1. Revenue Forecasting
A revenue forecast is an estimate of your revenues over a fixed period of
time.This time period can be anything, but is usually limited to a quarter or
year.
A revenue forecast is based on several data points. Just as the
weatherman looks at precipitation, wind speed, and local factors to
forecast the weather, youâll consider past financial performance, market
sentiment, and sales pipelines to forecast revenues.
For instance, financial analysts consider Appleâs past sales, product
line-up and consumer demand to forecast revenues for upcoming
quarters. Investors can then rely on these forecasts to decide whether
the stock is worth buying or not.
2. How Revenue Forecasting Works
There are effectively two models of forecasting revenue:
⢠Judgment forecasting: This is where you use your intuition and
experiences to estimate the businessâ growth over a period of time. While
you can and should use hard data (such as revenue numbers for the
previous period), judgment forecasting is largely focused on qualitative,
subjective insight.
⢠Quantitative forecasting: As the name suggests, this is where you use a
scientific, numbers-focused process to forecast revenue.Youâll consider
historical records, current pipeline, expenses, and market conditions to
make a prediction.
3. Steps you need to follow for Forecasting Revenue
1. Establish Timelines
Before you delve too deep, itâs important to know that establishing timelines is
the first step in forecasting your revenue.
A quarterly forecast might be unnecessary for a smaller agency. The resources
required to put the forecast together at such frequent intervals can outweigh its
benefits.
Rather, consider the cadence of your agency. How long does each project usually
last? What is the average length of each campaign? How long is an average sales
cycle?
These will help you establish timelines. If your business tends to close campaigns
and deals within 6 months, it might be smarter to adopt a semi-annual
forecasting model. If it takes longer, opt for an annual timeline.
4. Steps you need to follow for Forecasting Revenue
2. ForecastYour Expenses
Predicting your expenses is a relatively straightforward process, and itâs
important to have accurate estimates.
No matter the age of your agency, youâll most likely have data to supplement
your estimates: past expense reports if youâre an existing business; detailed
forecasts if youâre a new business or startup.
5. Generally speaking, there are two primary expense
categories:
Fixed Costs: Commonly referred to as overhead, these are expenses that remain unchanged each month.
Below are some common fixed costs:
⢠Rent and utilities
⢠Phone bills/communication costs
⢠Accounting/bookkeeping
⢠Legal/insurance/licensing fees
⢠Technology products
⢠Salaries
Variable costs:These expenses fluctuate over time, based on demand, economy, sales volume or other
factors. Some common variable costs include:
ď§ Goods sold (materials, supplies, and packaging)
ď§ Labor costs (customer service, sales, and marketing)
Itâs usually easy to predict fixed expenses â since you make the same payments month after month.
But variable costs can be hard to estimate, especially if the market is turbulent or if you rely on expenses that
vary a lot.
In such situations, a guesstimate will do. Just make sure to err on the side of overestimation than
underestimation when it comes to forecasting expenses.
6. Steps you need to follow for Forecasting Revenue
3. ForecastYour Sales
Forecasting sales can be a daunting task â there are far too many moving
parts to accurately predict how much youâll sell over a year.
But in reality, forecasting sales is essentially an act of analyzing raw data and
making logical assumptions. If you make an average of Php. 100,000 per
client, convert 10% of your pipeline, and have 40 promising leads, you can
reliably forecast an additional Php.500,000 in sales.
7. Some of the factors you need to consider when
forecasting sales include:
⢠Sales cycle length
⢠Current sales pipeline
⢠Lead generation metrics and approach â is it scalable and predictable?
⢠Total number of new business , their average close rates, and productivity
⢠Lead-to-client conversion rate
⢠Average revenue for each client-type
⢠Client-types in existing pipeline
It is inherently difficult to predict sales in the agency business.You might land a âwhaleâ that
gives you 2x your revenue from all other clients combined. But getting such clients can be
difficult to predict.
Just go with the numbers you already have, then pepper in your own estimates based on
market conditions and your agencyâs direction.
8. Steps you need to follow for Forecasting Revenue
4. Consider the market
The three steps above are all inward-focused.The next step is to look outward for
shifts that could affect the demand for your services or the ability of customers to
pay.
Your revenue-forecasting technique should account for changes to competitors or
customers. Are you competing with more agencies? Or fewer? Or perhaps a
competitor is aggressively seeking business with lower prices. Any of these scenarios
could affect your ability to land clients.
Similarly, are customers dealing with trends in their markets that could affect how
much they can or will pay you? Or are they particularly satisfied or dissatisfied with
your services to the point that they will increase or decrease the business they do
with you?
Incorporating an evaluation of customer satisfaction and market conditions into your
forecasts will help you increase their accuracy.
9. Revenue forecasting is an essential skill for agency leaders. Learn how to master it in
this detailed guide.
Do you know how much money youâll make next month, quarter, or year?
Iâm not talking about a back-of-the-napkin estimate; Iâm talking about a reliable
forecast of your revenue and expenses.
If youâre like most agencies, your answer will likely be ânoâ.
Revenue forecasting, when done right, can ground your decision making in realistic
fact instead of optimistic fantasy. It helps you understand what you currently make,
what you need to make, and the resources you need to bridge the gap.
With better agency financial data and more integrated tools, it is easier than ever to
forecast revenues.
10. 9Tips for More Accurate Revenue Forecasts
1. Available resource bandwidth
In our people-focused industry, your revenue is directly tied to the âbusynessâ
of your resources. If you have ample available bandwidth, it means that
youâre not truly maximizing your revenue potential.
Mapping your resource bandwidth, thus, can give you insight into your
revenue forecasts. Overtaxed resources can imply a revenue dip (since you
need to hire new resources). Underutilized resources can mean that there is
headroom for growth.
11. 9Tips for More Accurate Revenue Forecasts
2. Past project revenue
Your past projects will help define future ones. Not just from a project planning
standpoint, but also from the task of helping to forecast the next projectâs earnings.
Whether your project was a dud or a stud, it has a certain value to it when analyzing
the revenue and resource utilization for the next project.
Avoid the temptation to look at the highest performing project and dismiss all of the
others as ones that are not indicative of your teamâs ability. And on the other side of
the coin, donât solely rely on your low performing projects to define a revenue
forecast either.
Take an educated glance at prior work and remove anything from the field that seems
to be an outlier.Then use that average for your baseline with revenue forecasting.
In this way, if your next project over- or under-performs, you can anticipate the
following work to be on the other side of the line and things will even out.
12. 9Tips for More Accurate Revenue Forecasts
3. Recent changes
Did you just start work with a new client or multiple clients? How about
adding more creative staff that might need some time to get used to the way
your team works.
These can both impact the bottom line of a project, increasing the hours
spent while not always increasing the value of the project.
On the other hand, maybe you have a seasoned team of creatives that are
working with a longstanding client.You can expect that things may exceed
the historical average.
With either situation, be sure to take your revenue forecasting with a grain of
salt.
13. 9Tips for More Accurate Revenue Forecasts
4. Cast a wide net
Donât just rely on one project, or the past monthâs worth of work. Instead,
look back at least a full quarter to see what has and has not worked.
Often, if you base your project budget off a small historic window, you can
have a lot of variability that might come back to bite you. If youâre looking at
a larger window, there will still be variability, but you can see the range and
have a baseline of what youâll need to plan for.
14. 9Tips for More Accurate Revenue Forecasts
6. Learn from previous projects
Are there trends to learn from?Your project budget should follow a pattern,
so figure out what has been successful and what you can learn from and
change in the future.
If there is no pattern that you can see, then that can be helpful on itâs own.
Knowing that youâll need to be prepared for a wide range of possibilities is
worthwhile in and of itself.
15. 9Tips for More Accurate Revenue Forecasts
7. Give yourself some breathing room
Unless youâre always hitting the same numbers in a specific project budget
area, you canât accurately predict what the next project might hold. Even if
your numbers are tight, it doesnât mean that the historical budget amounts
will hold true for the future.
If you give yourself enough wiggle room to absorb any fluctuations, youâll be
able to handle anything thatâs out of your control.
Use former projects to help you decide how much wiggle room is truly
necessary. A history of similar budget amounts indicates you might be able to
get away with slightly less breathing room than an area thatâs all over the
map.
16. 9Tips for More Accurate Revenue Forecasts
8. Staff experience
How many combined years of experience does your project team have?
If you have a bunch of rookies, you canât expect them to accomplish the same
amount of work in the same amount of time as a team full of seasoned veterans.
Likewise, you can assume that the experienced team can get through a project with
less billable hours than the one that has mostly novices.
When looking at your revenue forecasts, take the experience of each project team
into account.This way, youâll avoid completely missing the mark on how many hours
each deliverable will require. Even if you canât give an absolutely precise number for
revenue forecasting, as long as you can account for personnel changes from one
project to the next, youâll be able to get a close estimate.
17. 9Tips for More Accurate Revenue Forecasts
9. Review your forecasts regularly
Lastly, your revenue forecast isnât meant to be a one-and-done affair. Rather,
it is a living document that should be updated frequently.
Revisit the forecast regularly, especially if something about the business has
changed. Maybe you added a new client. Or maybe a new legislation just
passed that would help you win more clients.
Aim for neither irrational exuberance nor extreme conservatism. Instead, opt
for the sweet spot in between for highly impactful forecasts.
Despite your best intentions, problems can and do crop up in most forecasts.
18. 5 Common Revenue Forecasting Mistakes (and
How to FixThem)
1. Relying on qualitative assumptions
In the creative realmâwhere many campaigns are dictated by intangible
metricsâitâs easy to speculate using qualitative data.
The truth is that assuming conditions and outcomes only leads to false hopes.
And while itâs completely normal to make assumptions in the thick of a
project, itâs important to never rely on vague qualitative metrics.
ďźThe fix: Rely on quantitative dataâcold, hard facts.Whether you use
internal research or third-party data, make sure that your assumptions are
backed up by verifiable, reliable sources.
19. 5 Common Revenue Forecasting Mistakes (and
How to FixThem)
2. Ignoring cost assumptions
Average cost flow assumption is a calculation used to monitor inventory goods by
determining the cost of your services or products sold against ending inventory. And
any revenue project is based on cost assumption.
The biggest mistake for most businesses? Ignoring these cost assumptions
completely.
Without an understanding of your assumptions, no one will know what your projects
are based on.
ďźThe fix: Have a clear understanding of all your agencyâs cost assumptions, such as
market conditions, production costs, overhead estimates, and resource costs.
Make sure you are able to explain these assumptions within your revenue
projection documents. Also, make sure you can explain what they each entail.
20. 5 Common Revenue Forecasting Mistakes (and
How to FixThem)
3. Bad math
On the surface, this one seems simple to avoid. But youâd be surprised how
many revenue projections are botched because of simple math.
Itâs not rocket science â make sure every column and row adds up and makes
sense. Bad math simply implies a lack of attention to detail.b
⢠The fix: Double-check your work as you work. Donât wait until the entire
project is completed to cross-reference your totals. Have a trusted
coworker triple-check your work as well.
21. 5 Common Revenue Forecasting Mistakes (and
How to FixThem)
4. Failing to adapt
Whether youâre forecasting annually, quarterly, monthly, or even by the
project, traditional forecasts are usually out of date.
Think about it: a month-old snapshot inevitably ignores changing variables of
your business or industry. And failing to adapt your projectionsâor simply
running a campaign based on old metricsâcan lead to disaster.
ďźThe fix: Utilize an automated accounting software platform to keep
updates in real-time. Not only will collaborative software allow team
members to stay on the same page, it clearly displays all vital signs of your
business and enables you to track changes and update your forecasts.
22. 5 Common Revenue Forecasting Mistakes (and
How to FixThem)
5. BeingToo Conservative
Like most creative firms, youâve probably been in a situation where
conservative reality trumped an otherwise aggressive dream state. And when
it comes to finances, it is easy to err on the side of caution.
Rather than completely ignoring optimism, however, weâre here to say that
you should embrace a middle ground and create revenue projections that
cater to both sides of the equation.
ďźThe fix: Build two sets of revenue projections: one aggressive, one
conservative.This will force your agency to make the necessary
conservative assumptions, but also unleash the undeniable power of
thinking big.