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How to tend a garden Managing With Metrics November 17, 2005
In God we trust.  Everyone else, bring data.  ,[object Object],[object Object],[object Object],[object Object],[object Object],"16% of executives at companies that measure marketing said they were dissatisfied with their jobs. But at firms that don't measure marketing, 28% said they were dissatisfied." Top 5 Reasons Why should spend an hour of your life listening to this?
Two different approaches Questions: Specific General  Frequency: One Time Daily Distribution: Narrow Broad Scrutiny: Minimal Substantial We need both, but the real value is in Farming.  Start with a garden. Explorer Farmer
3 Rules of Gardening ,[object Object],[object Object],[object Object],(Choose the right metrics and the right view) (Understand and try to improve the metric.  Look for patterns) (Watch for and follow up on changes in the metric)
Choosing Fertile Soil and Good Seeds ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The 80/20 Rule ,[object Object],[object Object],[object Object],[object Object],Remember that there is no such thing as average.  Focus on what matters.  Don’t sweat the small stuff.
Tending to your garden every day  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Finding patters and understanding noise
Rob’s daily dashboard
See What Grows and Remove Weeds  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Exception Reporting Subplacement Alerts  Report Date: 23-OCT-05  Total measures checked: 92,708 Significant changes found: 14  $Impact: Site Name: Partner Type: Alert on data: Reasons: -$2164 SDC - fr.shopping.om Search Engine Marketing COS/CLICKS_IN ( .546) 3.39 sigma less than average ( .590)  -$914 SDC - fr.shopping.om Search Engine Marketing COST ( 3,530) 5.10 sigma less than average ( 2,615)  -$390 SDC - fr.shopping.om Free Traffic CLICKS_IN ( 1,608) 3.23 sigma less than average ( 9,508)  $121 SDC - fr.shopping.om Free Traffic COS/CLICKS_IN ( .267) 15.86 sigma more than average ( .144)  $326 DEALTIME - dealtime.co.uk CoBrand and Other GROSS_MARGIN ( 2,204) 4.52 sigma more than average ( 1,877)  $338 DEALTIME - dealtime.co.uk CoBrand and Other PMCS/CLICKS_IN ( .929) 6.04 sigma more than average ( .720)  $340 SDC - fr.shopping.om Search Engine Marketing GROSS_MARGIN ( 1,703) 3.61 sigma more than average ( 1,363)  $449 SDC - fr.shopping.om Search Engine Marketing CLICKS_IN ( 65,677) 6.04 sigma more than average ( 49,411)  $637 DEALTIME - dealtime.co.uk CoBrand and Other PMCS ( 14,755) 4.96 sigma more than average ( 12,781)  $836 SDC - shopping.com Associate GROSS_MARGIN ( 3,565) 3.04 sigma more than average ( 2,728)  $1036 SDC - shopping.com Search Engine Marketing MC_REVENUE/PMCS ( .303) 3.98 sigma more than average ( .294)  $1254 SDC - fr.shopping.om Search Engine Marketing REVENUE ( 5,232) 5.82 sigma more than average ( 3,978)  $1711 SDC - shopping.com Associate PMCS ( 14,031) 3.15 sigma more than average ( 10,511)  $6740 SDC - fr.shopping.om Search Engine Marketing COS ( 35,866) 5.60 sigma more than average ( 29,126)
Gardening is a mindset ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thanks

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Managing By The Numbers O

  • 1. How to tend a garden Managing With Metrics November 17, 2005
  • 2.
  • 3. Two different approaches Questions: Specific General Frequency: One Time Daily Distribution: Narrow Broad Scrutiny: Minimal Substantial We need both, but the real value is in Farming. Start with a garden. Explorer Farmer
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Finding patters and understanding noise
  • 10.
  • 11.  
  • 12. Exception Reporting Subplacement Alerts Report Date: 23-OCT-05 Total measures checked: 92,708 Significant changes found: 14 $Impact: Site Name: Partner Type: Alert on data: Reasons: -$2164 SDC - fr.shopping.om Search Engine Marketing COS/CLICKS_IN ( .546) 3.39 sigma less than average ( .590) -$914 SDC - fr.shopping.om Search Engine Marketing COST ( 3,530) 5.10 sigma less than average ( 2,615) -$390 SDC - fr.shopping.om Free Traffic CLICKS_IN ( 1,608) 3.23 sigma less than average ( 9,508) $121 SDC - fr.shopping.om Free Traffic COS/CLICKS_IN ( .267) 15.86 sigma more than average ( .144) $326 DEALTIME - dealtime.co.uk CoBrand and Other GROSS_MARGIN ( 2,204) 4.52 sigma more than average ( 1,877) $338 DEALTIME - dealtime.co.uk CoBrand and Other PMCS/CLICKS_IN ( .929) 6.04 sigma more than average ( .720) $340 SDC - fr.shopping.om Search Engine Marketing GROSS_MARGIN ( 1,703) 3.61 sigma more than average ( 1,363) $449 SDC - fr.shopping.om Search Engine Marketing CLICKS_IN ( 65,677) 6.04 sigma more than average ( 49,411) $637 DEALTIME - dealtime.co.uk CoBrand and Other PMCS ( 14,755) 4.96 sigma more than average ( 12,781) $836 SDC - shopping.com Associate GROSS_MARGIN ( 3,565) 3.04 sigma more than average ( 2,728) $1036 SDC - shopping.com Search Engine Marketing MC_REVENUE/PMCS ( .303) 3.98 sigma more than average ( .294) $1254 SDC - fr.shopping.om Search Engine Marketing REVENUE ( 5,232) 5.82 sigma more than average ( 3,978) $1711 SDC - shopping.com Associate PMCS ( 14,031) 3.15 sigma more than average ( 10,511) $6740 SDC - fr.shopping.om Search Engine Marketing COS ( 35,866) 5.60 sigma more than average ( 29,126)
  • 13.