1. Omar Yasser Bahgat El-Sharawy
56 Masr Helwan
Agriculture road
Maadi , Cairo , Postal code:11728
01003382287
Omaryasser512@gmail.com
CareerObjective :To work in a stimulating environment where I canapply & enhance my knowledge, skill
to serve the firm to the best of my efforts
Education :
2009 - 2014 Arab Academy for science , Technology and Maritime Transport. , Cairo
Bachelor Degree and Certificate in Electrical And Control Engineering
GPA : 2.5 "Good"
Elementary , Primary , and Seniors Years : Egyptian American International
School , Cairo
Experience :
June 2016 - CONTACT SERVICE REPRESENTATIVE
December 2016 SONYACCOUNT , TELEPERFORMANCE
- Handled an average of50 calls , 30 emails per day
- Handling Escalations , troubleshooting Calls for Sony Xperia Phones and accessories ( TCDS)
- Contacting and emailing our Service center Department
- Winning the Internal Top Performer 4 months straight (VOC)
Skills And Accomplishments :
-English (Fluent) / Preparing For IELTS exam
-Microsoft Word & Power Point (Experience Level : Proficient )
-Web Searching & Keyboard Typing Speed (Experience Level :Proficient)
-Athletic (3 Gold , 5 Silver Medals In fencing at age 18)
-Good listener
-Hard worker
-Self motivated