1. Nui Air Mission Statement and Pillars Mission Statement Nui Air provides high quality, client-focused air services for a superior inter-island flying experience. We accomplish this by being Focused, Flexible, Responsive, and Reliable. Mission Pillars Focused: We serve client groups who aggregate passengers. We are not a retail carrier. Flexible: We fly the clients’ schedules, not the other way around. We adjust to our clients’ evolving needs. Responsive: We are alert and attentive to our client’s daily needs. We communicate and solve problems on a daily basis. Reliable: We are only satisfied with 100% dispatch reliability. We are committed to flying when and where our clients expect. “WE’RE EVERYTHING THE BIG GUYS AREN’T”
2. OVERVIEW OF NUI AIR Nui Air is a client-based airline certified under Part 135 of the Federal Aviation Regulations. The company is also DOT certified as a commuter air carrier. The company operates in the Hawaiian Islands where inter-island air travel is both a recreational pursuit and a day-to-day necessity. The company is based at Honolulu International airport where it maintains office and hanger space as well as private terminal space under contract. Nui Air took approximately two and one half years to develop its business model, achieve FAA certification, and acquire and achieve compliance on its first aircraft. Nui Air is a unique air service focusing on clients who act as aggregators of passengers. This is in contrast to retail carriers who sell seats one at a time to individual travelers, or traditional on-demand operators who charter the whole plane for one-off requests. Nui Air’s current clients are primarily tour operators who move large numbers of people among the islands daily to participate in their tour offerings. The tour operators sell the seats on Nui Air’s planes as part of their total tour packages. Tour packages are sold throughout the islands at hotel activity desks operated by companies like Expedia and Amex Travel. The aggregation model is unique, and it makes it possible for Nui Air to operate more efficiently than retail carriers, and with higher utilization than traditional “on-demand” charter carriers. The aggregation model eliminates the significant infrastructure costs needed to operate as a retail carrier, while at the same time providing much higher utilization than a traditional on-demand charter model. Nui Air operates the PA-31-350T aircraft, also know as the Piper Navajo Chieftain. The Chieftain is a 10 seat (9 revenue seats) turbo-charged twin engine aircraft with a long and venerable reputation for safe, efficient service. The company owns or leases three aircraft, is in the process of acquiring a fourth aircraft, and has another aircraft on exchange agreement for back-up reliability.