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Robert Nyman
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Presentation from the DevRel Summit in Seattle Aug 11th 2017
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Have you tried listening?
1.
Have you tried listening? @robertnyman
2.
3.
4.
5.
First DevRel person
I met
6.
Web life Web developer
since 1999 Mozilla community from 2009 Mozilla employee 2011-2014 Google employee 2015-
7.
1. Developer Relations
personas 2. Dev Rel activities 3. Measuring your work 4. Feedback & interacting with people
8.
1. Developer Relations
personas
9.
Super technical Hacker developer Teacher People
relations expert
10.
Which one is
best?
11.
Figure out who
you are
12.
Figure out who
you really are
13.
2. Developer Relations
activities
14.
Speaking at events Blogging
& documentation Writing and sharing code Social media
15.
Speaking at events
16.
Speaking at events: Inspiring
people Being available for them Listening to their needs
17.
Blogging & documentation
18.
Mozilla Hacks
19.
20.
Writing and sharing
code
21.
Writing and sharing
code: Make sure to be open to feedback Constructive and respectful Always 100 ways to solve something
22.
Max Ogden’s take
on pull requests
23.
Social media
24.
25.
Social media: Outreach and
communication, Working hard to get attention for what you’ve done
26.
27.
28.
3. Measuring your
work
29.
Correlation
30.
Correlation
31.
Measuring Developer Relations is
really hard
32.
Firefox Developer Tools &
UserVoice
33.
34.
35.
36.
37.
38.
6 weeks later,
first features shipped!
39.
No. of web
developers who said they use Firefox Developer Tools as their primary toolset: 6% increase!
40.
100 Days Feedback
41.
42.
4. Feedback &
interacting with people
43.
How it sometimes feels…
44.
People are great!
45.
Connecting
46.
Everyone is your friend
on LinkedIn
47.
Like, everyone
48.
Wherever you work,
whatever you do…
49.
But also lots
of fun!
50.
Acknowledging people
51.
People want, deserve
and need to be seen and heard
52.
DevRel is people
business
53.
What I do
now
54.
Program Manager
55.
Roadshows
56.
57.
58.
Find your passion
59.
Speaking the local language
60.
61.
62.
Have fun, do
good!
63.
Robert Nyman robertnyman.com nyman@google.com Google @robertnyman
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