How to present meny By Jitender Singh

1. Menu Presentation Procedure
Presenting The Menu:-
* Nevergive a dirty menu to a customer, as this would create a bad impression of the
establishment.
* Make sure that all of the menus are facing the right way.
* Make sure that you have enough menus for everyone at the table.
* Wine/Beverage List to be presented first.Inform the guest about the wine /beverage list
1. The F&B Personnel should present the appropriate menus (Beverage /food) and introduces the server
for the table.
Menus should be presented open, from the right side
*Phrase while presenting Menu” May I present the Beverage/ Food menu Mrs./Mr. ……..”
Menu should be presented half open.
*Menu should be presented form right hand side.
*Phrase while presenting menu “This is the beverage/food menu. Mrs. /Mr.………….”.
3. Start with the ladies first, presenting an opened menu to each guest.
4. Daily specials and promotions (weather mentioned on the menu or not) should be mentioned to the
guest upon menu presentation.
(I would like to inform you of our daily specials….”)
5. Let the guest know if there are any items that are not available.
6.Inform the guest about ongoing buffet: your buffet to the guest by saying: May I suggest our (according
to the meal period): Breakfast buffet which consist of …. Luncheon buffet which consist of ….. Dinner
buffet which consist of….
7. During lunch or dinner time present the wine/beverage menu followed by food menu.
8. If the guest seems to be in hurry, ensure that beverage order is taken immediately and offer to take the
food order at that time or return later.