1. Randy DuranRandy Duran
PresentationPresentation
Customer Service RepresentativeCustomer Service Representative

2. Randy Duran
Mobile Disc Jockey:
Provide Musical entertainment
for various events, Cross-trained
and provided back-up for other
customer's needs.
Serve as a reliable Customer
Care for a Mobile Disc Jockey
Company, Providing entertainment
and maintaining customer service
throughout the business.
Customer Service Skills:
Excellent communicator with
5+ years’ experience working in a
demanding call center
environment as a customer
service representative, with
30 WPM, Excellent
Communication skills, and
Microsoft Windows Proficient
Internet, outlook express. and
most of all a great creative
problem solver.

3. Professionally processed 80+ calls per day, providing
information and service to ensure customer satisfaction.