32. holy new people!
Conroy Whitney - Ruby on Rails Developer
Joseph Rishe - Marketing Financial Analyst
Nina Lorusso - Industrial Designer
Nicholas Oxley - Mechanical Engineer
Christopher Tran - Community Ambassador
Andrew Erlick - Invention Ambassador
Kristen Shaw - Media Producer
Craig Williams - Senior Graphic Designer
Courtney Theese - Invention Ambassador
Gregory Lou - Tech Product Manager
Zhannah Schonfeld - Tech UI/UX
Samantha Engler - Sales Coordinator
Jamie Yandolino - PR
Julia Verplank - Account Manager
Greg VanHorn - Invention Ambassador
Matt Flemming - Part Time Community Liaison
Justin Lackey - Junior Graphic Designer
33. open positions:
Community:
- Head of Community
- Community Ambassador (x2)
Head of Product Licensing
Finance:
- Controller
Creative:
- Photoshop Expert
- Renderer
- Photo & Video Star
- Junior Graphic Designer (x2)
- Packaging Designer
Tech:
- Front End Developer
- UI/Interaction Designer
- Ruby on Rails Web Developer (x2)
38. adios, america!
Canada Singapore New:
UK Malaysia Finland
Mexico Indonesia Russia
Ireland Philippines Brazil
Germany Vietnam
Switzerland Thailand In Progress:
Czech Republic Australia China
Netherlands Kuwait South Africa
Denmark Israel Argentina
Sweden Saudi Arabia Spain
Norway Hong Kong France
Italy Taiwan
Portugal India
Japan Turkey
South Korea Dubai
30+ countries!
60. volume:
-66% increase in Q3 from beginning of 2011
response time:
-45% of cases receive a response within 2 hours
-70% cases are answered within 24 hours
who:
71% of people reaching out are inventors
61. service volume by month
email phone support forum total
9000
7875
6750
5625
4500
3375
2250
1125
0
jan mar may july sept
62. service volume by quarter
email phone support forum total
q1
q2
q3
0 2500 5000 7500 10000 12500 15000 17500 20000
63. 0-2 hrs 2-8 hrs 8-24 hrs over 24 hrs
3000
2625
2250
1875
1500
1125
750
375
0
jan mar may july sept
68. since we last spoke:
• The New York Times
• The NY Daily News
• The NY Post
• Associated Press
• Reuters
• Cover of Entrepreneur Magazine
69. upcoming press:
• Martha Stewart Living: September featuring Pivot Power (C. 2,060,304)
• Men’s Journal: September featuring Pivot Power (C. 500,000)
• In Style: October featuring Pivot Power (C.1,713,800)
• PC World: November featuring Pivot Power (C. 3,221,749)
• This Old House: November featuring Pivot Power (C. 966,305)
• Southern Living: December featuring Switch (C. 2,830,179)
• Family Circle: December featuring Switch (C. 3,816,350)
• In Style: December featuring Switch (C. 1,713,800)
• Vanity Fair : December featuring Switch (C. 1,227,707)
70. upcoming press:
• CBS Early Show – October 1st - Ben will be featuring Quirky products on national morning news
talk show with 1.6 million viewers. Products to be features include : Ventu, Solo, Pivot Power,
Kosuko, Broom Groomer, Verseur, Tether, Thor, Portion and Apri.
• Rachael Ray Show – The winner of this weeks brief will be invited in studio to the Rachael Ray
Show on October 12th and crowned the next Quirky Inventor on National Television. The show has
2.6 million daily viewers making it one of the highest rated daytime shows.
• CNN – Quirky and Ben will be featured on CNN on Saturday October 15th as part of their
• Start Small Think Big Series. Segment will broadcast on CNN and HLN nationwide.
• DIY Network – Plug Hub and Pivot Power will be featured in a new series called “I Want That” on
the DIY Network that features cool products in cool homes. DIY has an average of 830,000 viewers
per show.. Segment will air in October
• CNBC –Quirky will be featured as an “In The Making” business story on CNBC’s show , How I
made My Millions. The show will be broadcast nationally and internationally. CNBC has 390 million
viewers worldwide.
72. DO:
Promote sales of quirky products on websites, twitter, facebook, etc
DON'T:
not ok to use quirky brand to attract attention or to give impression of affiliation or endorsement
a) no use of "quirky" in domain names, twitter account names, facebook page names, etc.
b) no use of quirky stylized branding (logos) in domain names, twitter account names, facebook page names, etc.
c) no use of quirky developed content (images, videos, graphics, etc) in domain names, twitter account names,
facebook page names, etc.
d) no statement of authorization or endorsement by, or affiliation with, quirky
116. • Help new inventors navigate the quirky world.
• Tell Sundance what you think of the show!
• Vote for us on BusinessWeek!
• Rock the Social Sales
• Keep talking to us.