1. Application of
TQM
for SMEs

2. Where are we?
Are we a traditional Manufacturing company
• Process layouts?
• High Inventory – Inventory considered as Asset?
• Very high setup time?
• Low variety, high volume?
• Big EBQ batch sizes?
• Long Lead time?
• Inward focus not customer focus?
• High manufacturing cost?
• Low Profit margins?

3. What do we need to do immediately
Make it:
• Better
• Cheaper
– In Manufacturing
– New Product Introduction
– Information flow

4. Efficient Manufacturing System
How?
þ Balanced use of people, equipment and material
that gives us the lowest manufacturing cost
þ Lowest manufacturing cost assumes all waste is
eliminated