1. Adres: Acıbadem /ISTANBUL Mobile: +90 555 634 15 68
E-Mail: ipekturcan@gmail.com
İpek TÜRCAN
Professional Experience
• TURKCELL İletişim Hizmetleri A.Ş. / Consultancy
14 June 2011– …
TSFA/ Turkcell Sales Force Automation - Analyst
Mobil SFA - (Analysis Phase Lead/APL)
Senior CRM Analyst - CRM & BIS CAPABILITIES
• Leading analysis phase end to and prepare consolidated analysis
documents.
• Collecting requirements from Business Department.
• Understanding and converting customer requirements into
business & technical requirements.
• Providing detailed analysis for technical and functional impacts
of applicable solutions and approaches to respond to needs and
providing recommendations to business units.
• Participating in IT/Company projects as a Business Analyst or
FT/Project Manager.
• Interacting effectively with IT and business users and managing
external vendors.
• Coordinating planning and implementing actions with the other
IT units in order to improve customer satisfaction.
• Assisting technical teams during development phase.
• Creating and executing test cases end to end to ensure that the
application or technical environment meets the requirements.
(technical, functional, and user interface)
• Preparing and running test scenarios and coordinating user
acceptance tests.
• Assisting customers during user acceptance phase.(UAT)
2. • YALTES Elektronik A.Ş /THALES NL
May 2010 – 14 June 2011
Navy Research Center Command (Dz.K.K. Araştırma Merkez
Komutanlığı)
Software Test Engineer – G-Class Frigate Modernisation Program
(GENESIS)
• Preparing test design documents for GENESIS Combat
Management System (G-CMS)
• Preparing and performing user interface application test cases.
• Preparing and performing system performance test cases.
• Performing product fabric acceptance test cases (FAT)
• Performing product harbor acceptance test cases (HAT)
• Performing product Site acceptance test cases (SAT)
* 2010-2012 NATO Security Clearance.
• TUBITAK - Marmara Research Center
Information Technologies Institute (National
Cryptology Institute)
07 September 2009 – 30 April 2010 (Project End Date)
Scholarship Student
• Developing Eclipse based software fault prediction plug-in.
• Developing new methods for Software Fault Prediction.
• Performing fault prediction with Cross-Company data.
• TÜSSİDE Process Management Trainee (2010)
• TUBITAK - Marmara Research Center
Information Technologies Institute (National
Cryptology Institute)
09 June 2008 – 29 August 2008
Intern
• Software Fault Prediction with limited or Cross-company data
• Development to Eclipse based software fault prediction plug-in.
• Software Metrics
• Software metrics and Software quality
• Software process and Process enhancement models.
• Capability Maturity Model Integration (CMMI) and processes.
• TÜSSİDE Process Management Trainee (2010)
• Trakya University
September 2009 – 25 December 2009
Student
Bachelor Degree Graduate Project;
Handwritten Character Recognition
• Image Processing
Morphologic Procedures.
3. • Trakya University
02 October 2006 – 25 May 2009
IT Department, part-time student
Web Support
• http://edtuherbarium.trakya.edu.tr/
• Database Creation and web access
• Preparing Trakya University Herbarium web site.
• With this project Trakya University entered World Herbarium
Literature.
Education
2001 September – 2005 June
Istanbul Cagaloglu Anatolian High school
2005 October – 2009 June
Trakya University Computer Engineering
Graduate Program
2009 October – 2012 May
Trakya University Computer Engineering
Post Graduate Program
Foreign Languages
• German (Advance) (Sprach Diplom II/95)
• English (Advance)
• Spanish (Beginner)
Programming Knowledge
Operating Systems:
• Unix (Good)
• Solaris (Good)
• Microsoft Windows (Very
Good)
Programming:
• Pascal (Very Good)
• C (Very Good)
• C++ (Good)
• C# (Good)
• Java (Good)
• Prolog (Very Good)
Scripts:
• Perl (Medium)
• Php (Medium)
• Javascript (Medium)
Matlab (Medium)
MS Visual Studio (Good)
JBuilder (Good)