The document provides troubleshooting tips for resolving Gmail issues. It suggests checking your browser settings by clearing the cache and history, as outages may be caused by the browser used to access Gmail. It also recommends checking your internet connection speed, as issues are often due to a slow connection, and contacting your internet service provider if the connection is running slowly. Additionally, it mentions that security problems like hacking could impact Gmail's performance and suggests changing your password in this case.
On Starlink, presented by Geoff Huston at NZNOG 2024
My gmail is not working
1. My Gmail is not working.
Is your Gmail down? Need help? – Here we are. Unfortunately, at all times these crises were occurred
accidently that while the customers are working in the mail or some other emergency situations. In
such help-needed situations you can contact the Gmail customer care. The possible reasons behind this
are many. At any point of time you feel need more assistance, contact the Gmail customer care. They
will help you to resolve the any issues in the Gmail at any point of time. Seek the assistance of them, if
needed. However here we explained few ways to get rid of from these outages.
Check your browser
Sometimes the outages occurred due to the browser that you are using to access the mail. According to
the Google, the best browser to access the Gmail is Google chrome. Google chrome is secure as
compare to other web browsers like HTTPS Encryption, tracking mail consuming location etc. Clear the
history and cache in your web browser if any outages are ongoing. To clearing the history in the Google
chrome, click on the settings icon that at the top-right corner. Scroll it down and find out the option
“history”. Click on it and select the option “clear the browsing data”. That’s it your history has been
cleared. There are other options for auto-deleting the documents within a certain period of time. If the
Problem is not fixed until now, try to access with a different browser.
Check the speed of your internet connection
It’s usually found that all these outages are occurred due to a bad internet connection. Check the speed
of your computer. You can find it from the ISP page or from the internet. The websites like (my pc,
speedtest.com) will help you to know the speed of your mail. In case your internet is working slowly,
alter your Gmail to the basic version. This will helps your mail to work better. Contact the customer care
of Gmail in case any support needed.
Security issues
There are chances to go down the speed of your mail, if any hacking or networking issues are happens.
In such cases for avoiding more infections, change your Gmail password immediately. Choose a good
password even after. Report the issue to Gmail customer care support. Similar ways there are chances
to occur hangouts when any settings are altered. In such case restore your mobile to the previous
versions.