Arvind saw an advertisement in the Times of India about an electronics sale by Rajson Electronics Company from December 5-10. He writes a letter asking for more details about the sale such as what items will be on sale, if they are new or old, the discount rates, sale timings, quality checks on items, payment methods accepted, and return/exchange policies for faulty items. He provides his contact information and requests a prompt reply so he can decide what to purchase.

1. ENQUIRY LETTER
FORMAT
WORD LIMIT –
120 – 150
WORDS

2. You are Arvind living at 21, Frontier Lane,
Noida. You came across an advertisement in
‘Times of India’ on 1 December 2020 about
the sale of electronic items by the Rajson
Electronics Company. Write a letter to the
manager of the electronics company asking
about the details of the sale. 120 – 150 words.

3. 21, Frontier Lane
1 December 2020
The Manager
Rajson Electronics Company
Noida
Noida
Dear Sir / Madam
Subject : Enquiry about the Electronics Sale

4. in a pamphlet which appeared in ‘Times of India’ dated 1st
December 2020. Your shop is one of the best in Noida. On seeing
advertisement I was instantly interested in it. You see I have
recently shifted to Noida and need some electronic items for the
house.
Your company has put up a sale of electronic items from
5th December to 10th December. I would like to know what kind
I live in Noida. I came across the advertisement of your company
of electronic items will be put up on sale. Do tell whether the
items put on sale are old or new ones. I would also like to know
about the discount you are giving on these items. Could you be

5. kind enough to tell if the discount offered is same on all the
items or for different electronic items the discount is different.
I further need to know about the timings of the sale as it is not
mentioned in the pamphlet. Many a time the items in the sale
are faulty, I am interested in knowing if you do some quality
test of the items before the customer or do you give a demo of
the working of the bought item. Another query that I have is
with regard to the payment of the bought item. Be kind enough
to inform whether the payment will be accepted by card as I am
unable to do payment in cash. The most important thing that I
need to know is about the policy of returning the item if found
faulty. Kindly tell the time within which the faulty item can be

6. either returned or exchanged.
Yours sincerely
Arvind
I hope that the queries I have asked above will be
answered as early as possible. If you need to contact
me, my number is xxxxxx2345. You are once again
requested to send the details the earliest so that I
can decide upon the items I wish to buy from you.
Hoping for a positive reply from you.