Breakout session 2. Increase public and staff awareness of fuel poverty /cold weather awareness training
• Cliff Duff, Housing Projects Manager, Regeneration and Local Services, Durham County Council
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C duff fuel poverty workshop presentation 1.3.17 v1
1. Warm Homes Campaign
&
Warm and Healthy Homes Project
7th
March 2017
Cliff Duff - Housing Project Manager
Sue Carr - Housing Regeneration Officer
Durham County Council
2. What is fuel poverty
£1, 2 3 8
• Average domestic energy bill
• Fuel poor households spend £1,000 a year more on
energy to heat their home
4. Size of the Problem
• County Durham has 239,000 houses
• 4th
largest LA area in England
• Estimated 28,700 households in fuel
poverty (12.2%)
• Up to 33.9% in off gas rural areas
5. Assistance Available
• Warm up North
• Energy Company schemes
• Warm Homes Discount
• Priority Register
• Energy debt advice
• Income maximization schemes
6. Warm Homes Campaign
• Raise awareness of fuel poverty grants
• Provide scheme credibility and confidence
• Countywide promotions of local and national
schemes
• 900 local community venues countywide
• Targeted mail outs to low income households
• Referrals from DCC Services and external partners
eg. Welfare Rights, Age UK, CA, Fire and Rescue
Service, East Durham Trust, Managing Money Better
7. Barriers
• “What’s the catch”, “It’s charity”, “I can
manage”
• Are schemes genuine?
• Bad experiences with energy providers
• Tele-canvassing and cold calling
• Large geographical area covered by County
Durham
• Hard to find households
8. Enablers
•Drawing on the strengths of existing partnerships to
make contact with fuel poor households
•Providing help and support
•Word of mouth
•Independent, trusted advice
•Local agencies to assist local people
•Local expert knowledge about the needs of local
communities
•Local messages out to local residents
10. Warm and Healthy Homes Project
• Households with ill health living in cold damp
home
• Warmer homes to help reduce cold ill health
and excess winter deaths
• New central heating
• Fuel debt advice, fire safety checks, income
maximization, fuel tariff advice
11. Warm and Healthy Homes Project
• 300 referrals received, 116 households
assisted with new central heating boilers
• Joint working with DDES Clinical
Commissioning Group
• Award in 2016 from national fuel poverty
charity (NEA) for the CCG Warm Homes
Champion Bob Adamson
13. Barriers & Enablers
• New area of working with Health Providers
• Large number of front line health practitioners
• Training and briefing sessions
• Bespoke referral card system
• Promotion to health staff via CCG newsletter