managers Vendor Management Operations • Focused solution • Demonstrate Value Entity Investor • Solve Business Problems Facilities Management Relations • Customize for Each Dept Design and HR Capital Construction Markets 28 28
  • 29. Our Approach: “Secret Sauce” Successful Implementation Strategy Governance Infrastructure Strategy Change User Experience Management 29
  • 30. Conclusion: Successful leaders will 1. Empower from the bottom up 2. Embrace Social Enterprise 3. Require technology enabled Professional Services 30
  • 31. Thank you! CEO - Roger.Cohen@VerticalPoint.net Search: VerticalPoint @VerticalPointUS Search: VerticalPoint VerticalPointSol 31