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Using Digital Badging to Recognise Humanitarian Skills
& Experience
1
HPass is a new platform dedicated to humanitarian professional
development, promoting
• Quality
• Consistency, and
• Transparency
In the way that humanitarians are trained, assessed and
recognised for their achievements.
Supporting and Strengthening Humanitarians
Everywhere
2
Humanitarians are time-poor and
the nature of their work means
that learning is often through
practical experience as well as
formal courses & assessments
Recruitment & deployment processes conducted at
speed require HR & roster managers to be able to
make important decisions quickly about each
candidate’s suitability
Learning on-the-job
Rapid deployment
HPass promotes a system of recognising humanitarians’ skills and experience, reflecting challenges
specific to the humanitarian sector…
Movement
Humanitarians move frequently
between locations and organisations,
and need evidence of their skills and
experience which is recognisable and
verifiable across borders
3
We estimate there are over ~16MM volunteers and ~1.25MM workers involved in humanitarian
action globally.
Humanitarian Action includes development and humanitarian aid. Humanitarian aid is emergency response and disaster relief only.
Note: Numbers as of 2016. 1. Excludes HQ staff and other paid staff not on the frontlines/ field. 2. Assumes humanitarian aid is ~1/3 of all global aid going towards humanitarian action.
Informed by ELRHA which estimates around 35% of all aid workers are humanitarian aid workers. 3. Cumulative number of learners reached since 2010. 4. Both estimates since 2010.
“Learners” includes those being assessed. 5. Exact estimate closer to 3.8MM volunteers. Estimated from the 61 National Societies which launched a disaster response emergency relief
operation or emergency appeal during 2016. Sources: State of the Humanitarian System, 2015 (ALNAP); Everyone Counts, 2018 (IFRC); Humanitarian Professionalization – A Scoping
Study, 2011 (ELRHA), INGO Annual Reports
~1.25MM
Paid Frontline
Personnel in
Humanitarian Action
~425K
Of which, paid
workers in
Humanitarian Aid2
~16MM+
Volunteers in
Humanitarian Action
among Top 5 INGOs1
INTERNATIONAL
FEDERATION
4
Humanitarian OrganisationsHumanitarians
“I want to plan my development,
ensure I’m investing in quality
learning, and network with
potential employers”
Workers or volunteers in
humanitarian action including
development, peace building, and
emergency relief operations
HPass services target humanitarians, and the organisations that
must prepare them for response
“I want to find and develop
individuals to enable better
humanitarian action.”
Recruiters or line managers
responsible for identifying
needed skill-sets and sourcing
required talent. This includes
“I want to ensure my offer is high
quality and signal this to
potential learners”
Providers of courses, credentials,
or assessments. This could include
employers acting in their capacity
as workforce developers
HPass -the story so far
HPass History
2011 - 2015
Research &
engagement
- 2000 individuals
- 34 partners
- 38 countries
2016 - 2017
Development of
digital badging
offer, & Quality
Standards
- 400 organisations
consulted
2018
Pilot
-34 organisations
trial Quality
Standards or badges
2019
Roll-out!
-26 organisations
signed up to digital
badging so far
HPass in 2019
8
Steps towards ‘critical
mass’
 26 organisations
 Sponsored licences for
12 months
9
Tailored support, web clinics & guidance materials
Some examples of how organisations are using HPass in practice…
World Vision
• Completion of course content offered by
World Vision and a range of external
partners
• Surge team eligibility
PHAP
• Completion of a rigorous online assessment
in an area of technical expertise
International Federation of the Red Cross
• Participation in organisational ‘Learn to
Change’ network
• Recognition of escalating levels of
commitment, forming a pathway
Oxfam
• Course completion
• Self-identification as reporting champions
through use in e-signatures
Humanitarian U
• Completion of 4 courses with
accompanying online tests
• Agreement to maintain certification by
completing 48 continuing professional
development credits every two years
Institut Bioforce
• Completion of face-to face courses
Case Study 1: War Child
lnkd.in/gi_2agk
Case Study 2: Save the Children
Case study 3: Humanitarian Leadership Academy
Safeguarding Essentials
myHPass Platform Updates
• New dashboard
• New profile feature
• Login pages from the website – badge factory & myHPass
• Public availability of badge catalogue
• 2000+ individual users
• 4000+ badges on myHPass
HPass communications - https://hpass.org/
 New website, including myHPass login
 Social media presence -Linkedin &
Twitter
 HPass leaflets & digital badging
infographic
 Promotion through Kaya website
What’s next for 2020?
17
#1:Build our individual user base
 4,500 individual users on
myHPass
 10,000 followers across
all platforms
18
Raising awareness of your digital badges among users
1. User Guidance 2. Social media
19
Raising awareness of your digital badges among users
NEW – Videos!
https://www.youtube.com/watch?v=WtDJZwq19NAhttps://www.youtube.com/watch?v=HgvS0KJD2wE
20
#2 Continue to work with our organisational
users
 35 organisations by end of year
 New groups such as universities
& local orgs
 Opportunities for organisations
to collaborate to create
commonly recognized badges
21
#3 Offering new functionality and evolving
the HPass offer in response to feedback
 Mobile app – coming in
Spring
 Badge analytics &
reporting
22
#4 Support more organisations to take up the
Quality Standards
 Webinars
 Online course
 Conferences
 Workshops
https://www.youtube.com/watch?v=23uWrDYJAAg
Thanks! Questions?

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OBF Academy -Case HPass

  • 1. Using Digital Badging to Recognise Humanitarian Skills & Experience
  • 2. 1 HPass is a new platform dedicated to humanitarian professional development, promoting • Quality • Consistency, and • Transparency In the way that humanitarians are trained, assessed and recognised for their achievements. Supporting and Strengthening Humanitarians Everywhere
  • 3. 2 Humanitarians are time-poor and the nature of their work means that learning is often through practical experience as well as formal courses & assessments Recruitment & deployment processes conducted at speed require HR & roster managers to be able to make important decisions quickly about each candidate’s suitability Learning on-the-job Rapid deployment HPass promotes a system of recognising humanitarians’ skills and experience, reflecting challenges specific to the humanitarian sector… Movement Humanitarians move frequently between locations and organisations, and need evidence of their skills and experience which is recognisable and verifiable across borders
  • 4. 3 We estimate there are over ~16MM volunteers and ~1.25MM workers involved in humanitarian action globally. Humanitarian Action includes development and humanitarian aid. Humanitarian aid is emergency response and disaster relief only. Note: Numbers as of 2016. 1. Excludes HQ staff and other paid staff not on the frontlines/ field. 2. Assumes humanitarian aid is ~1/3 of all global aid going towards humanitarian action. Informed by ELRHA which estimates around 35% of all aid workers are humanitarian aid workers. 3. Cumulative number of learners reached since 2010. 4. Both estimates since 2010. “Learners” includes those being assessed. 5. Exact estimate closer to 3.8MM volunteers. Estimated from the 61 National Societies which launched a disaster response emergency relief operation or emergency appeal during 2016. Sources: State of the Humanitarian System, 2015 (ALNAP); Everyone Counts, 2018 (IFRC); Humanitarian Professionalization – A Scoping Study, 2011 (ELRHA), INGO Annual Reports ~1.25MM Paid Frontline Personnel in Humanitarian Action ~425K Of which, paid workers in Humanitarian Aid2 ~16MM+ Volunteers in Humanitarian Action among Top 5 INGOs1 INTERNATIONAL FEDERATION
  • 5. 4 Humanitarian OrganisationsHumanitarians “I want to plan my development, ensure I’m investing in quality learning, and network with potential employers” Workers or volunteers in humanitarian action including development, peace building, and emergency relief operations HPass services target humanitarians, and the organisations that must prepare them for response “I want to find and develop individuals to enable better humanitarian action.” Recruiters or line managers responsible for identifying needed skill-sets and sourcing required talent. This includes “I want to ensure my offer is high quality and signal this to potential learners” Providers of courses, credentials, or assessments. This could include employers acting in their capacity as workforce developers
  • 7. HPass History 2011 - 2015 Research & engagement - 2000 individuals - 34 partners - 38 countries 2016 - 2017 Development of digital badging offer, & Quality Standards - 400 organisations consulted 2018 Pilot -34 organisations trial Quality Standards or badges 2019 Roll-out! -26 organisations signed up to digital badging so far
  • 9. 8 Steps towards ‘critical mass’  26 organisations  Sponsored licences for 12 months
  • 10. 9 Tailored support, web clinics & guidance materials
  • 11. Some examples of how organisations are using HPass in practice… World Vision • Completion of course content offered by World Vision and a range of external partners • Surge team eligibility PHAP • Completion of a rigorous online assessment in an area of technical expertise International Federation of the Red Cross • Participation in organisational ‘Learn to Change’ network • Recognition of escalating levels of commitment, forming a pathway Oxfam • Course completion • Self-identification as reporting champions through use in e-signatures Humanitarian U • Completion of 4 courses with accompanying online tests • Agreement to maintain certification by completing 48 continuing professional development credits every two years Institut Bioforce • Completion of face-to face courses
  • 12. Case Study 1: War Child lnkd.in/gi_2agk
  • 13. Case Study 2: Save the Children
  • 14. Case study 3: Humanitarian Leadership Academy Safeguarding Essentials
  • 15. myHPass Platform Updates • New dashboard • New profile feature • Login pages from the website – badge factory & myHPass • Public availability of badge catalogue • 2000+ individual users • 4000+ badges on myHPass
  • 16. HPass communications - https://hpass.org/  New website, including myHPass login  Social media presence -Linkedin & Twitter  HPass leaflets & digital badging infographic  Promotion through Kaya website
  • 18. 17 #1:Build our individual user base  4,500 individual users on myHPass  10,000 followers across all platforms
  • 19. 18 Raising awareness of your digital badges among users 1. User Guidance 2. Social media
  • 20. 19 Raising awareness of your digital badges among users NEW – Videos! https://www.youtube.com/watch?v=WtDJZwq19NAhttps://www.youtube.com/watch?v=HgvS0KJD2wE
  • 21. 20 #2 Continue to work with our organisational users  35 organisations by end of year  New groups such as universities & local orgs  Opportunities for organisations to collaborate to create commonly recognized badges
  • 22. 21 #3 Offering new functionality and evolving the HPass offer in response to feedback  Mobile app – coming in Spring  Badge analytics & reporting
  • 23. 22 #4 Support more organisations to take up the Quality Standards  Webinars  Online course  Conferences  Workshops https://www.youtube.com/watch?v=23uWrDYJAAg

Editor's Notes

  1. Many people with decades of experience but not formally recognised In particular, people working and volunteering in the locations where crises most often hit often have invaluable
  2. Huge numbers employed in the sector – will not be able to have one system of recognition, but aim towards increased transparency Ability for local staff and volunteers to demonstrate their skills and compete on a level playing field with internationals Massive movement & deployment of people demonstrates need for systems which promote transparency but also compliance with minimum standards
  3. Badges giving substance to the idea of the humanitarian passport – incorporate this in somehow
  4. Any others?