1. C O R P O R A T E P R E S E N T A T I O N 2 0 1 2
2. Gree$ngs
from
the
CEO
Corporate
Informa$on
On
behalf
of
Alpha
Telecom,
I
wish
to
extend
a
warm
welcome
and
thank
Alpha
Telecom
Italia
S.p.A
you
for
your
con<nued
support.
In
the
midst
of
worldwide
economic
uncertainty,
many
companies
are
accelera<ng
their
globalisa<on
efforts
Italy
Offices: Via
Vespasiano,
40
00192
Rome
and
developing
new
business
models
in
pursuit
of
stable
corporate
Via Pomponazzi, 9 20141 Milan
growth.
At
the
same
<me,
advances
in
IT
and
telecommunica<ons
—
T:
+39
06
39730410
including
the
rise
of
smartphones,
tablet
computers
and
cloud
services
F:
+39
06
89280302
—
appear
to
be
heralding
the
arrival
of
a
ubiquitous
compu<ng
era
in
UK
Office:
1, Berkley Street, Mayfair
which
people
can
access
desired
services
anywhere
at
any
<me.
London
W1J 8DJ
T:
+44
(0) 20 34022234
Alpha
Telecom,
adhering
to
its
Vision
2015
business
strategy,
is
striving
F:
+44
(0) 20 70169100
to
become
the
first
choice
of
worldwide
customers
seeking
a
European
Telecoms
services
provider.
Toward
this
end,
we
are
con<nuously
CEO:
Orlando
Taddeo
enhancing
and
expanding
our
networks
and
overall
Telecoms
Established:
April,
2012
infrastructure.
Capital:
300,000
Euros
We
are
also
extending
our
geographical
service
coverage
and
fields
of
Employees:
20
service
in
Europe.
Services:
Mobile
and
Interna<onal
Telecommunica<ons
Services
Provider
Both
now
and
in
the
future,
you
can
depend
upon
Alpha
Telecom
to
Mission
Statement
provide
innova<ve,
reliable
To
simplify
mobile
communica<ons
by
providing
a
smart,
flexible
plagorm,
using
our
services
that
meet
both
customer
demands
and
the
highest
expecta<ons
innova<ve
network
technology
together
with
disrup<ve
technology
enabling
our
of
shareholders.
partners
to
be
more
successful.
We
are
sincerely
dedicated
to
sa<sfying
our
customers’
needs.
Vision
Statement
To
be
Europe’s
most
successful
provider
of
telecommunica<on
services.
Contents
Orlando Taddeo
!
VISION……………………………………………………....
p.
2
CEO GLOBAL
NETWORK
&
INFRASTRUCTURE…...
p.
3
ABOUT……………………………………………………….
p.
5
ALPHA
TELECOM…........................................
p.
9
ALPHA
MOBILE………………………………………....
p.
14
! ALPHA
WHOLESALE……………………………..…...
p.
17
STRENGTH
IN
EUROPE……...……………………….
p.
19
1
2
3. Global
Network
&
Infrastructure
Global
Network
&
Infrastructure
Alpha
Telecom’s
operates
a
unified
global
network
built
• Class
5
IP
based
MSPs
(Mul<
service
plagorms)
on
state
of
the
art
IP
switching
equipment,
mee<ng
the
• SBC
–
Session
Border
Controller
requirements
for
high
availability,
performance
and
• MAS
–
Media
Applica<on
Servers
scalability.
• VOIP
Peering
–
High
capacity
wholesale
plagorm
• Mobile
plagorm
–
MVNO
service
management
• Media
Gateways
-‐
Cisco
/
Dialogic
The
network
is
built
on
the
fore-‐front
of
modern
technology.
These
include
the
adjacent:
TDM
Carrier
Partners
MNO
(Mobile
Network
Mobile
Plagorm
Operator)
Media
Gateways
SBC
MSP
IP
Backbone
VOIP
IP
Virtual
Office
Media
Gateways
Service
Numbers
Conferencing
Calling
Cards
Residen<al
Accounts
VOIP
Peering
Alpha
Direct
Routes
In
addi<on
Alpha
has
direct
interconnects
with
over
100
carrier
partners
providing
voice
services
to
over
170
countries.
3
4
4. About
About
Alpha
Telecom
Established
in
1996,
Alpha
Telecom
developed
into
one
of
Europe's
leading
telecommunica<on
companies.
The brand was acquired by an Italian group at the beginning of 2012.
Alpha
Telecom
has
invested
in
the
research
and
development
of
latest
technology
and
the
interna<onal
supply
of
innova<ve,
high
quality
services..
Alpha
Telecom
has
developed,
even
beqer,
high
quality
interna<onal
calls
at
a
compara<vely
low
price.
Alpha
Telecom
offers
its
customers
a
wide
variety
of
op<ons
for
personal
or
business
use.
Extra
benefits
include
a
saving
of
up
to
85%
on
interna<onal
calls
through
BT
and
Skype*.
Promo<ng
the
new
and
exci<ng
image
which
reflects
the
company's
development,
Alpha
Telecom
is
rebranding
itself
as
a
company
with
a
keen
eye
on
state-‐of-‐the-‐art
technology,
understanding
of
the
importance
of
style
and
image
-‐
but
more
importantly,
how
their
R&D
will
benefit
their
customers
and
the
top
level,
call
quality.
Alpha's
carriers
have
increased
tenfold
and
the
company
ensures
low
rates,
to
an
extensive
range
of
interna<onal
des<na<ons.
Also,
incredible
savings
compared
to
other
call
tariffs.
Alpha
Telecom
will
also
be
launching
loyalty
and
recommenda<on
programmes.
Customers,
their
loyalty,
and
our
responsibility
to
them,
will
be
constantly
reviewed
and
to
ensure
an
ul<mate
customer-‐care-‐service.
Also
as
part
of
the
branding,
alpha
telecom
has
developed
its
new
mascot
-‐
GOGO!
–
which
is
used
in
marke<ng
strategies.
Please
see
adjacent:
5
5. About
Core
Values
Forthright
Open
RespecBul
We
display
confidence
and
asser<veness
-‐
but
without
We
are
open
to
ideas
and
feedback
from
each
other.
We
We
respect
the
individual
and
value
the
diversity,
arrogance
-‐
delivering
solu<ons,
not
problems.
Our
welcome
ques<ons
and
challenges
and
we
are
always
differences
and
unique
contribu<ons
of
every
employee
willingness
to
ques<on
the
status
quo
and
an
unshakable
willing
to
learn
and
to
improve.
We
have
an
appe<te
for
in
our
organisa<on.
We
value
the
contribu<ons
of
passion
in
our
product
drives
us
forward.
We
do
not
shirk
change
and
we
are
willing
to
alter
our
mind-‐set
for
the
everybody
in
our
team
and
we
give
our
best
to
ensure
from
delivering
honest
feedback,
but
we
always
do
this
greater
interest
of
the
business.
Our
leadership
style
the
ongoing
success
of
the
company.
Our
respect
for
with
posi<ve
team
inten<ons.
We
partner
with
the
very
creates
a
climate
where
the
truth
is
heard
and
the
facts
each
other,
our
customers
and
our
partners
is
reflected
best
global
enterprises
and
we
respect,
protect
and
value
are
confronted
as
a
team.
Our
commitment
to
innova<on
in
their
trust
in
our
service.
our
business
and
that
of
our
partners.
We
are
rigorous,
drives
our
entrepreneurial
spirit.
Exploring
new
not
ruthless,
and
we
have
an
unwavering
resolve
to
do
technologies
and
an
ability
to
welcome
change
are
what
must
be
done.
We
always
nego<ate
from
a
posi<on
central
to
our
culture
and
success.
Integrity
of
strength.
We
communicate
and
act
with
honesty.
We
are
known
for
our
probity.
We
earn
the
trust
of
our
colleagues,
Audacious
customers,
business
partners
and
shareholders
by
Transparent
We
set
and
achieve
daring
and
stunning
goals.
Our
ideas
building
honourable
rela<onships.
We
always
observe
Our
symbio<c
business
partnerships
and
our
user-‐ and
ac<ons
are
pioneering,
adventurous
and
fearless.
confiden<al
standards.
friendly
products
and
services
demonstrate
the
Our
team
is
fuelled
by
a
collec<ve
self-‐belief.
We
think
unrivalled
clarity
and
honesty
in
our
business
dealings.
outside
the
box
and
we
are
unconstrained
by
conven<on.
We
provide
a
technically
complex
global
service,
which
is
We
embrace
and
manage
risk
by
knowing
where
we
Quality
presented
to
the
market
with
openness
and
clarity,
excel,
and
by
planning
posi<ve
ac<on.
We
deliver
a
cost-‐effec<ve
and
unrivalled
service
to
the
enabling
more
cost-‐effec<ve
mobile
communica<ons.
We
global
market.
We
deliver
what
we
promise
and
we
openly
share
informa<on
and
help
each
other
to
be
ensure
a
consistent
service
based
on
leading-‐edge
beqer
members
of
the
team.
There
is
a
clear
visibility
in
technology
and
business
acumen.
We
take
the
ini<a<ve,
the
manner
in
which
we
forge
our
rela<onships
with
each
but
we
also
respond
quickly
and
professionally
to
our
other,
and
with
our
customers
and
partners.
customers
and
partners.
Our
culture
of
discipline
means
we
always
follow
through
on
decisions
and
we
minimise
the
need
for
hierarchy
and
bureaucracy.
We
do
not
make
excuses.
7
8
6. Alpha
Telecom
Alpha
Telecom
Alpha
Telecom
provides
a
range
of
services
for
exis<ng
and
new
customers:
Alpha
Premier
Alpha
Go
Traveller
Plan
Top
package
offering
full
Complete
economical
Quick
and
easy
and
exclusive
benefits:
package:
communica$on
when
travelling:
• Superior
call
quality
• Cheap
interna<onal
calls
from
• Full
range
of
interna<onal
1p
per
minute
• Unique
service
for
travelers
des<na<ons
• Full
range
of
interna<onal
• Easy
access
to
codes
via
the
• Top
up
bundles
des<na<ons
internet
• Free
access
number
• Cheap
interna<onal
calls
• Unique
money
back
guarantee
• Poten<al
savings
of
up
to
85%
as
compared
to
interna<onal
calls
through
other
providers
• Cheap
interna<onal
calls
9
10
7. Alpha
Telecom
All
our
Interna<onal
calls
are
now
routed
over
the
Internet,
which
means
that
Interna$onal
Calling
Cards
an
interna<onal
call
becomes
only
a
local
call
at
each
end,
with
the
Internet
Telephone
calling
cards
can
provide
cheaper
long
distance
rates
when
used
ac<ng
as
a
bridge'
between
the
two
phone
networks.
appropriately.
Calling
cards
are
widely
available,
from
local
shops,
supermarkets,
convenience
stores
and
newsagents,
travel
agencies
and
extensively
now
on
the
Internet.
People
who
regularly
call
overseas
ouen
use
On
a
prac<cal
level
the
key
benefits
of
Alpha
Interna<onal
calling
cards
them,
as
do
travellers,
students,
and
those
who
may
not
have
long-‐distance
include:
telephone
service.
Most
prepaid
calling
cards
are
used
un<l
the
value
of
the
card
is
reached
or
the
card
expires
(whichever
occurs
first).
They
are
then
Cost
savings
-‐
The
lowest
possible
interna<onal
and
domes<c
telephone
discarded
and
a
new
one
is
purchased.
Some
pre-‐paid
calling
cards
can
be
rates.
recharged.
Budge<ng
-‐
Knowing
exactly
what
you're
spending
each
<me
you
use
the
card.
No
more
unpleasantly
large
phone
bills
at
the
end
of
the
month
or
Many
people
worldwide
pay
too
much
for
making
interna<onal
calls.
You
can
quarter.
make
cheaper
calls
when
you
use
interna<onal
calling
cards.
With
a
prepaid
Convenience
-‐
You
can
use
phone
cards
with
virtually
all
cellular
networks
interna<onal
calling
card
it's
easy
to
stay
in
touch
with
friends,
family
and
and
all
payphones.
business
associates
around
the
world
at
very
compe<<ve
prices.
At
Alpha
Telecom
we
sell
our
own
branded
calling
card
products
but
we
also
Alpha
calling
cards
are
all
prepaid,
meaning
they
are
paid
for
in
full
value
of
cater
for
white
label
solu<ons
for
distribu<on
companies
that
require
their
long
distance
rates
or
for
a
certain
number
of
minutes,
in
advance
of
using
own
branded
products.
With
this
service
we
provide
them
with
a
complete
the
card.
Rates
are
the
most
compe<<ve
due
to
low
overheads
and
One-‐stop
solu<on
where
they
manage
a
par<<oned
switch
for
their
calling
compe<<on.
card
products.
Alpha
Telecom
provides
a
full
A-‐Z
termina<on
service
for
the
calls
which
are
again
prepaid
by
the
customer.
Due
to
our
bulk
buying
power
we
are
able
to
offer
our
customers
with
aqrac<ve
termina<on
rates
to
make
their
products
compe<<ve
in
the
market
place.
11
12
9. Alpha
Mobile
Our
SIMCHIP
does
the
work
whilst
you
use
your
Mobile
in
the
normal
way.
The
SIMChip
works
in
similar
fashion
to
how
a
calling
card
or
a
two
stage
number
system
would
work.
Alpha
Mobile
specialises
in
providing
a
complete
white
label
SIM
card
Once
installed,
and
you
dial
an
interna<onal
number
(or
an
0844,0800,
0871
number,
our
solu<on.
SIMCHIP
takes
over
the
call
and
would
make
a
local
access
call
(using
an
0207
number,
u<lising
your
contracted
minutes).
It
will
inform
you
how
much
credit
you
have
available
Alpha’s
corporate
customers
are
provided
with
a
complete
white
label
and
then
connect
you
automa<cally
to
the
des<na<on
dialled.
solu<on
SIM
card
that
is
tailor
made
to
suit
their
market
needs
without
having
the
huge
costs
of
owning
an
MVNO
infrastructure.
The
SIM
cards
are
externally
customised
with
the
clients
brand
giving
the
importance
of
being
a
mobile
service
provider.
The
minimum
order
for
customised
SIM
cards
is
10,000
units.
AlphaFast
works
to
ISO
7816
standards
so
it
works
with
H3G,
2.5G,
GSM,
HSPDAand
CDMA
networks
as
well
as
all
mobile
phones
manufactured
since
2005.
Really
old
phones
from
the
late
'90s
may
not
work
on
AlphaFast.
AlphaFast
is
the
revolu<onary
new
Mobile
calling
service
that
allows
all
mobile
users
to
make
costs
effec<ve
calls
using
AlphaFast's
toll
quality
low
cost
call
rates.
All
calls
are
made
using
a
AlphaFast
SIM
that
allows
users
to:
•
Call
Interna<onal
directly
from
your
mobile!
the
SIM
CHIP
from
Alpha
•
Keep
exis<ng
number
and
mobile
service
provider
–
Innova$on
at
its
best,
patented
technology
AlphaFast
is
a
revolu<onary
new
product
that
allows
mobile
users
to
AlphaFast
is
a
premium
service
for
business
and
consumer
customers
alike
whether
make
cheap
calls
direct
from
their
mobile
phones
without
changing
their
they
are
Pay
As
You
Go
or
Contract
Mobile
users.
operator,
mobile
phone
number
or
the
way
they
call
or
text.
AlphaFast's SIM is compliant with ISO 7816 and works with 3G, 2.5G, GSM, HSPDA and
CDMA Mobile networks --. basically all Mobile Networks.
15
16
10. Alpha
Wholesale
Alpha
Wholesale
Provides
retail
and
wholesale
termina<on
and
origina<on
services
for
its
interna<onal
carrier
base
via
a
centralized
online
trading
plagorm.
We
offer
the
following
solu<ons:
Routes
Rate
&
Code
Management
The
Premium
A-‐Z
is
a
combina<on
of
in-‐country
The
most
accurate
A-‐Z
codes
and
rates
are
sent
via
e-‐
operated
routes
through
niche
carriers
backed
mail
and
posted
online
on
a
monthly
basis
to
eliminate
with
mul<ple
Tier
1
A-‐Zs
for
maximum
possible
excessive
management.
If
you
need
more
compe<<ve
comple<on.
Our
QoS
specialists
will
work
with
rates
all
you
need
to
do
is
ask
your
account
manager
your
traffic
to
make
sure
you
are
geyng
the
best
and
they
will
do
their
best
to
accommodate
you.
quality
possible
over
your
network.
Payment
Monitoring
Tools
Pay-‐as-‐you-‐go
via
mul<ple
payment
op<ons
including:
Our
online
tools
provide
24/7
real-‐<me
Credit
Card,
Paypal,
Wires,
ACH
and
Cash
deposits.
We
monitoring
of
all
your
traffic
including
ASR,
ACD,
have
low
minimums
to
start
and
dedicated
billing
PDD,
and
your
balance.
specialists.
Termina$on
for
Quality
Driven
Carriers
Veteran
experience.
CuTng
edge
technology.
The
Premium
A-‐Z
was
built
for
carriers
that
require
high
Alpha
Wholesale
is
a
Voice
over
IP
(VoIP)
telecommunica<ons
carrier
focused
on
the
exchange
of
interna<onal
long
quality
termina<on
coupled
with
compe<<ve
rates
and
ease
distance
minutes.
The
company
boasts
one
of
the
few
online
exchange
plagorms
for
buying
and
selling
wholesale
and
of
use.
Every
route
has
four
or
more
redundant
carriers
and
retail
termina<on.
With
members
in
more
than
100
countries,
our
customers
range
from
small,
innova<ve
carriers
to
undergoes
strict
quality
tes<ng
to
ensure
a
high
answer-‐ many
of
the
world’s
largest
telecommunica<ons
providers.
seizure
ra<o.
We
provide
full
ASR
and
ACD
benchmarks
for
routes
around
the
globe
as
well
as
CLI
support
on
most
Alpha
Wholesale’s
major
advantage
lies
in
its
niche
interna<onal
supplier
base,
which
offers
access
to
the
best
routes.
The
product
is
bundled
with
24/7
real-‐<me
CDR
interna<onal
termina<on
costs
in
a
growing
VoIP
sector.
The
company’s
simple
but
sophis<cated
web
interface
provides
traffic
monitoring
and
top-‐of-‐the-‐line
customer
care
from
cost-‐effec<ve
market
analysis
and
quality,
reliable
routes.
A
comprehensive
online
help
system
and
dedicated
sales
our
interna<onal
support
team.
agents
provide
seamless
support
to
foster
long-‐term
rela<onships
with
all
of
our
global
customer
base.
17
18
11. Strength
in
Europe
European
Telecoms
Partner
Alpha
Telecom
is
becoming
a
European
leader
of
telecoms
services
provider,
helping
partners
with
their
telecoms
needs,
quickly
expanding
our
opera<ons.
At
the
same
<me,
we
work
to
strengthen
our
core
compe<<ve
advantages
in
Europe
and
beyond.
Innova$ve
Our
innova<ve
Telecoms
services
enable
our
customers
to
succeed
in
this
increasingly
complex
world.
We
an<cipate
both
market
trends
and
needs
to
develop
innova<ve
services
ahead
of
the
curve,
giving
our
customers
an
important
advantage.
Reliable
As
a
reliable
Telecoms
partner,
we
provide
high-‐quality
services
that
earn
the
customer’s
trust.
Reliability
is
emphasized
in
everything
we
cover,
including
telecoms
and
mobile
services,
opera<ons
and
maintenance,
backed
by
our
robust
European
infrastructure.
Corporate
Informa$on
Alpha
Telecom
tackles
every
challenge
as
the
European
Telecoms
partner
of
mul<na<onal
companies
seeking
business
opportuni<es
in
Europe.
Quality
Europe
Support
Our
seamless
European
Telecom
service
is
backed
by
solid
support
in
the
UK
and
Europe
through
alliances
with
group
companies
u<lizing
our
Telecoms
infrastructure
and
network.
Solid
Partnership
Worldwide
To
sa<sfy
demands
for
Alpha
Telecom
services
that
enable
rapid
overseas
business
expansion,
Alpha
Telecom
has
acquired
signed
contracts
with
reputable
partners
which
provides
IT
infrastructure
plagorms
and
managed
services
across
Europe.
19
12. Alpha
Telecom,
Alpha
Mobile
&
Alpha
Wholesale
Contribu)ng
to
communi)es
and
be2er
business
across
..
www.alphatelecom.com - www.alphamobile.com
