Recruitment Process Outsourcing (RPO) is a mature business model in Western markets that involves outsourcing recruitment processes to specialist agencies. A typical RPO service covers 74 processes across 7 master processes. RPO aims to improve hiring manager productivity by having an RPO program office manage all interactions with agencies and clients. Costs include fixed costs based on infrastructure and staffing needs, and variable transaction costs that are optimized due to higher transaction volumes over time guided by a strict service level agreement. Savings of 15-20% in recruitment costs are estimated through streamlining hiring processes across client divisions and reducing acquisition costs while optimizing service quality.

1. Recruitment Process Outsourcing

2. Closer Look
 RPO an accepted & mature business model in the West
 A typical RPO service includes 7 major master processes, covering a
total of 74 processes
RPO Approach
• RPO Programme offices manages all interactions with agencies and
hiring parties- hiring managers improve their productivity.
• Cost consist of two elements:
• fixed cost- (People/Infrastructure)- based on business needs
• Variable Cost - Transaction cost optimised due to higher transaction
over time
• The above would be guided by a strict SLA agreed .
• Savings in the range of 15% to 20% in cost of acquisition
• envisaged

3. Deliverables
 The streamlining of the Hiring process across various
divisions, units of the Client
 The reduction in manpower acquisition costs, whilst
optimizing service quality
 Uniform Technology platform to improve efficiencies in the
hiring process and help in enhanced management reporting
 To deliver the capability, via the credentials of the “Best in
class technology”

5. Benefits of RPO
Reduced Spend Process Optimization Compliance Assurance
 Budgets Enforced
 Managed
Rates/Markup
 Eliminate Off-
Contract Spend
 Overtime Controls
 Real-time Spend
Lockdown
 Automated
workflows
streamline
procurement
cycle times
 Supplier
Connectivity
 Efficiency through
process
standardization
 Automated
Monitoring
for company &
regulatory
compliance:
 SLAs, Contracts,
SOWs
 Regulatory & Legal
 Budget Accountability
 Contract Performance
 Supplier Performance

6. Hope this helps …….
All the Best
Sangeeta