This document describes how to integrate Review Link (http://drstars.com) into your RevenueWell practice management software to automatically send requests for reviews to your patients.
Review Link intelligently routes patients to the websites where you need more positive reviews. It makes it as easy as humanly possible for a patient to leave their feedback--placing the consumer into the exact page where they can write you a review.
1. Integrate RevenueWell with Review Link (DrStars.com)
Integrating your Review Link (DrStars.com) with RevenueWell will help you get more reviews on the 75 primary
websites that affect a doctor’s public image.
This guide shows you how to modify the “Thank You” email templates that are sent after each patient’s
appointment in RevenueWell. Instead of sending every patient to RevenueWell’s review page, Review Link sends
patients to websites where you need more reviews to cover up the bad ones.
Review Link is intelligent. It knows where you have bad reviews and how recent they are. It also knows where the
patient will have the easiest time writing a review. It balances these two factors to deliver the highest possible
boost to your online reviews.
For help integrating Review Link, please call our support desk at 866-407-6020 or email
concierge@reviewconcierge.com.
Instructions
1. From the home screen, click Campaigns.
2. Click on Thank you letter – review
1
2
3. 4. Click on the yellow button titled Write an Online Review
5. Click on the hyperlink button
4
5
4. 6. Leave the protocol as http:// and replace the URL field with your DrStars link. For example, if your link is
http://drstars.com/Good then the URL would be drstars.com/good
7. Click the green OK button
6
7
7. 10. Repeat all of the above instructions on the template titled Thank you letter – survey
Testing
10
To test this email, add yourself as a patient, schedule an appointment for yourself, and wait for a Thank You email
to come within the next day from RevenueWell.
How Review Link Works
Review Link (www.drstars.com) is a feature of Review Concierge that helps doctors get reviews on the 75 major
websites that consumers use to find doctors. It is an intelligent link that is tied to the doctor’s Review Report Card.
Based on the Report Card, it knows where the doctor needs higher grades and where the user is most likely to
have sucesss posting a review (whether it’s on mobile, Google+, Yelp, Yahoo, etc).
This YouTube video contains more information about how Review Link works:
http://www.youtube.com/watch?v=D5AsGZM5Poo
A user guide for Review Link can be found here: http://www.scribd.com/doc/166869008/How-to-Use-Review-Link
8. About Review Concierge
Review Concierge is a San Diego based company that helps doctors protect their reputation online. We do three
things: 1) scan the web for reviews; 2) fix reviews by responding or requesting removal; 3) intelligently direct
patients to write reviews where you need them.
Review Concierge serves 320,000 doctors. To schedule an appointment with your Review Concierge to integrate
ReviewLink into RevenueWell or (any other office process or system), please call us at 1-866-407-6020.
Review Concierge
9707 Waples St
San Diego, CA 92121
866-407-6020
concierge@reviewconcierge.com
http://reviewconcierge.com
* RevenueWell is a trademark of RevenueWell Systems, LLC (http://www.revenuewell.com/). The use of their name in this
document does not constitute an endorsement, recommendation, or favoring between Review Concierge and RevenueWell
Systems, LLC.