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PLN9 Security Services Pvt. Ltd.
                       Pvt Ltd
Introduction
The PLN9 team is committed to deliver a consistent level of product and service which is
reliable, safe, innovative & customer driven.

Our protection solution portfolio will enable our discerning clients to control and eradicate risk
in their business environment.

              • To be recognized as the most preferred security service provider to the domestic and
                international clients , by winning their satisfaction.
Our Vision


            • The PLN9 team is committed to deliver a consistent level of product and service which is
              reliable, safe, innovative & customer driven. Our protection solution portfolio will enable
              our discerning clients to control and eradicate risk in their business environment. Our
Our Mission security personnel are best taken care , so that our clients are well served and satisfied.



              • Concern for our People | Business Excellence | Customer Oriented | Integrity |
                Transparency | Courage and Discipline
Our Values
Management
•   Managing Director Ms. Shobha Shandilya has a vast experience of 18 years in HR, Sales & Marketing,
    Corporate Communications, Logistics, Purchasing, Organization Development, Human Resources, on
    Regional and all India basis in various industries including Manned Guarding industry
                                                                                 industry.

•   Director Operations Col. T Saikia, an Alumni of NDA and an Instructor in IMA to train fresh engineering
    graduates, and later served as Black Cat Commando in NSG, has also served corporate, Hyatt Regency
    as chief security officer, wherein he was also involved in providing security to Mr. Richard Armitage Ex
    secretary to foreign affairs US, thereafter he joined DLF as GM Security & Safety of Commercial and
    Retails.

•   Advisory member Mr. Alok Shandilya has a vast industry experience of 25 years . He has headed
    different departments at National level during his tenure with Modi Group.
    His experience in Corporate and Government department adds a value to our company and our core
    team.
    team He has done his Post Graduate Diploma from Indian Institute of Foreign Trade he has been part of
                                                                                Trade,
    many training programs like Total Quality Management and PSS .
About Us
PLN9 is not just into Man Guarding , but a single desk for total security solutions.

We are different as our focus is on stringent selection process and quality training Our
                                                                            training.
team of professionals is able to customize the guarding duties to refine them to the
specific needs of the customer.

We are 100% statutory compliant company, not restricting our pay scales to minimum
wages.

We follow strict norms of recruitment to ensure the laid down educational physical and
                                                              educational,
medical standards for each employee. This is followed by a verification procedure to
obtain comprehensive background check and verify the antecedents of each individual.

We
W are a non‐unionized security group , as our security personnel are b taken care ,
                  i i d         i                  i           l     best k
so that our clients are well served and satisfied.

We not only provide high quality training to our employees, but also carry out on site
            yp         g q     y        g              p y                  y
training of our guards and supervisors on weekly basis to ensure that they develop a
moral bonding with your organization. Fire drills are conducted fortnightly basis.
Range of PLN9 Services

                                                Audit &               Background
Manned Security      Technology Solution      Consultancy
                                                   l                 Verification
                                                                     V ifi ti &
                                               Solutions              Manpower
                                                                       Services
Service Offering –   Service Offering –    Service Offering –
• Managed Security      •Access Control    • Risk Analysis         PAN India Basis
  Services              •Surveillance      • Site surveys/audits
• PSO                    Systems           • Quality Control
• Event Security
               y        •CCTV
                          CCTV               Audits
                                             A dit
• VIP Escorts            Installations
                        •Fire and Safety
                         systems
                        •Boom Barrier
Milestones In A Short Span

                                     On completion of 1st year, we launched PLN9
                                     Training Solutions.
                  2011
       2010                     PLN9 is in the process of getting License
                                under PSARA Act.
2009
                          Active member of CAPSI.

                 We have expanded our operations in
                            p           p
                 Bangalore and Meerut recently.

            PLN9 has presence in Delhi NCR, Rajasthan,
            Kolkata,
            Kolkata Uttar Pradesh, Gujarat & Punjab.
                          Pradesh            Punjab

        Today we are able to deploy guard force of
        450 plus.

   Incorporated on 3rd September, 2009.
PSARA Present Status Haryana




   Link: http://haryanapolice.nic.in/LIST_OF_PRIVATE_SECUIRITY.pdf
PSARA Present Status Delhi
Ensuring Quality at each stage of
      security delivery cycle
             y        y y
                         Recruitment                Training                 Operations


                     • Physical Fitness      • Grooming & Soft         • Vigilance & alertness
                     • Appearance              skills
                                                                       • Well groomed
                     • Qualification         • Multifunctional task      /uniform
Quality Attributes                             delivery
                                                      y
                     • Social Background                               • Situation handling
                       Check                 • Create security
                                               awareness
                     • Overall Smartness
                                             • Reporting systems
                     • Aptitude
                                             • Basic Computer skills


                                             • Progressive testing     • Check list as per
                     • Basic Physical                                    site/post instructions
                       Efficiency Test       • Relegation
                                                                       • Night checklists
                     • Original              • PSARA syllabus
                                                       ll b
Delivery Check         Documentation                                   • Briefings
                                             • Complete 21 day
Mechanism                                      training                • Log books
                     • Police verification
                     • Personal Interviews                             • QRT & Patrolling

                     • Written tests                                   • Reprimand/Penalty
                                                                         systems
                                                                       • Regular feedback from
                                                                         the client
Our Presence
Training Facility
      •Major (Retd) Bikram Singh our training instructor has 42 years of
      combined experience in defense forces and entrepreneurial
      ventures.

      •All our manpower deployed carries the job descriptions for their
      references.

      •Every fortnightly we conduct fire training and evacuations drills on
      site under supervision of our instructors qualified from Nagpur Fire
      Safety College.
      •Disaster management training and immediate medical
      resuscitation training is done once in a quarter for our Supervisors
      and SO’s by qualified personnel's NDMA and from St. John’s
      Hospital.
      Hospital

      •We are in the process of procuring trained sniffer dogs squad for
      deployment in all our sites.
Operations Management


         A well defined organization structure and escalation matrix
         to ensure client focus.

         Incident Response Procedures include reporting to control
         room, rushing RRT’s to the spot, Operation manager on
                ,       g                p , p                 g
         site, evaluation and investigation, mitigation and preventive
         action plan.
          On going Multi‐Tier Supervision with defined frequency
          of regular vigilance at each level from peer vigilance to
          Night Checks by operations department.

          Performance review, Quality Audit, Client feedback, On
          Site training requirement assessment conducted after
          start of service.
Escalation Matrix

                                       DECISION

        DIRECTOR OPERATIONS                                    MD, PLN9



ESCALATED                                                                  RESPONSE
                                            D                              & ACTION

        OPERATIONS MANAGER                                       CLIENT

                                           DAILY




     ASST MANAGER OPERATIONS                              CLIENT REPRESENTATIVE




                                         DAILY



                               SUPERVISOR/ AREA OFFICER
PLN9 Site Taking Up Procedure

                     FORMULATING              SUBMISSION OF SURVEY REPORT /
SITE SURVEY                                   RECOMMENDATIONS
                     SECURITY PLAN / DESIGN



REGULAR REVIEW AND        DEPLOYMENT          SIGNING UP POST & SITE
UPGRADATION PLAN                              INSTRUCTIONS/SLA / AGREEMENT
Value Add

•Rapid Response Team in case of emergency support reaches on time.

•Every SO/Site in charge is provided with cellular phone for
communication.

•Local police liaison.


•Walky Talky will be provided to the guard force.

•One dedicated operation manager.
PLN9 Provides A Distinct Edge

  Security Guard gets the salary for what he is eligible for


  Guard force is motivated through
  .Quarterly rewards on exceptional duty . Whole management
  team support when required


  100% compliant , PF is calculated on 100% of minimum wages


  Wages are transferred in salary accounts, no cash salary except on
  exceptional cases
        i   l

  Invoices submitted to client are supported by all compliance
  documents

  Copy of documents of deployed guards are shared with client for
  reference


  Guard Force is provided with basic security instruction manual
PLN9 Esteemed Clients
PLN9 Esteemed Clients
Thank you

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PLN9 Security Services

  • 1. PLN9 Security Services Pvt. Ltd. Pvt Ltd
  • 2. Introduction The PLN9 team is committed to deliver a consistent level of product and service which is reliable, safe, innovative & customer driven. Our protection solution portfolio will enable our discerning clients to control and eradicate risk in their business environment. • To be recognized as the most preferred security service provider to the domestic and international clients , by winning their satisfaction. Our Vision • The PLN9 team is committed to deliver a consistent level of product and service which is reliable, safe, innovative & customer driven. Our protection solution portfolio will enable our discerning clients to control and eradicate risk in their business environment. Our Our Mission security personnel are best taken care , so that our clients are well served and satisfied. • Concern for our People | Business Excellence | Customer Oriented | Integrity | Transparency | Courage and Discipline Our Values
  • 3. Management • Managing Director Ms. Shobha Shandilya has a vast experience of 18 years in HR, Sales & Marketing, Corporate Communications, Logistics, Purchasing, Organization Development, Human Resources, on Regional and all India basis in various industries including Manned Guarding industry industry. • Director Operations Col. T Saikia, an Alumni of NDA and an Instructor in IMA to train fresh engineering graduates, and later served as Black Cat Commando in NSG, has also served corporate, Hyatt Regency as chief security officer, wherein he was also involved in providing security to Mr. Richard Armitage Ex secretary to foreign affairs US, thereafter he joined DLF as GM Security & Safety of Commercial and Retails. • Advisory member Mr. Alok Shandilya has a vast industry experience of 25 years . He has headed different departments at National level during his tenure with Modi Group. His experience in Corporate and Government department adds a value to our company and our core team. team He has done his Post Graduate Diploma from Indian Institute of Foreign Trade he has been part of Trade, many training programs like Total Quality Management and PSS .
  • 4. About Us PLN9 is not just into Man Guarding , but a single desk for total security solutions. We are different as our focus is on stringent selection process and quality training Our training. team of professionals is able to customize the guarding duties to refine them to the specific needs of the customer. We are 100% statutory compliant company, not restricting our pay scales to minimum wages. We follow strict norms of recruitment to ensure the laid down educational physical and educational, medical standards for each employee. This is followed by a verification procedure to obtain comprehensive background check and verify the antecedents of each individual. We W are a non‐unionized security group , as our security personnel are b taken care , i i d i i l best k so that our clients are well served and satisfied. We not only provide high quality training to our employees, but also carry out on site yp g q y g p y y training of our guards and supervisors on weekly basis to ensure that they develop a moral bonding with your organization. Fire drills are conducted fortnightly basis.
  • 5. Range of PLN9 Services Audit & Background Manned Security Technology Solution Consultancy l Verification V ifi ti & Solutions Manpower Services Service Offering – Service Offering – Service Offering – • Managed Security •Access Control • Risk Analysis PAN India Basis Services •Surveillance • Site surveys/audits • PSO Systems • Quality Control • Event Security y •CCTV CCTV Audits A dit • VIP Escorts Installations •Fire and Safety systems •Boom Barrier
  • 6. Milestones In A Short Span On completion of 1st year, we launched PLN9 Training Solutions. 2011 2010 PLN9 is in the process of getting License under PSARA Act. 2009 Active member of CAPSI. We have expanded our operations in p p Bangalore and Meerut recently. PLN9 has presence in Delhi NCR, Rajasthan, Kolkata, Kolkata Uttar Pradesh, Gujarat & Punjab. Pradesh Punjab Today we are able to deploy guard force of 450 plus. Incorporated on 3rd September, 2009.
  • 7. PSARA Present Status Haryana Link: http://haryanapolice.nic.in/LIST_OF_PRIVATE_SECUIRITY.pdf
  • 9. Ensuring Quality at each stage of security delivery cycle y y y Recruitment Training Operations • Physical Fitness • Grooming & Soft • Vigilance & alertness • Appearance skills • Well groomed • Qualification • Multifunctional task /uniform Quality Attributes delivery y • Social Background • Situation handling Check • Create security awareness • Overall Smartness • Reporting systems • Aptitude • Basic Computer skills • Progressive testing • Check list as per • Basic Physical site/post instructions Efficiency Test • Relegation • Night checklists • Original • PSARA syllabus ll b Delivery Check Documentation • Briefings • Complete 21 day Mechanism training • Log books • Police verification • Personal Interviews • QRT & Patrolling • Written tests • Reprimand/Penalty systems • Regular feedback from the client
  • 11. Training Facility •Major (Retd) Bikram Singh our training instructor has 42 years of combined experience in defense forces and entrepreneurial ventures. •All our manpower deployed carries the job descriptions for their references. •Every fortnightly we conduct fire training and evacuations drills on site under supervision of our instructors qualified from Nagpur Fire Safety College. •Disaster management training and immediate medical resuscitation training is done once in a quarter for our Supervisors and SO’s by qualified personnel's NDMA and from St. John’s Hospital. Hospital •We are in the process of procuring trained sniffer dogs squad for deployment in all our sites.
  • 12. Operations Management A well defined organization structure and escalation matrix to ensure client focus. Incident Response Procedures include reporting to control room, rushing RRT’s to the spot, Operation manager on , g p , p g site, evaluation and investigation, mitigation and preventive action plan. On going Multi‐Tier Supervision with defined frequency of regular vigilance at each level from peer vigilance to Night Checks by operations department. Performance review, Quality Audit, Client feedback, On Site training requirement assessment conducted after start of service.
  • 13. Escalation Matrix DECISION DIRECTOR OPERATIONS MD, PLN9 ESCALATED RESPONSE D & ACTION OPERATIONS MANAGER CLIENT DAILY ASST MANAGER OPERATIONS CLIENT REPRESENTATIVE DAILY SUPERVISOR/ AREA OFFICER
  • 14. PLN9 Site Taking Up Procedure FORMULATING SUBMISSION OF SURVEY REPORT / SITE SURVEY RECOMMENDATIONS SECURITY PLAN / DESIGN REGULAR REVIEW AND DEPLOYMENT SIGNING UP POST & SITE UPGRADATION PLAN INSTRUCTIONS/SLA / AGREEMENT
  • 15. Value Add •Rapid Response Team in case of emergency support reaches on time. •Every SO/Site in charge is provided with cellular phone for communication. •Local police liaison. •Walky Talky will be provided to the guard force. •One dedicated operation manager.
  • 16. PLN9 Provides A Distinct Edge Security Guard gets the salary for what he is eligible for Guard force is motivated through .Quarterly rewards on exceptional duty . Whole management team support when required 100% compliant , PF is calculated on 100% of minimum wages Wages are transferred in salary accounts, no cash salary except on exceptional cases i l Invoices submitted to client are supported by all compliance documents Copy of documents of deployed guards are shared with client for reference Guard Force is provided with basic security instruction manual