How To Avoid Crappy HR Software Contracts - William Tincup

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How To Avoid Crappy HR Software Contracts - William Tincup

  1. 1. How to Avoid Crappy HR Software Contracts William Tincup, SPHR
  2. 2. Situation Overview <ul><li>We don’t negotiate software contracts all that often </li></ul><ul><li>Most contracts are provided by the vendors </li></ul><ul><li>We’re at a disadvantage </li></ul>
  3. 3. 10 Things To Consider... <ul><li>Data </li></ul><ul><li>Renewals </li></ul><ul><li>Price </li></ul><ul><li>Termination </li></ul><ul><li>Exit </li></ul><ul><li>Training </li></ul><ul><li>SLA </li></ul><ul><li>Hours </li></ul><ul><li>Adoption </li></ul><ul><li>Maintenance </li></ul>
  4. 4. Data <ul><li>Does your contract state who owns the data? </li></ul>
  5. 5. Renewals <ul><li>Does your contract automatically renew? </li></ul>
  6. 6. Price <ul><li>Does your contract guarantee that prices will not be increased? </li></ul>
  7. 7. Termination <ul><li>Does your contract state that you can get out in 30 days or less? </li></ul>
  8. 8. Exit <ul><li>Does your contract stipulate the process for a graceful exit? </li></ul>
  9. 9. Training <ul><li>Does your contract include training all users? </li></ul>
  10. 10. SLA <ul><li>Does your contract penalize the vendor for missing goals? </li></ul>
  11. 11. Hours <ul><li>Does your contract contain variable consulting hours? </li></ul>
  12. 12. Adoption <ul><li>Does your contract include budget for incentive programs to drive user adoption? </li></ul>
  13. 13. Maintenance <ul><li>Does your contract include caps on maintenance fees? </li></ul>
  14. 14. Remember… <ul><li>&quot;a feature is not a feature unless users use said feature&quot; </li></ul>
  15. 15. Feedback & Thank You <ul><li>William Tincup, SPHR </li></ul><ul><li>Tincup & Co. </li></ul><ul><li>Email = william@tincup.com </li></ul><ul><li>Website = http://www.tincup.com </li></ul><ul><li>Mobile = 469-371-7050 </li></ul><ul><li>LinkedIn = http://www.linkedin.com/in/tincup </li></ul><ul><li>Twitter = http://twitter.com/williamtincup </li></ul><ul><li>Facebook = http://www.facebook.com/tincup </li></ul><ul><li>Skype = williamtincup </li></ul>

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