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The Basics of Mobile
Payments
Pragati Ogal Rai
Mobile Technology Evangelist, PayPal
@PayPalDev @pragatiogal
Agenda
• Journey of Payments
• Current Landscape
• Mobile Payments Use Cases
• Emerging Trends in Mobile Payments
Journey of Payments
Food & Grains
Ancient Indian and Roman Coins
500 Cash 1269-
1365
Emperor Kublai KhanFirst Diners Club credit cards were given out in 1950
Founded in 1998, PayPal allows payments and
money transfers through the Internet
Logos!
PayPal processed $14 billion in mobile payment volume in 2012 –
more than 3 times the mobile payment volume of $4 billion it
processed in 2011.
In 2012, eBay generated $13 billion through mobile devices, an
overall increase of 120% from 2011. eBay expects to transact $20
billion in 2013.
http://www.forbes.com/
On Black Friday and Cyber Monday mobile commerce volume via eBay mobile in the
U.S. more than doubled compared to 2011. http://www.digitaltrends.com/
Current
Landscape
Infrastructure
Clients Merchants
Mobile Payments Ecosystem
S
e
c
u
r
i
t
y
What are Mobile Payments?
• Consumer uses a mobile device
• Merchant uses a mobile device
• Both consumer & merchant use a mobile device
How do you define mobile payments?
Remote Mobile Payments
• Send and request money
• SMS based payments
• Mobile banking
• Application/ Browser based payments
• Carrier Billing
Fahad.com
Proximity Mobile Payments
• Barcode Scanning
• Point of Sale
• NFC
• Bluetooth
• RFID
• Accelerometer
Wikepedia.org
Your Definition of Mobile Payments
What does a Merchant want?
• Quick, easy, hassle free
• Security compliance
• Fraud prevention systems
• Current and up to date system
• Reliable
• Pricing
What does a Consumer want?
• Fast
• Secure
• Easy
• Choice of payment providers
Use Cases
• Fundraising for schools, non-profits
• Check out for lower fees
• Accept payments anywhere
• Not restricted to one payment type
• Easy to implements
Donations
Content & Digital goods
• Games, media, content
• In-context, less clicks payments
• Low fees for both small and large
transactions
• One-time micropayments, pay-as-
you-go, and subscription models
• International markets
Payment Gateway
• Process major credit cards
• Hosted or customizable
• Any merchant account, processor or
cart
• Sandbox environment, dev tools
• Bill Me Later option
• Small and large transactions
• Advanced fraud protection
• 24x7 customer support
• Scalable
• International markets
Shopping Cart
• Multiple selections
• View shipping, taxes, other costs
• Quick setup
• Integrated payments
• Integrated social media
• Advanced fraud protection
• 24x7 customer support
• Scalable
• International markets
www.cartkeeper.com
Online Invoicing
• Create and email invoices
• Click a payment
• Professional looking templates
• Customizable
• Send invoices from phone
• Manage invoices
• Quick transfers
Mobile Point of Sale
• Accept cards, checks, invoices,
cash
• Clear pricing
• Quick access to funds
• Customer support
• Connect multiple readers
• Global solution
Mobile Point of Sale
PayPal’s chip and pin solution
Commerce Identity
• Single sign-on
• Enter and update billing and
shipping information once
• Security and privacy
• Reporting and analytics
Development Phases
Create Sandbox
account
Get API
credentials
Design, build &
test application
Submit for
approval*
GO LIVE
Biggest Challenge?
Security
Security Issues
Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
http://mollythewally.blogspot.com/
http://mollythewally.blogspot.com/
Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
PCI Standard Council
• Independent organization
• Develop common set of payment standards
• PCI-DSS v2.0
• PCA-DSS
• PCI-PTN
• PCI-P2PE
Emerging
Trends….
Mobile Payments are Here to Stay
"We expect global mobile transaction volume and value to
average 42 percent annual growth between 2011 and 2016, and
we are forecasting a market worth $617 billion with 448 million
users by 2016,"
Sandy Shen, research director at Gartner, May 2012
M-payments is a Global Phenomenon
In Q4 2012, 60% of eBay’s mobile purchases came from outside the U.S
www.centives.net
PayPal’s international business accounted for more than half of total revenue in 2012
M-payments is a Global Phenomenon
http://pritamkabe.wordpress.com
M-pesa Chipknip GeldKarte Royal Canadian Mint
Mobile brings New Use Cases
Promotions
&
coupons
Location-based services
In-store
research
Self-scanning &
self-checkout
Global Social Commerce
Loyalty
Online Commerce
Mobile Wallet
Shopping Lists
Changing Form of Payments
• Money becomes more abstract
• Digital goods
• Anonymous payments: Bitcoin
Less cash society Cashless society
Increased Collaboration among Mobile Payment
Stakeholders
Improvements in Payment Security
• Consumer awareness
• Improved device security
• Newer authentication techniques
• Evolving security standards like PCI Security Standards
Summary
• Mobile payments are here to stay
• Define what mobile means to your business
• Think beyond the hype
• Security, trust, and safety is of paramount importance
developer@paypal.com
@PayPalDev @pragatiogal
http://www.slideshare.net/pragatiogal
Thank you!

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The basics of mobile payments

  • 1. The Basics of Mobile Payments Pragati Ogal Rai Mobile Technology Evangelist, PayPal @PayPalDev @pragatiogal
  • 2. Agenda • Journey of Payments • Current Landscape • Mobile Payments Use Cases • Emerging Trends in Mobile Payments
  • 4. Food & Grains Ancient Indian and Roman Coins 500 Cash 1269- 1365 Emperor Kublai KhanFirst Diners Club credit cards were given out in 1950
  • 5. Founded in 1998, PayPal allows payments and money transfers through the Internet
  • 6. Logos! PayPal processed $14 billion in mobile payment volume in 2012 – more than 3 times the mobile payment volume of $4 billion it processed in 2011. In 2012, eBay generated $13 billion through mobile devices, an overall increase of 120% from 2011. eBay expects to transact $20 billion in 2013.
  • 8. On Black Friday and Cyber Monday mobile commerce volume via eBay mobile in the U.S. more than doubled compared to 2011. http://www.digitaltrends.com/
  • 11. What are Mobile Payments? • Consumer uses a mobile device • Merchant uses a mobile device • Both consumer & merchant use a mobile device How do you define mobile payments?
  • 12. Remote Mobile Payments • Send and request money • SMS based payments • Mobile banking • Application/ Browser based payments • Carrier Billing Fahad.com
  • 13. Proximity Mobile Payments • Barcode Scanning • Point of Sale • NFC • Bluetooth • RFID • Accelerometer Wikepedia.org
  • 14. Your Definition of Mobile Payments What does a Merchant want? • Quick, easy, hassle free • Security compliance • Fraud prevention systems • Current and up to date system • Reliable • Pricing What does a Consumer want? • Fast • Secure • Easy • Choice of payment providers
  • 16. • Fundraising for schools, non-profits • Check out for lower fees • Accept payments anywhere • Not restricted to one payment type • Easy to implements Donations
  • 17. Content & Digital goods • Games, media, content • In-context, less clicks payments • Low fees for both small and large transactions • One-time micropayments, pay-as- you-go, and subscription models • International markets
  • 18. Payment Gateway • Process major credit cards • Hosted or customizable • Any merchant account, processor or cart • Sandbox environment, dev tools • Bill Me Later option • Small and large transactions • Advanced fraud protection • 24x7 customer support • Scalable • International markets
  • 19. Shopping Cart • Multiple selections • View shipping, taxes, other costs • Quick setup • Integrated payments • Integrated social media • Advanced fraud protection • 24x7 customer support • Scalable • International markets www.cartkeeper.com
  • 20. Online Invoicing • Create and email invoices • Click a payment • Professional looking templates • Customizable • Send invoices from phone • Manage invoices • Quick transfers
  • 21. Mobile Point of Sale • Accept cards, checks, invoices, cash • Clear pricing • Quick access to funds • Customer support • Connect multiple readers • Global solution
  • 22. Mobile Point of Sale PayPal’s chip and pin solution
  • 23. Commerce Identity • Single sign-on • Enter and update billing and shipping information once • Security and privacy • Reporting and analytics
  • 24. Development Phases Create Sandbox account Get API credentials Design, build & test application Submit for approval* GO LIVE
  • 26. Security Issues Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards http://mollythewally.blogspot.com/
  • 27. http://mollythewally.blogspot.com/ Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
  • 28. PCI Standard Council • Independent organization • Develop common set of payment standards • PCI-DSS v2.0 • PCA-DSS • PCI-PTN • PCI-P2PE
  • 30. Mobile Payments are Here to Stay "We expect global mobile transaction volume and value to average 42 percent annual growth between 2011 and 2016, and we are forecasting a market worth $617 billion with 448 million users by 2016," Sandy Shen, research director at Gartner, May 2012
  • 31. M-payments is a Global Phenomenon In Q4 2012, 60% of eBay’s mobile purchases came from outside the U.S www.centives.net PayPal’s international business accounted for more than half of total revenue in 2012
  • 32. M-payments is a Global Phenomenon http://pritamkabe.wordpress.com M-pesa Chipknip GeldKarte Royal Canadian Mint
  • 33. Mobile brings New Use Cases Promotions & coupons Location-based services In-store research Self-scanning & self-checkout Global Social Commerce Loyalty Online Commerce Mobile Wallet Shopping Lists
  • 34. Changing Form of Payments • Money becomes more abstract • Digital goods • Anonymous payments: Bitcoin Less cash society Cashless society
  • 35. Increased Collaboration among Mobile Payment Stakeholders
  • 36. Improvements in Payment Security • Consumer awareness • Improved device security • Newer authentication techniques • Evolving security standards like PCI Security Standards
  • 37. Summary • Mobile payments are here to stay • Define what mobile means to your business • Think beyond the hype • Security, trust, and safety is of paramount importance
  • 38.

Editor's Notes

  1. Barcodes are used for two purposes: generating communication for payment and loading prepaid gift cards into wallet.
  2. Build and maintain a secure networkMaintain vulnerability management programImplement strong access control measuresProtect cardholder dataRegularly test and monitor networksMaintain an InfoSec policy
  3. The way consumers are shopping is changing. The adoption of smart phones are allowing consumers to control how, when, and where they shop. Consumers have more leverage.