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Malcolm Deery, Programmed Group, presents at the OHS Leaders Summit


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Malcolm Deery, Programmed Group, presents at the OHS Leaders Summit

  1. 1. Our JourneyTo Zero HarmOHS Leaders SummitNoosaFebruary 2013
  2. 2. Diversity of safety culture / expectations >$1,400,000,000 sales >10,000 employees >1,000 contract sites >100 offices Caption
  3. 3. Operational challenges Tell us about – A bad day at work A good day at work
  4. 4. Behaviour - Definition“What we do OR What we don’t do” - Organisationally Managerially / Supervisory Individually
  5. 5. Business Imperatives Cost QualityDelays Equipment Reliability Customers Safety
  6. 6. First of the Equals
  7. 7. Incident - Definition An Unplanned Event that results in or could have resulted in: An injury Damage to product and / or equipment Loss of product A delay or other loss that impacts on the customer ….a negative
  8. 8. PropositionUnsafe work practices are inefficient!
  9. 9. Incident Probability Slips due to moisture, falls, rolls Fatality and hits the back of his skull 1 and dies. Slips due to moisture, falls, 30 Lost Time breaks his arm Medical Slips due to moisture, falls and 300 Treatment sprains his ankle First Aid Slips whilst climbing on the 3,000 Near Miss truck, bruises his leg on the framework Person climbs onto a truck 30,000 Unsafe Acts rather than using correct & Conditions height access equipment
  10. 10. Beliefs Working safely is a condition of employment Employee involvement is essential All injuries are preventable Caption I will get the level of safety I demonstrate I want
  11. 11. Operational challenges Characterised by - A bad day at work – Unplanned A good day at work – To Plan
  12. 12. Our Culture Designing our Future Stories Symbols Rituals & Power Routines Structures Control Organisational Systems Structures
  13. 13. Our Culture Designing our Future Stories Symbols To be a leading provider of staffing, Rituals & maintenance Power Routines and project services Structures “without injury” Control Organisational Systems Structures
  14. 14. Our Culture Designing our Future • Finding people doing things right• Good news newsletters to customers • Senior managers publicly talking safety and• PRG Safety Alerts phoning injured employees• Celebrating safety improvement• Feedback from investigations shared Stories Symbols • Good house-keeping – 5 S • The goal of Zero Harm• Cross divisional safety stories shared • Value alignment with customers• Values & Beliefs stories • A value for people• Improved customer safety stories • Commitment statements• Ongoing Improvements To be a leading provider• Learning’s – External & Internal adopted• Uncluttered communication of staffing, • Relationships with customers, suppliers, contractors, unions, maintenance and Insurers, legal counsel....• Use of facts & data• Tool Box talks – site inspections Rituals & project services Power • Relationships with regulators • Relationships with communities• Lead by example• Safety pauses Routines “without injury” Structures• Safety conversations• Non injury data responded too • Manager & Supervisor skills &• Mentoring / Role models / Coaching competence• Selection, Induction & • Strong Group functions on-boarding is rigorous • Role & skills of Safety team to• Successes celebrated mentor and influence Control Organisational • Succession Planning • Safety written into PDs and• Standardised reporting platform Systems Structures performance reviews• Planned training • Line of sight reviews• Competency of work group• Off the job safety• Use of both Lag & Lead measures• Executive Safety Leadership team• External certification - Audits• Health programs• Operational Reviews
  15. 15. Safety excellence is a discipline DO IT RIGHT