IT contact information

1. Bill Schleifer
Information Technology
Wednesday, February 14, 2018
What’s Up With Information
Technology?

2. Who is IT?
•Four Main Areas
– Network Operations
– Management Information Systems
– Instructional Technology
– Academic Computing Center

3. Network Operations
• Marie McMullen – Director
• David Bedard – Telecom., AV, Infrastructure
• Josh Senecal – Computer Admin, Heartland
• Kevin Anctil – Computer Admin
• Michelle McSmith – Web Specialist
• Amy DeRoche – Office Manager
• < vacant > - Web Specialist

4. Network Operations
•Hardware and Software
– Data Center
• Servers
• Email
• Database Applications
• Backup
– Desktop
• Computer Workstations
• IT Support

5. Network Operations
•Networking
– Wired Network
– Wireless Network
– Security Services
• Network Access Controller
• Firewalls
– Virtual Private Network

6. Network Operations
•Telephone Services
•Audio/Visual Services
•Campus Infrastructure

7. Network Operations
Initiatives 2013 and ongoing
•Redundant Data Center
(STH and Adrienne Hall)
•Server Virtualization
(More bang for the buck)
•Virtual Desktop Initiative
(VDI)

8. Management Information Systems
•Peter Macdonald – Director, MIS
•Georgie Barry – Manager, Admin Systems
•Karen Burie – Manager, CAMS
•< vacant > - Application Support Specialist,
Database Reports

9. Management Information Systems
•CAMS
– Enterprise – Student Information System
– Student Portal – My Riv
– Faculty Portal – eFaculty

10. Management Information Systems
•Great Plains
– Integrated Client Server Financial System
– HR
– Payroll
– Account Payable
– General Ledger

11. Management Information Systems
•Reporting
– CAMS
(currently there are 4,802 report files !
Some are custom variations, some are one
time reports, some are used daily !)
• Admissions
• Registrar
• Housing
• Development
• Billing
– Great Plains
• FRx (financial reporting)
• FRx Web (budget reports)

12. Management Information Systems
• PowerFaids – Financial Aid
– NetPartner Student
• Tutor Trac
• Advsior Trac
• Online Application
• SharePoint Applications

13. Management Information Systems
Initiatives 2013 and ongoing
• Time Matrix
• E-Req

14. Management Information Systems
Initiatives 2013 and ongoing
• CAMS Business Intelligence
• Module
• Move From Crystal Reports
to Microsoft SQL Reporting
Services

15. Instructional Technology
•Chris Parent – Manager
– Blackboard (but not for long!)
– Canvas
• Training
• Management
– Supervise Students – IT Desk in the Library

16. Academic Computing Center
•Sr. Martha Villeneuve – Director
– Supervises Lab Assistants
– Schedules Computer Classrooms
– Insures functionality of the Computer lab